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Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
1 bedroom, in-room safe, desk, blackout curtains
Executive lounge
Meeting facility
1 bedroom, in-room safe, desk, blackout curtains

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    ‪8 min walk‬
  • Boat Quay
    ‪19 min walk‬
  • Singapore Flyer
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(163 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Executive Room with Complimentary Mini Bar

1 bedroom, in-room safe, desk, blackout curtains

Executive Room with Complimentary Mini Bar

9.0 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Club Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Club Room with Club Lounge Access

8.6 out of 10
Excellent
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Suite

1 bedroom, in-room safe, desk, blackout curtains

Suite

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

2 bars/lounges, lobby lounge, rooftop bar

Deluxe Single Room

9.4 out of 10
Exceptional
(23 reviews)
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

2 bars/lounges, lobby lounge, rooftop bar

Executive Single Room with Complimentary Mini Bar

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1761)
The price is €343
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Carlton Hotel Singapore

About this property

Carlton City Hotel Singapore

Luxury hotel with bars/lounges and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a coffee shop/cafe and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Maxwell Food Centre. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Plate
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center
  • Ferry terminal and cruise terminal shuttle service available for a fee
Carlton City Hotel Singapore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

2 meeting rooms and limo/town car service are available. The luxury Carlton City Hotel Singapore also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Plate – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner.
Tuxedo – This café serves breakfast, brunch, lunch and light fare. Open daily.
The Trading Floor – On-site lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar – This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 47.96 for adults and from SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Carlton City Hotel Singapore offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1086 out of 1542 reviews
Rating 8 - Good. 344 out of 1542 reviews
Rating 6 - Okay. 68 out of 1542 reviews
Rating 4 - Poor. 25 out of 1542 reviews
Rating 2 - Terrible. 19 out of 1542 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, and the staff are friendly and helpful. The buffet breakfast is excellent, with a wide range of offerings to satisfy virtually any taste. The only problem we had was when we were given a room on the 26th floor, and the noise from the airflow system was so loud it was impossible to sleep (it was not part of the air conditioning and so could not be controlled). We reported it to the reception desk and they arranged for us to be moved to another room, this time on the 25th floor. The noise was still audible but a lot less so. We had stayed in the hotel a few times before, but on lower floors, and there had been no noticeable noise from the air flow system. I would definitely recommend the hotel, but would suggest requesting a room on or below the 20th floor.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay but issues with cleanliness

Nice hotel in a great location near hawker stands and Chinatown. The nearby neighborhoods were lively on the Friday night we stayed. The staff were friendly and helpful. However, our room had a significant fruit fly problem in the washroom. They were likely coming out of the drains, as we saw many of them in the shower and jacuzzi tub both dead and alive.
Stayed 2 nights in Apr 2025

8/10 Good

Ajay, Pune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent with very helpful staff. Mattress is firm yet comfortable. Ok selection of entertainment on TV. Can be better: Browser app on TV. Shower head needs replacement. A bunch of nozzles are missing while some have clogged. Need bidet in toilets.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keemoon

Stayed 2 nights in Apr 2025

10/10 Excellent

Jake

Stayed 4 nights in Apr 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing - wouldn’t hesitate to book again
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel, great location, a bit bland

I suppose my experience with Carlton City Hotel was colored by the fact that I came down with a bad days-long flu as soon as I got there. If it hadn't been for my fever,. I may not have noticed that none of the windows opened and the rooms have only air conditioning, though I felt freezing. I was pretty sure it wasn't possible to have an AC unit which can't also function as a heater. Still, great location near some local flea markets and plenty of eating options. The hotel had a bit too much of a business traveler vibe for my personal trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and location!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

SeyedShahdad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hallways and rooms were humid and smelled wet!
Stayed 3 nights in Apr 2025

10/10 Excellent

Humberto, Sugar Land

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. Will go back at this hotel for my future stays
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 4 nights in Apr 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel - room was big and bed very comfortable. Staff amazing. Location was excellent close to MRT and great to food outlets and Hawker Markets. Shopping close by and many of Singapores attractions easy to get too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Too

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for convenient access to both the business district and the older part of Singapore. Very easy check in and check out, with friendly reception staff. Very good breakfast selection with a variety of foods from different cuisines.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally friendly. One of my favourite hotels I’ve stayed in this year. The hotel is so clean and the room was absolutely beautiful with very high ceilings. I definitely would stay here again. Kinda sad I didn’t stay longer. Also so well priced I’m still shocked lol
Stayed 3 nights in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and welcoming.

Very efficient staff and lovely rooms. The concierge was helpful and we found it convenient for a quick stopover.
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Stayed 3 nights in Apr 2025

10/10 Excellent

JaiOan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed every bit

Enjoyed every bit of our stay. Pool was nice. Room was very clean and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

osanna

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern room and convenient location. Attentive front service. All good
Stayed 3 nights in Apr 2025

10/10 Excellent

Chalairat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, within walking distance of attractions such as 100AM, Maxwell Food Court, and various temples. MRT stations and bus stops are conveniently close by. Importantly, the air conditioning works well for the humid and hot weather. Additionally, the concierge is available to store your luggage if you have a late flight.
Stayed 3 nights in Mar 2025

8/10 Good

Raymond

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025