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TLH Derwent Hotel

3-star property
Belgrave Road, Torquay, England 09 725 22 184
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3.3 out of 5
See all 6 ebookers Reviews

"The swimming pool, the Aztec games for the kids and the restaurants were nice " More

By a verified traveller on Fri 23 Aug 2019

Points Of Interest

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€82* Per night/room 15 May - 16 May

Family Triple Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room (2 Adults + 2 Children)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort.

  • Free WiFi
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with Swedish massages, facials or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Guests speak favourably about the helpful staff and the pool

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Everyone (5)
2 out of 5

Posted by on 29 Nov 2022

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5 out of 5

Posted by on 28 Jun 2021

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Comment from Hotel Management

15 Jul 2021 by JCN

Thank you for your review.

4 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by JCN

Thank you for posting your review.

3 out of 5
The swimming pool, the Aztec games for the kids and the restaurants were nice

Posted by on 23 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by JCN

It was great to see that you enjoyed the facilities we offer. We look forward to seeing you again soon.

3 out of 5
Had problem with booking as ebookers did not send email. I had payed on the 25.1. 2019. Had to wait 45 minutes before i could go to my room. There was afunny smell comi g from bathroom. Alot of noise in corridors and the floorboards were very creking so didnt get much sleep. The internet kept going of so i ended up using my phone internet. I was not happy with my stay. Not worth the money i payed and will not recommend this hotel or ebbokers website to anyone. Very disappointed.

Posted by on 5 Mar 2019

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Comment from Hotel Management

15 Apr 2019 by Jackie

I am sorry to see that you had a number of problems with your stay.

3 out of 5

Posted by on 5 Mar 2019

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Comment from Hotel Management

15 Apr 2019 by Jackie

Thank you for your review.

About the TLH Derwent Hotel

Location Belgrave Road, Torquay, England TQ2 5HS

Property Features

  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

Late-night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Parties and events are allowed on site

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Parties and events are allowed on site. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Hotel Names

  • Derwent Hotel
  • Derwent Hotel Torquay
  • Derwent Torquay
  • Derwent Hotel Torquay, Devon
  • TLH Derwent Hotel Torquay
  • TLH Derwent Hotel
  • TLH Derwent Torquay
  • TLH Derwent
  • TLH Derwent Hotel Torquay, Devon
  • TLH Derwent Hotel
  • TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.