5 Jun 2019 by Coen Masselink, General Manager
Dear Guest, Thank you very much for staying at Hotel des Indes. We appreciate the fact that you have taken the time to share your feedback. We are disappointed to read that your experience was unsatisfactory. Your feedback has been shared with our management team in order to prevent reoccurrence. We do apologize for this inconvenience and hope to welcome you back at Hotel des Indes in the near future. Warm regards, Coen Masselink General Manager
14 Oct 2023 by Guest Experience Manager
Dear Nicolas,Many thanks for the time you took to post a review. We see your high rating as a great compliment to our hotel and staff. We always strive to provide everyone with an unforgettable experience.We would like to thank you on behalf of the entire team and hope to welcome you again in the near future.Kind regards,Ruben van GroningenGuest Experience ManagerHotel Des Indes
19 Dec 2019 by Coen Masselink - General Manager
Dear guest, Thank you for sharing your experiences with us. I am really sorry to hear that the room was not clean and that no apology was made by my colleagues. This is not up to our standards at all. It would help me if you could provide me with your name, or room number and stay date, in order to speak with the colleagues involved. My apologies for the inconveniences caused. Kind regards, Coen Masselink, General Manager
Hotel Des Indes offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 6 meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Hotel Des Indes. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star The Hague hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , Parking (limited spaces)
Hotel Des Indes offers 92 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Des Indes – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Bar Des Indes – On-site cocktail bar. Open daily.
Des Indes Lounge – On-site brasserie. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The DesInDes Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests are required to provide passports at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.
