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The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Two Bedroom City View Suite | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds
Restaurant
Sun deck
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪10 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Pyrmont View Suite With Office

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Harbour View Suite

View from room

One Bedroom Harbour View Suite

  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Superior King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Star Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Two Bedroom Harbour View Suite

  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Harbour Twin Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Premium Harbour Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Harbour King Room

Premium Harbour King Room | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Premium Harbour King Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Two Bedroom Pyrmont View Suite

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom City View Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

  • 120 sq m
  • Harbour view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom City View Suite

Interior

Two Bedroom City View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for One Bedroom Harbour View Suite

TV, iPod dock, pay films

One Bedroom Harbour View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite with Pyrmont View

Living area | TV, iPod dock, pay films

Two Bedroom Suite with Pyrmont View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Harbour Star Suite

Interior

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

Living area | TV, iPod dock, pay films

Two Bedroom Harbour View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Premium King Room with Harbour View

Interior

Premium King Room with Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Three Bedroom Harbour View Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Three Bedroom Harbour View Suite

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Suite City View

Interior

One Bedroom Suite City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room with Harbour View

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Premium Twin Room with Harbour View

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite

Living area | TV, iPod dock, pay films

Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite with Pyrmont View and Office

Interior

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

TV, iPod dock, pay films

Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

TV, iPod dock, pay films

Suite with City View

  • Sleeps 2
  • 1 Double Bed

Similar properties

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Darling at the Star

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1001)
The price is €240
for 1 room
includes taxes & fees
20 Jun - 21 Jun
The Darling at the Star

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with full-service spa and casino
This hotel features a full-service spa, a casino and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness centre and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and a safe. Each accommodation is individually decorated. Tempur-Pedic beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of The Star Grand Hotel and Residences Sydney's great location. During your stay, you're just a quick walk from Star Casino. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Star Casino and 13 minutes on foot from SEA LIFE Sydney Aquarium
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. A business centre and a meeting room are available. A casino, a nightclub, and a fitness centre are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Sydney hotel.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 27 2025 to May 27 2025 (dates subject to change):
  • Casino/Gaming facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1017 reviews
Rating 8 - Good. 186 out of 1017 reviews
Rating 6 - Okay. 86 out of 1017 reviews
Rating 4 - Poor. 34 out of 1017 reviews
Rating 2 - Terrible. 39 out of 1017 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid I wish we stayed somewhere else. It was nice enough and beds were comfortable but the room was dark. I was staying here the day before the wedding and there was four of us, not enough robes, towels etc … the staff were pleasant. I guess I was expecting it to be a lot better considering the cost and as it was the day before my wedding.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the luxury feel for a small time away from home
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel, lovely staff had a cafe and food options on site. Not too far to walk to the viaduct just iver thr bridge no more than 10mins.
Stayed 4 nights in Feb 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Very good in every way except the check-in experience. Long queues that took forever. Only 2 staff on. Not good.
Stayed 1 night in Mar 2025

10/10 Excellent

Praveenas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money! Find accommodation elsewhere!

I recently had a truly disappointing experience at this establishment. As a long-time patron, my expectations were significantly higher, and I left feeling completely disheartened. The staff's lack of enthusiasm was palpable; they seemed disengaged and indifferent, which set a poor tone for our stay. The state of the room was unacceptable. The cleanliness was far below standard; the shower had a gritty texture and was stained yellow, indicating a lack of proper maintenance. The floors were only partially vacuumed, leaving behind crumbs and dust that should have been addressed before our arrival. Breakfast was another letdown. The buffet consisted of what appeared to be old leftovers that had simply been reheated, lacking freshness and flavor. I would strongly advise anyone considering this option to save their money and instead opt for a local café where you can enjoy quality food and attentive service. Overall, I am deeply ashamed of how far this place has fallen. My experience was nothing short of terrible, and as a result, I will not be returning. I will now seek out new accommodations that can truly provide the quality service I deserve.
Stayed 2 nights in Feb 2025

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

The staff where welcoming and helpful it was unfortunate that the tv didnt work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Comfortable stay. Spacious rooms. Nice front of house staff and porters. Cleaning could be better. Missed by room half the time and if they did clean, they’d leave used glasses and not replace, or forget bath mat. Gym is decent. Nice pool but usually filled with small children. Good location. Quiet community. Walking distance from restaurants and Darling Harbour.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret, Killarney Vale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed great breakfast late checkout all great. Shower could be hotter. We will definitely be back
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it. Casino very old
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Fbdjsks
Stayed 1 night in Feb 2025

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great location, friendly helpful staff. Will definitely stay again 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Brent Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Erol

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wander full
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Angelo, Watsonia North

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice Hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Jade, Oak Flats

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not the best for the price

Complaints with noise which I find is ridiculous especially as it was 6.00pm considering it is a casino the rooms should be soundproof we paid a ridiculous amount
Stayed 1 night in Feb 2025