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JEN Singapore Tanglin by Shangri-La

4.0 star property
VIP Access

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Check-in/check-out kiosk
Lobby sitting area
Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

JEN Singapore Tanglin by Shangri-La

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

JEN Singapore Tanglin by Shangri-La's great location gets high marks from our customers. During your stay, you're just a quick walk from Singapore Botanic Gardens. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Tanglin Mall and 8 minutes on foot from Gleneagles Hospital
JEN Singapore Tanglin by Shangri-La offers its guests a kids' pool, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
J65 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ninan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely helpful staff and central location
Stayed 5 nights in Dec 2025

10/10 Excellent

Kana

Stayed 1 night in Dec 2025

10/10 Excellent

Daksh

Stayed 1 night in Dec 2025

10/10 Excellent

Kean

Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pool, don’t bother with the dinner buffet (it’s very average for a very expensive price). Only thing I noticed was on one night at 3am there was loud construction like sounds for an hour, which didn’t occur the following nights.
Stayed 3 nights in Dec 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected more of a polished luxury experience based on the Shangri-la name. However the staff were great and perfect location to the MRT
Stayed 2 nights in Dec 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service
Slightly disappointed, it’s nice but nothing like the Shangri La. Good position for Orchard Rd.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paddy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are friendly and the room is clean , love the room deco, very unique .
Stayed 2 nights in Dec 2025

6/10 Okay

Kuthandige

Stayed 6 nights in Dec 2025

8/10 Good

Dianne

Stayed 3 nights in Dec 2025

10/10 Excellent

Cary, Palmdale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2025

6/10 Okay

Gauthier

Travelled with partner
Liked: Cleanliness, amenities
They assigned a lower floor room for us. I show them my Golden Circle Membership, seemed no help. Could be the booking was via Expedia, A couple of broken thing in the room, hair dryer only work in High setting, Bathroom music volume control knob was missing. Room service attendant and Room Attendant were good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Liesl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and tidy room and the bed was comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable place.
Stayed 1 night in Dec 2025

10/10 Excellent

Loogeok

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2025

8/10 Good

Darrell

Travelled with group
The shower water was only moderately warm. Had to ask for service to adjust so could have hot shower
Stayed 3 nights in Dec 2025

6/10 Okay

Anita

Stayed 3 nights in Nov 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yiming

Stayed 2 nights in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Kind and attentive staff.
Stayed 1 night in Dec 2025

6/10 Okay

massimo

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is ok. But check-in experience can be improved. Also the staff didn’t let me use a breakfast voucher without giving me proper explanation. Also disappointed late check out is never available, it’s my second visit
Stayed 2 nights in Nov 2025

2/10 Terrible

Ashnita

Stayed 3 nights in Nov 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2025