4/10 Poor
Matthew, Centerville
Travelled with family
4 Sept 2025
Disliked: Staff & service, amenities, property conditions & facilities
Although maybe one of the better hotels in the area, as there aren't many to choose from, the hotel ended up being disappointing. From the moment we checked in, the TV didn't work. After going to the front desk, that issue was solved, however, the remote control never did work right. You could change the channel up, but not down. You could get the volume to go down, but never seemed to go up. The remote was taped together. But I didn't stay there to watch TV. The big issue was the last night we stayed there, a group came in, yelling, drinking in the hallways after midnight for over 45 minutes, and was very loud to the point we had to get involved to get them to stop. The staff did nothing to quiet them down, even tho there is no way they couldn't hear them as the front desk is open to the second floor (there is no elevator...only steps). I was prepared to complain at the front desk upon check out...but the guy never even looked up or asked how my stay was...just asked if I wanted a reciept....which made my stay even worse. I would not stay there again.
Matthew
Stayed 3 nights in Aug 2025