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Grandhotel Starý Smokovec

4.0 star property

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Photo gallery for Grandhotel Starý Smokovec

Exterior
Creator video
Lobby
Indoor pool, outdoor pool
Minibar, in-room safe, desk, cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Starý Smokovec 38, Stary Smokovec, Vysoké Tatry, 06201
  • Place, Tatra National Park
    ‪1 min walk‬
  • Place, Hrebienok
    ‪1 min walk‬
  • Place, Tricklandia
    ‪3 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, cots/infant beds

Standard Double Room

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, cots/infant beds

Deluxe Double Room

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, cots/infant beds

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, cots/infant beds

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Apartment

Junior Apartment | Minibar, in-room safe, desk, cots/infant beds

Junior Apartment

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (Extra Bed)

Minibar, in-room safe, desk, cots/infant beds

Standard Double Room (Extra Bed)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (Extra Bed)

Minibar, in-room safe, desk, cots/infant beds

Deluxe Double Room (Extra Bed)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Grandhotel Starý Smokovec

Jump on the free ski shuttle for a day on the slopes before returning to Grandhotel Starý Smokovec for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Grandhotel Starý Smokovec offers 75 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Vysoké Tatry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
During your stay at Grandhotel Starý Smokovec, you're just a quick walk from Hrebienok. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body treatments, aromatherapy or massages at Grand Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Tatra National Park and Hrebienok
  • Free ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vysoké Tatry hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • Airport shuttle available
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1904
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 37.0 per day.
  • Cots (infant beds) are available for EUR 37.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 7 for children
  • Nearby parking fee: EUR 10 per day (66 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 37.0 per day
  • Rollaway bed fee: EUR 37.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoké Tatry
Grandhotel Starý Smokovec Hotel Vysoké Tatry

Grandhotel Starý Smokovec Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 128 reviews
Rating 8 - Good. 43 out of 128 reviews
Rating 6 - Okay. 10 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel au style un peu desuet mais plein de charme. Un personnel souriant et prevenant, surtout Olivia.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandhotel Stary Smokovec - quality always assured

I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dovolená ve Vysokých Tatrách

Úžasný hotel, kde se začala psát historie od roku 1905. Hotel má úžasné detaily, která se dnes již nevidí. Krásné místo k odpočinku ve Vysokých Tatrách. Služby v hotelu jsou na velmi vysoké úrovni.Personál je profesionální. Mám rád toto místo a pravidelně se vracím. Kouzelné jsou apartmány hotelu.
apartm�án
apartmán
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendido

Storico hotel dei Tatra. Tutto perfetto, cibo ottimo, spa rilassante
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family events

Great service, special family event was perfectly organized, all very helpful
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay

Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein schönes Hotel mit Flair

Ein schönes 4 Sterne Hotel in der Hohen Tatra. Wir haben eine Familien Suite mit Halbpension gebucht und es hat sich gelohnt. Wunderschöner Ausblick auf die Berge, 2 wiklich große Zimmer mit 2 Bädern, ideal für eine 4 köpfige Familie, gutes Essen, Alles hat gepasst. Der Wellnessbereich ist relativ klein aber hat gereicht. Wir kommen sicher wieder.
Stayed 5 nights in Jul 2020
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi prijemny pobyt, avsak v noci som sa budil na zimu v izbe. Personal bol velmi mily.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Mátyás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Júl

Vsetko bolo v poriadku;)
Stayed 1 night in Jul 2020
Verified

8/10 Good

Libor

Liked: Cleanliness, staff & service, room comfort
Old but clean. Amazing sauna.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

super Personal, schöner Aufenthalt

Das Personal war sehr zuvorkommend, aufmerksam und sehr freundlich. Das Hotel ist schön eingerichtet, besonders die Kronleuchter im Esssaal haben uns gefallen. Frühstück wie auch Abendessen waren super und abwechslungsreich. Location ist auch perfekt: 2min neben einer Bahn für auf den Berg und etwa in der Mitte zu den anderen Ausflugspunkten. Einziger Kritikpunkt: Im Wellnessbereich hat es Kinder und Leute in Badeanzügen, obwohl es klar als Nacktbereich (wegen Sauna) deklariert ist. Das Personal hat dies zwar gesehen aber nicht reagiert, was ziemlich schade und störend war. Zudem hat es einige Fliegen/Käfer im Zimmer gehabt - war zwar nicht schön, aber die kamen von draussen, es hat in dieser Region aussergewöhnlich viele. Das Zimmer war ansonsten perfekt sauber, darum ist es aufgefallen.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatranská klasika
Stayed 1 night in Jun 2020
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pěkný, ale musite počítat s tím že se jedná o zrekonstruovaný starý hotel a ne vše je úplně dokonalé.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krasny pobyt

Bolo super
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Viera

Liked: Room comfort

Luxusny hotel v starom štýle

Hotel v tichom prostredi , uslužný personal wellness cez vikend preplnený je prístupny aj pre ludi čo nie sú ubytovaný. Hotel nám odmietol vystaviť fakturu za ubytovanie dôvod uviedol taký že nemôžu, lebo platba nešla cez ich zariadenire čo nás nemilo prekvapilo a tento hotel už nenavštivime
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Mikael

Liked: Cleanliness, staff & service, room comfort
Som vanligt trevligt och bekvämt. Pampig byggnad. Personalen på spat kunde varit lite mer välkomnande.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities, room comfort

Pekny zrekonstruovany prijemny hotel

Pekny zrekonstruovany prijemny hotel s peknym wellness, ale je malo lehatek u bazenu - malokdy je moznost najit volne. Take pri veceri, kdy je hodne hostu bych doporucil vice personalu v restauraci. Jidlo vyborne, prostredi hezke. Radi se vratime.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful classic hotel

A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

טירת החלומות

מיקום מצויין של המלון, ארוחת בוקר נהדרת, ספא טוב מאוד, חדרים מרווחים
Stayed 7 nights in Jul 2019
Verified

8/10 Good

HAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel

For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a classic hotel with all the expected services, very few hotels like that in the US now days.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Frühstück war sehr gut, von allem genügend vorhanden. Es fehlte nur an Obstsäften. Leider waren die Betten sehr schmal. In diesen Betten habe ich mich nicht wohl gefühlt und nicht den benötigten Schlaf gefunden . Ausserdem konnten wir den Pool leider nicht morgens nutzen. Das ist ein großes Bedauern.
Stayed 7 nights in May 2019