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Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

Executive lounge
2 bars/lounges, lobby lounge, rooftop bar
Front of property – evening/night
In-room safe, desk, blackout curtains, iron/ironing board
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
1 Gopeng Street, Singapore, 078862
  • Place, Maxwell Food Centre
    ‪8 min walk‬
  • Place, Raffles Place
    ‪15 min walk‬
  • Place, Boat Quay
    ‪19 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(228 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Executive Room with Complimentary Mini Bar

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room with Complimentary Mini Bar

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Club Room with Club Lounge Access

In-room safe, desk, blackout curtains, iron/ironing board

Club Room with Club Lounge Access

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Single Room

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

In-room safe, desk, blackout curtains, iron/ironing board

Executive Single Room with Complimentary Mini Bar

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

In-room safe, desk, blackout curtains, iron/ironing board

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About this property

Carlton City Hotel Singapore

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a coffee shop/cafe and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Maxwell Food Centre. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Plate
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center
Carlton City Hotel Singapore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

2 meeting rooms and limo/town car service are available. The luxury Carlton City Hotel Singapore also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Plate – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner.
Tuxedo – This café serves breakfast, brunch, lunch and light fare. Open daily.
The Trading Floor – On-site lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar – This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 108 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 47.96 for adults and from SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1484 out of 2050 reviews
Rating 8 - Good. 438 out of 2050 reviews
Rating 6 - Okay. 79 out of 2050 reviews
Rating 4 - Poor. 28 out of 2050 reviews
Rating 2 - Terrible. 21 out of 2050 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at the Carlton City Singapore Hotel for several years on my business trips. Normally one or two nights and it’s perfect for me as check in is quick, location is easy to get to Changi Airport, it’s quite, rooms are very comfortable and decent size. Beds are great, ticks all the boxes for me.
Stayed 1 night in Dec 2025

10/10 Excellent

Yuk Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and clean room
Stayed 2 nights in Dec 2025

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
We are not satisfied with the food variety, minimal selections.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds, really close to MRT, one stop away from Raffles stop, coffee shop in the hotel. Friendly staff, grocery store right across the street. Beautiful hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
This was the perfect hotel to stay in for our trip to Singapore. Our room was spacious and alway kept clean and refreshed. The buffet breakfast was plentiful and staff were very friendly and efficient. Concierge are super helpful and very knowledgeable of the area. The rooftop bar staff are fun and efficient we had a few wonderfuleveningsthere.. Overall I would recommend The Carlton City Hotel to anyone.
Stayed 5 nights in Dec 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Singapore with excellent staff and within walking distance from most of the city attractions. Highly recommended!
Stayed 2 nights in Dec 2025

2/10 Terrible

Farina

Disliked: Cleanliness
The housekeeping was done using the same gloves cleaning the toilet first followed by doing the bed and washing the cups and vacuuming. I had to checkout after seeing this.
Stayed 4 nights in Dec 2025

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the Carlton City hotel. Your concierge was very helpful upon arrival. The hotel is very clean, with good internet. The staff were excellent in helping us with our needs. Our room was very clean, quiet, and very private! Restaurants were available everywhere, that includes a place called Maxwell hawkers which serves delicious international dishes, and within close walking distance from the hotel. This was our first visit into Singapore, and was very pleased with our stay at the Carlton City hotel. Thank you!!
Fresh exotic fruit stands right across from the Carlton City hotel.
Carlton City hotel.
Chinatown
Chinatown
Stayed 2 nights in Dec 2025

8/10 Good

NANSIL

Liked: Cleanliness, staff & service, amenities
Nice looking hotel, friendly helpful staff. Great location for public transportation, restaurants and shopping. However Though clean looking, my room smelled of mildew which I let them know as I felt uncomfortable.
Stayed 4 nights in Dec 2025

6/10 Okay

Seohyun

Travelled with family
Liked: Cleanliness, amenities
I was very disappointed with the response from the staff. I asked for a king bed. They said they would accept it, but no action was taken. Especially, the response from the check-in staff didn't feel very friendly in general." "The staff at the restaurant was friendly."
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Room was perfect for 3 nights in Singapore. This
Stayed 3 nights in Dec 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Breakfast
Stayed 3 nights in Dec 2025

6/10 Okay

Som

Stayed 5 nights in Dec 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied
Stayed 3 nights in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast- excellent. Very clean hotel. Staff very nice, helpful informative. Free upgrade on arrival. Very good location.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dynamite modern immaculate facilities. Excellent breakfast buffet. Staff very accommodating and professional. At this price point the place is a bargain.
Stayed 5 nights in Dec 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
,
Stayed 3 nights in Dec 2025

10/10 Excellent

Yoke-Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you, very enjoyable stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Toshiaki

Stayed 3 nights in Dec 2025

10/10 Excellent

Nasemun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was excellent with lots of choices. Gopala was an amazingly accommodating host. He is an asset to Carlton Hotel. Also Andy at the Front Desk was very polite and informative.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sumaiyah

Stayed 3 nights in Dec 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service
Staff members. Anussha and chief concierge suresh. Singh were outstanding. They made my travels around Singapore more enjoyable. And my stay at the hotel perfect
Stayed 2 nights in Dec 2025

8/10 Good

Simon

Stayed 3 nights in Dec 2025

10/10 Excellent

Hubert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, nice property, room is comfortable and well maintained
Stayed 2 nights in Dec 2025