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Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
€96* Per night/room 29 May - 30 May

Senior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Artisan Family Hotels And Resorts Playa Esmeralda. During your stay, you'll be within walking distance of Chachalacas Beach. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy Mexican cuisine with ocean views at Alava, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, hydrotherapy or massages at Wellness Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • 0.9 mi (1.5 km) from Chachalacas Beach and 11.2 mi (18.1 km) from Chachalacas Dunes

About the Artisan Family Hotels And Resorts Playa Esmeralda

Location Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER 91666

Property Features

Artisan Family Hotels And Resorts Playa Esmeralda offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this resort measures 2153 square feet (200 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a nightclub are also featured at the family-friendly Artisan Family Hotels And Resorts Playa Esmeralda. You'll have access to the outdoor pool at a partner property. This 3.5-star Playa Chachalacas resort is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Nightclub
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Artisan Family Hotels And Resorts Playa Esmeralda offers 50 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Playa Chachalacas resort provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • DVD player
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Alava – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fish Market – This restaurant overlooks the ocean and garden and specialises in seafood.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor tennis court and a marina are featured at the resort. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Beach volleyball on site
  • Miniature golf on site
  • Water skiing on site

Spa Services

Wellness Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Artisan Family Hotels And Resorts Playa Esmeralda

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 65 to 200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Punta Real
  • Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
  • Punta Real Resort Spa Chachalacas
  • Punta Real Spa
  • Punta Real Spa Chachalacas
  • Artisan Family Hotels Resorts Playa Esmeralda
  • Artisan Family Resorts Playa Esmeralda Ursulo Galván
  • Artisan Family Resorts Playa Esmeralda
  • Artisan Family Resorts Playa Esmeralda Úrsulo Galván
  • Resort Artisan Family Hotels And Resorts Playa Esmeralda
  • Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
  • Artisan Family Hotels Resorts Playa Esmeralda
  • Artisan Family Resorts Playa Esmeralda
  • Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
  • Artisan Hotels Resorts Collection Playa Esmeralda
  • Punta Real Resort Spa
  • Artisan Family Hotels Resorts Playa Esmeralda
  • Artisan Family Hotels And Resorts Playa Esmeralda Resort
  • Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.