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Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

Reception
Exterior
Free daily buffet breakfast
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2300 State Road 16, St. Augustine, FL, 32084
  • Place, St. Augustine Aquarium
    ‪13 min walk‬
  • Place, St. Augustine Premium Outlets
    ‪15 min walk‬
  • Place, Adventure Landing
    ‪1 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr) | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications, Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Addl Lvng Area)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds (Addl Lvng Area)

7.4 out of 10
Good
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

8.6 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

Along with a 24-hour business centre, this smoke-free hotel has a business centre and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Saint Augustine North by IHG offers 82 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include in-room fitness.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Saint Augustine North by IHG. During your stay, you'll be within walking distance of St. Augustine Aquarium. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 10 minutes by car from St. George Street and 10 minutes from Flagler College
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Saint Augustine North by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express Hotel & Suites Saint Augustine North by IHG was completed in April 2025.

This St. Augustine hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Renovated entire property - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free weights
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Treadmill

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per stay
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel SAINT AUGUSTINE NORTH
Holiday Inn Express SAINT AUGUSTINE NORTH
Holiday Inn Express Hotel Saint
Holiday Inn Express Saint
Holiday Inn Express Hotel And Suites Saint Augustine North
Holiday Inn Express Hotel Suites SAINT AUGUSTINE NORTH
Inn Express Hotel Saint
Holiday Inn Express Hotel Suites Saint Augustine North
Holiday Inn Express Hotel Suites Saint Augustine North by IHG

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

KELLY, EFFORT

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!
Stayed 5 nights in Jan 2026

8/10 Good

Mariselis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Felix

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast choice wasn't very good
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. We were disappointed with the breakfast options as things weren't replenished well plus the juice dispenser was broken.
Stayed 1 night in Jan 2026

10/10 Excellent

jorge, tampa

Liked: Cleanliness, amenities
Breakfast should have more options. Otherwise, everything was excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eggs were way over cooked but all in all it was fine
Stayed 1 night in Jan 2026

10/10 Excellent

marino

Liked: Cleanliness, amenities, property conditions & facilities
The rom was really comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
Great Breakfast and Customer Service.
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Property was clean and located conveniently close to 95 and town. The staff were very friendly and helpful. The pool was clean and quiet!
Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2026

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Verynice
Stayed 2 nights in Jan 2026

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall perfect stay.
Stayed 1 night in Jan 2026

2/10 Terrible

Elias

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It doesn’t look like a Holiday inn. They never cleaned the room, there was no soap for showering. Breakfastis is not served it’s not clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Chwee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great check in experience! Staff was well trained, helpful and engaging. Rooms were great - beds and pillows firm, clean and smelled fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Lena

Stayed 2 nights in Dec 2025

10/10 Excellent

claudia

Stayed 2 nights in Dec 2025

10/10 Excellent

Will

Stayed 2 nights in Dec 2025

6/10 Okay

Jeannine, North Ridgeville

Travelled with family
Liked: Cleanliness
The room was nice. However, the cot had no pillow, sheets or blanket. We checked the whole room and there was nothing. We were booked for five people, and there was only three towels. They were shortstaffed so we couldn’t get what we needed. The breakfast was not replenished at all so I went down and tried to get food, but everything was gone and they didn’t even have eggs to begin with which was odd considering what they did have. We booked it hoping to have breakfast there and since we couldn’t get it, had to go somewhere else and everywhere else at gigantic waits. Knowing it was a holiday week they should’ve planned better. They didn’t even have jelly for toast. We could’ve had potatoes and toast with no jelly. It was so bad. I literally saw someone steal a banana off someone else’s table when they weren’t looking!!!
Stayed 1 night in Dec 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn't like was that the receptionist treated me rudely, saying that he didn't have any "Rosario" in the computer. So I showed him my license. He said, "Come back at 3:30 pm, then I'll see your name." It was 2:30 pm. But he seemed like he didn't want to be there; he spoke abruptly. I left and came back at 3:00 pm. At 3:10, he gave me the card. I ignored him because he had asked me to come back at 3:30 pm. The check-in time should be 3:00 pm.
Stayed 2 nights in Dec 2025

2/10 Terrible

Cinthya

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not fiendly, bad customer service, first impression of the place not good with staffing. They should not have people that don't want to work in the front desk. They should hired friendly and more professional employees.
Stayed 3 nights in Dec 2025

8/10 Good

Jose E

Travelled with family
Liked: Property conditions & facilities
The staff was very friendly, the room was neat when we arrived and the location of the hotel served the purpose of our visit. The only thing I would like to recommend, especially if you have a lot of people staying, is to have enough food for breakfast. After Saturday, there were no scrambled eggs and yogurt, and we arrived at different times.
Stayed 4 nights in Dec 2025

6/10 Okay

Jhennilet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They no have egg and cream cheese
Stayed 1 night in Dec 2025

6/10 Okay

Caroline

Travelled with family and small children
Liked: Cleanliness
The room itself was great—clean, comfortable, and well maintained. Unfortunately, the breakfast experience was very disappointing. The sitting area was dirty and I had to clean it myself before sitting down. The coffee was terrible, and the breakfast options were extremely limited, mostly just carbohydrates. With better cleanliness and food quality, this hotel could be much improved.
Stayed 1 night in Dec 2025

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