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La Valise Tulum, member of Small Luxury Hotels

4.5 star property
VIP Access

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Photo gallery for La Valise Tulum, member of Small Luxury Hotels

Private beach, white sand, sun-loungers, beach umbrellas
2 restaurants, breakfast served
Exterior
Master Suite | View from room
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO, 77780
  • Tulum Beach
    ‪3 min walk‬
  • Ven a la Luz Sculpture
    ‪1 min drive‬
  • Tulum Mayan Ruins
    ‪17 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cenote Master Suite - Jungle Side

Cenote Master Suite - Jungle Side | View from room

Cenote Master Suite - Jungle Side

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Garden View Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Master Suite

  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Lower

Garden Suite Lower | Private pool

Garden Suite Lower

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite Upper - Jungle Side

Jungle Suite Upper - Jungle Side | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Jungle Suite Upper - Jungle Side

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Room - Jungle Side

Jungle View Room - Jungle Side | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Jungle View Room - Jungle Side

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Upper

Garden Suite Upper | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Garden Suite Upper

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Suite Lower - Jungle Side

Cenote Suite Lower - Jungle Side | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Cenote Suite Lower - Jungle Side

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Lower - Jungle Side

Signature Suite Lower - Jungle Side | View from room

Signature Suite Lower - Jungle Side

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper

Beachfront Upper | View from room

Beachfront Upper

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Room

Beachfront Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Beachfront Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Upper - Jungle Side

Signature Suite Upper - Jungle Side | View from room

Signature Suite Upper - Jungle Side

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Be Tulum Beach & Spa Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 475 reviews
The price is €241
includes taxes & fees
24 Sept - 25 Sept
Be Tulum Beach & Spa Resort

About this property

La Valise Tulum, member of Small Luxury Hotels

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on La Valise Tulum, member of Small Luxury Hotels's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
La Valise Tulum, member of Small Luxury Hotels offers 22 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at La Valise Tulum, member of Small Luxury Hotels. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by La Valise Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach and complimentary bicycles
  • Just a 2-minute drive from Sian Ka'an Biosphere Reserve and 7 minutes from Tulum National Park
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At La Valise Tulum, member of Small Luxury Hotels, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. Self parking is free.

This 4.5-star Tulum hotel is smoke free.

Guests are served a free continental breakfast daily from 8 AM to 11:00 AM.
La Valise Restaurant – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
NÜ Tulum – Overlooking the garden, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8 AM to 11:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Valise Restaurant
  • NÜ Tulum

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Free bicycle rentals
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Valise Tulum, member of Small Luxury Hotels

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Valise Tulum Hotel
Valise Hotel
Valise Tulum
La Valise Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel
La Valise Tulum, member of Small Luxury Hotels Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel Tulum

La Valise Tulum, member of Small Luxury Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 138 out of 158 reviews
Rating 8 - Good. 12 out of 158 reviews
Rating 6 - Okay. 4 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Absolutely wonderful!
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great :) we were able to walk and ride the bikes that were provided to go to various spots around the hotel!
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

10/10 Excellent

Aminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about La Valise was amazing, highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Antony, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very quiet and relaxing part of Tulum Beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Feb 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is PERFECT! Walk out your door and there is the beautiful sea. The staff are fantastic! Eddie, Carlos, Alberto and many more are just so friendly and there to help you decompress. Its not so close to hotel zone so is a little quieter. Endless beach walks await!
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding accommodations and service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana Luisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the beach side in the main hotel. The room was beautiful and looked out right on the beach. The staff was first class and super helpful for anything we needed. Would definitely recommend La Valise!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,great rooms,great accomodations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dayma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi experiencia en La Valise fue absolutamente extraordinaria. Desde el momento en que llegué, me sentí como en casa, gracias a la cálida bienvenida del personal y al ambiente acogedor del hotel. La atención al detalle es impecable, desde la decoración hasta los servicios personalizados que hicieron de mi estancia algo inolvidable. Las habitaciones son un verdadero refugio de paz, combinando comodidad con un diseño sofisticado. Me encantó la amplitud del espacio, la cama increíblemente cómoda, Cada rincón del hotel refleja un gusto exquisito, haciendo que la experiencia sea visualmente impresionante y relajante al mismo tiempo. El servicio fue impecable durante toda mi estancia. El personal no solo fue amable, sino que se anticipó a todas mis necesidades de manera sutil y eficiente. Sentí que cada miembro del equipo estaba genuinamente comprometido con hacer de mi estancia algo perfecto.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sohaib, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the dining hall is breathtaking!! The staff is very helpful and friendly. The rooms and the amenities are nice. In the warmer months, I’d recommend the beach/garden side rooms. The jungle side rooms are great but the run warmer is summer months. There are a lot of dining options and experiences nearby.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service

Good not great but with amazing staff

First of all the property has amazing and friendly staff, very nice food and a super beautiful view on the beach from the breakfast place on the beach side. The room we booked had a very pretty bedroom and outside area with small pool, however the upstairs terrace looked down into dirty jungle (empty bottles and cans) and the area looked sad (2 dirty old hammocks and that’s it). All that wouldn’t have put me off but to get to your sink and toilet you had to leave the room through a door so the sink is outside in the heat with all the insects and the toilet had an open roof which resulted me finding a variety of scary insects. After one night we asked if they have any rooms with bathroom inside and OMG we got a huge upgrade thanks to the manager Nathalie. It was a beautiful outstanding suite which would have been perfect if the AC was stronger and the hotel was cleaner and in better condition in general.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roll-out bed to the deck
Stayed 5 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Love the environment. Really recommend .A place to RELAX.
Stayed 2 nights in Jul 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely luxury stay
Stayed 4 nights in May 2024

10/10 Excellent

Jeremy, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff!! We loved everything!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Renee, Grapevine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here, 6 days, beautiful property. The staff were very welcoming, knowledgeable, engaging and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kevin Trelles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La valise was nice, the staff amazing!
Stayed 2 nights in Jun 2024