2/10 Terrible
Gerard
Travelled with partner
1 Jun 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately for the price I paid , over 300 a night we had many issues. Firstly the bathroom and shower especially were dated and my partner and I couldn’t shower without wetting the floor and it was like 4 foot and tiny. Secondly the room was freezing and shared a balcony with a cloth separating rooms. The windows were not double glazed so we had to use aircon and noise from the street came in. We turned on the ac to heat the room but it started to trigger a cold as dry air can do so we turned it off in and it returned to freezing during the night. Considering this is 4 stars I was less than impressed already. The next morning at 830 am someone started vacuuming outside the room. At 11 my partner and I were showering and the room service opened the door and led to an embarrassing situation on our exit as we weren’t aware of her presence , if someone doesn’t answer and they have only checked in the night before they don’t usually clean the room. We found a do not disturb behind the door. The next night the neighbouring room was partying and opening and closing the doors but the poor sound proffering in door and balcony made every closing a bang. They started playing music at 2am and I had to call emergency to tell them to stop. At 10am there was no one st reception to communicate all this. I was disappointing as it’s such a prime location and the receptionist was lovely plus the pool is phenomenal. 1 star
Gerard
Stayed 2 nights in May 2025