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Hotel Serenissima

2.0 star property

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Photo gallery for Hotel Serenissima

Bar (on property)
Bar (on property)
Reception
Exterior
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Calle Goldoni 4486, Venice, VE, 30124
  • Place, St. Mark's Square
    ‪2 min walk‬
  • Place, St. Mark's Basilica
    ‪3 min walk‬
  • Place, Grand Canal
    ‪19 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, cots/infant beds, free WiFi, bed sheets

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, cots/infant beds, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 3 Single Beds

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About this property

Hotel Serenissima

Hotel with free breakfast, 3-minute walk to St. Mark's Square
A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. Housekeeping is not available.
Hotel Serenissima offers 36 air-conditioned accommodations with a safe and a hairdryer. Televisions come with premium satellite channels.

Bathrooms include baths or showers. This Venice hotel provides complimentary wireless Internet access.

Our customers tell us that they can't get enough of the helpful staff at Hotel Serenissima. During your stay, you're just a quick walk from St. Mark's Square. Features include free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from St. Mark's Square and 4 minutes on foot from Teatro La Fenice
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Serenissima also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee.

This Venice hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Serenissima offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042B4QJF72ZWP
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serenissima
Hotel Serenissima Venice
Serenissima Venice
Serenissima Hotel Venice
Hotel Serenissima Hotel
Hotel Serenissima Venice
Hotel Serenissima Hotel Venice

Hotel Serenissima Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 773 reviews
Rating 8 - Good. 294 out of 773 reviews
Rating 6 - Okay. 47 out of 773 reviews
Rating 4 - Poor. 7 out of 773 reviews
Rating 2 - Terrible. 2 out of 773 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice ple
Stayed 3 nights in Apr 2025

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
The service is amazing. Best breakfast ever.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful. They also helped carry your baggage to your room. Good breakfast and walkable to all shopping etc. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Old antique hotel, extremely helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Shannon Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel in a superb location. The staff was so accommodating and helpful. Terrific experience
Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, in a good location, about 2 minutes walk to Rialto bridge.
Stayed 1 night in Jul 2025

8/10 Good

jose

Stayed 3 nights in Jul 2025

10/10 Excellent

Loubna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, old fashion style which is normal for the area, clean property and good location, about 20-25 min walk from the metro station
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here was amazingly nice. The room very small but typical Europe the price was good as was the breakfast. The location was very good to walk to places, especially Saint Mark Square about a four minute walk. I would definitely stay at this hotel if I came back to Venice. They also helped me get transportation from the airport which is expensive so it was nice that they took care of that for me at a price lower than what my travel agent was able to find.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel for those seeking a bit of old world charm, and with minimal luggage. NO ELEVATOR. They are happy to help haul the luggage but you have to haul yourself. Good breakfast; also they can store luggage. Really close to St mark’s square, cathedral, doge’s palace. Near the Rialto water taxi stop. Consider it!
Stayed 1 night in Jun 2025

8/10 Good

Amy, Mount Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was kind and helpful when we had questions about gondolas and dining. The breakfast was fabulous, with lots of hot and cold breakfast choices. Our room was tiny but functional and clean. Great location -- 5-minute walk from Rialto and 5 minutes in the other direction to St. Mark's Square. It's a boutique hotel in need of renovation; on the other hand, its age and style also has charm.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Great Breakfast, Very Quiet
Stayed 2 nights in Jun 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful and accommodating. They made us comfortable despite the strikes that occurred for trains and vapporetto. They gave us such great attention and suggestions to make our travel more enjoyable. I credit Miriam for all her help in making the necessary changes to our itinerary. The location was central to all sites we wanted to visit. I highly recommend this Hotel to all who are looking for a comfortable place to stay in Venice.
Stayed 2 nights in Jun 2025

10/10 Excellent

carl M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and receptive to our needs. From transportation, directions, suggestions for best places to eat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good for the money, hard bed though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was located near St. Marks and was easy to access by vaporeto. It was beautiful and the staff was friendly and helpful. The breakfast was great.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Leigh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL of the staff were exceptional! Great breakfast, clean rooms, nice bedding! Great place to stay in Venice!! Highly Recommended!!
Stayed 3 nights in Apr 2025