Hotel Rialto

3.5 star property
VIP Access

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Photo gallery for Hotel Rialto

Front of property – evening/night
Reception
Superior Room, 1 King Bed | Living area | Flat-screen TV
Front of property – evening/night
Junior Suite, 1 King Bed | Living room | Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Royal BC Museum
    ‪13 min walk‬
  • Victoria Harbour
    ‪13 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪15 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Rialto

Hotel with a restaurant, near Victoria Harbour
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Rialto's great location gets high marks from our customers. During your stay, you're just a quick walk from Lower Johnson Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the overall comfort and spaciousness to the comfy beds and cleanliness
  • 12 minutes by foot from Royal BC Museum and a 2-minute drive from Victoria Harbour
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rialto. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Victoria hotel is smoke free.

The Palms – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 16 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1503 out of 2189 reviews
Rating 8 - Good. 489 out of 2189 reviews
Rating 6 - Okay. 118 out of 2189 reviews
Rating 4 - Poor. 47 out of 2189 reviews
Rating 2 - Terrible. 32 out of 2189 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right at downtown close to everthing. The staff is nice. The room is clean and bed is comfortable. The only thing is the shower floor is quite slippery,, it would be nice if the hotel could place a bath mat on the shower floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is prime in downtown Victoria right beside Chinatown and City Hall. As with other downtown areas, unfortunately there will be some homeless people in the area. The hotel kept it safe by having security card entry for entrance and elevator. Although the hotel is not many floors, their sound proofing is quick good. They even gone into details and provided ear plugs in their drawers. The room is clean and there are noticeable upgrades done, including ability for guests to cast their phone to the TV, seamless wifi connection, gadgets for wireless phone charging. In room Lavazza coffee is provided in room, but guests are welcome to have a cup of brew coffee at the conceige and pick up some fruits as well. Staff are friendly. Check in and check out was easy and quick. They also provide service for guests to stow luggage as well upon checkout. We are very happy with our stay and will not hesitate to stay here again for our next Victoria visit.
Stayed 2 nights in Feb 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Polly

Stayed 1 night in Mar 2025

6/10 Okay

Jacky

Disliked: Staff & service, property conditions & facilities
We had no hot water for a shower in the evening, front desk staff not very helpful, body lotion in bathroom empty and room was very cold. Have stayed here before but not for sometime will not stay here again. Hotel Is getting very tired and needs updating.
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here last week for a concert at Save on Memorial. Room was nice and location was great for walking to and from the event. Only complaint would be that parking ended up being a street over and ended up costing us an additional 15 dollars as the hotel had no parking left. I believe the hotel only has a few spots and the parking is also a street over.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. The rooms are so clean and classy! Great value!
Stayed 1 night in Mar 2025

10/10 Excellent

Cene

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but the open drug market, panhandling and homeless population in the blocks around the hotel made me feel unsafe. It was shocking
Stayed 12 nights in Feb 2025

8/10 Good

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good !
Stayed 1 night in Mar 2025

10/10 Excellent

Mandeep

Stayed 1 night in Mar 2025

10/10 Excellent

Malan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained
Stayed 2 nights in Mar 2025

4/10 Poor

Asit

Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding. Extremely helpful and very personable. We thoroughly enjoyed our stay. 😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Rob & Sam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay. The staff was great, the room was clean and beyond our expectations! Just the street at night was very sketchy. I would stay here again, as long as I didn’t want to enjoy the night life
Stayed 1 night in Mar 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were incredibly accomodating for myself and friend In an electric wheelchair. They had our room ready just as I had mentioned but said wasn’t necessary as I knew they would be busy. Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025

8/10 Good

Charlotte, Port alberni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deidre

Stayed 1 night in Mar 2025

10/10 Excellent

Abi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jolene, Port Moody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean room. I really loved my room. The lobby and bar were beautiful.
Stayed 1 night in Mar 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central location

Stayed in a king room, was European size but the bed was very comfortable. The hotel is nice and central in downtown, so very walkable. There is no parking at the hotel, it is across the street, not ideal, but doable. There is short term parking in front to unload. Very dog friendly and there is a park across the road.
Stayed 3 nights in Feb 2025