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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Property preview
Terrace/patio
Reception
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪5 min walk‬
  • International Convention Centre Sydney
    ‪7 min walk‬
  • Hyde Park
    ‪10 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(36 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Mercure Sydney

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,165 reviews
The price is €102
includes taxes & fees
21 Sept - 22 Sept
Mercure Sydney

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with an outdoor pool, a short walk to Capitol Theatre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sydney Central Hotel managed by The Ascott Limited. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Capitol Theatre and World Square Shopping Centre
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Thomas St Kitchen and Bar – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 36 for adults and from AUD 19 for children
  • Self-parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jammie

Liked: Cleanliness, staff & service, room comfort
The curtains need maintenance. They are difficult to close.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a business conference and the location was great, staff friendly and clean and quiet room. Perfect for work and exploring.
Stayed 3 nights in Jun 2025

6/10 Okay

Seamus

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms and halls feel poorly maintained or just well past their prime. Could be amazing with some TLC.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, greatbposition
Stayed 1 night in Jun 2025

10/10 Excellent

maricel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rented the hitel for my family from overseas.My family had a good time.the hotel is close to everything.food , groceries and attractions.the price is fair.the room is very comfy and staff very nice and accommodating.arrived early and still had checked in early with no dramas.we will definitely come back and recommend it
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Liked: Cleanliness, property conditions & facilities, room comfort
Efficient
Stayed 1 night in May 2025

8/10 Good

Juanita

Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, amenities
Great stay and great price. Very convenient location lots of restaurants and close to train station to the airport.
Stayed 1 night in May 2025

8/10 Good

Marc Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks dated but not a problem for me. The room was clean and spacious. It is near Chinatown, a good location for those who like to walk and explore food.
Stayed 1 night in May 2025

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for heavy and light rail connections. Walkable to China town and Darling Harbour.
Stayed 2 nights in Apr 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 5 minute walk to central railway nice and quiet for a good night’s sleep Buffet breakfast ordinary Will stay again
Stayed 1 night in May 2025

10/10 Excellent

Panu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Evangeline

Travelled with group
Liked: Cleanliness, staff & service
It was nice location and good breakfast, the only problem is how to bring your luggage to the hotel. It’s not easy to find the cart.
Stayed 3 nights in Apr 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Milos

Stayed 3 nights in Apr 2025

8/10 Good

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Angelo Santos, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location, clean & tidy rooms. The pool was a great bonus. Breakfast was lovely, fresh & so many options.
Stayed 1 night in Apr 2025

6/10 Okay

David

Disliked: Staff & service
The location is fantastic, very central. It's a few minutes walk from Central Station. With public transport so cheap, it's easy to get to the airport without the need for a taxi and at minimal cost. For its location, it was cheap to stay here. However I personally did not think it was the cleanest. The room was tired. There is no mirror unless you went into the bathroom, which could have had a much better designed shower. I thought the hotel reception staff were poor, except for the lady at check out. To be honest next time in Sydney I will look for somewhere else to stay even if its costs more.
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time ive stayed here and Ive already booked again. Great position for restaurants,train,tram and shopping..Lovely breakfast. Room is spacious and comfortable. Staff a friendly and helpful.
Stayed 9 nights in Apr 2025