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Best Western Royal Plaza Hotel & Trade Center

3.0 star property

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Photo gallery for Best Western Royal Plaza Hotel & Trade Center

Interior
Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Indoor pool
Business centre
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
181 Boston Post Rd W, Marlborough, MA, 01752
  • Place, Apex Entertainment Center
    ‪8 min walk‬
  • Place, Peter Rice Homestead
    ‪18 min walk‬
  • Place, New England Sports Center
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Two Double Room with Courtyard View

  • Sleeps 4

Accessible King Room with Bathtub

  • Sleeps 2

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Double Room with Bathtub

  • Sleeps 4

Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Accessible Queen Room with Bathtub

  • Sleeps 2

2 Queen Beds, Non-Smoking, Deluxe Room, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Iron

  • Sleeps 5

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Pet Friendly King Room

  • Sleeps 2

Pet Friendly Two Double Room

  • Sleeps 4

View all photos for 2 Double Beds, Non-Smoking, Deluxe Room, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Iron

Desk, laptop workspace, iron/ironing board, free cots/infant beds

2 Double Beds, Non-Smoking, Deluxe Room, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Iron

  • Sleeps 4

Two Double Room with Partial View

  • Sleeps 4

King Room with Sofabed

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 4

Family King Suite

  • Sleeps 4

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About this property

Best Western Royal Plaza Hotel & Trade Center

Hotel with 2 restaurants, near Apex Entertainment Center
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and concierge services are on-site. Housekeeping is available on request.
Best Western Royal Plaza Hotel & Trade Center offers 307 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Royal Plaza Hotel & Trade Center. During your stay, you'll be within walking distance of Apex Entertainment Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Apex Entertainment Center and 7 minutes from New England Sports Center
  • Pets welcome for a fee
Best Western Royal Plaza Hotel & Trade Center offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Best Western Royal Plaza Hotel & Trade Center. Free self parking is available.

This Marlborough hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Zacharys Restaurant – This buffet restaurant only serves breakfast.
All Star Bar and Grill – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • All Star Bar and Grill
  • Zacharys Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 44.68 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.11 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 44.68 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 20.11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004191700
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal
Best Western Royal Hotel
Best Western Royal Plaza
Best Western Royal Plaza Hotel
Best Western Royal Plaza Hotel Marlborough
Best Western Royal Plaza Marlborough
Royal Best Western
Royal Plaza Hotel
Best Western Marlborough
Best Western Royal Plaza Hotel & Trade Marlborough
Best Western Royal Plaza Hotel And Trade Center
Marlborough Best Western
Best Western Royal Plaza Hotel Trade Center Marlborough
Best Western Royal Plaza Hotel Trade Center
Best Western Royal Plaza Trade Center Marlborough
Best Western Royal Plaza Trade Center
Royal Plaza & Trade Center
Best Western Royal Plaza Hotel & Trade Center Hotel
Best Western Royal Plaza Hotel & Trade Center Marlborough
Best Western Royal Plaza Hotel & Trade Center Hotel Marlborough

Best Western Royal Plaza Hotel & Trade Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1015 reviews
Rating 8 - Good. 257 out of 1015 reviews
Rating 6 - Okay. 153 out of 1015 reviews
Rating 4 - Poor. 77 out of 1015 reviews
Rating 2 - Terrible. 77 out of 1015 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DNIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, employees were always cleaning, gift package when you checked in
Stayed 3 nights in Aug 2025

8/10 Good

vinicio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect for the wedding I attended.
Stayed 4 nights in Aug 2025

8/10 Good

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 Partially broken tables in the family room
Stayed 2 nights in Aug 2025

10/10 Excellent

Darrell

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in very late after Campuses Tours. Checked in was a bliss, staff very friendly. Got our room what we needed, cleanliness and quietness. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Bair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

so so

I picked this hotel partly because of the swimming pool. The swimming pool was out of order both days I was there so it was very disappointing. Our room had a spectacular view of a trash dumpster and the back of the boiler room. At 1 point we had to close our window because of diesel fumes coming from the boiler room smoke stack. The shower head needs to be replaced because it was very difficult to get it at a good setting because certain settings sent water shooting out of the shower. The service deck people were very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the place gets a 5 star. The food was great the staff for the most part. We stayed there for 10 days for business and leisure. The only issue I had was the a bunch of dog poop all over the property because people didn’t clean up after their dogs. The lady that checked us in wasn’t sure if we could have a room because they were out of pet friendly rooms even after informing her this is a service dog for my special needs daughter. Our room was only vacuum once while being serviced and they failed to replace toilet paper. Lastly the restaurant staff was more into chatting with each other vs being more attentive to the customers. Otherwise the place was kept clean the staff was super friendly and the morning breakfast was very good and area very clean.
Stayed 10 nights in Aug 2025

10/10 Excellent

Shantell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Shantell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good. Elevator is slow. Breakfast is ok variety would be good as the same thing is served daily except the days when bacon is added. Staff very friendly. Good location it’s close to a mall, clothing and shoe stores restaurants. Banks and a trampoline park.
Stayed 1 night in Aug 2025

4/10 Poor

Vinoth Joseph, SEATTLE

Travelled with family and small children
Disliked: Staff & service
Wifi connection was very poor, pool not ideal dor swimming, no complementary water bottles, housekeeping not good and the majority of the machines in the gaming room were not working but just taking out out money with no use.
Stayed 5 nights in Aug 2025

8/10 Good

Judith

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont eat at the restaurant

The attached restaurant had terrible service, otherwise the hotel was great for our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, will stay again when in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay. Breakfast was very delicious and hot. loved it
Stayed 1 night in Aug 2025

10/10 Excellent

Edna, Plainview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

6/10 Okay

Hannah

Liked: Property conditions & facilities
The front desk women that helped me didn’t smile and it seemed cold and unwelcoming. I got charged 100 dollars for checking in early normally I would understand a charge but the room was ready , the whole night cost the same as checking in early , and the front desk girl ignored me when I said I would just wait and charged me a 100 dollars anyway. The room deposit has yet to be returned to me and the room smelled like cat urine. The pool was nice and the breakfast was extremely good the staff that takes care of the complimentary breakfast do a really great job and we’re constantly checking on things and refilling.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. Best free breakfast around
Stayed 2 nights in Aug 2025

6/10 Okay

Luana

Travelled with family
Liked: Cleanliness, staff & service
Feedback: Overall my stay was okay, but there are some areas that could be improved. The cleanliness of the room wasn’t up to standard the bathtub looks really bad. The pool smells (I’d rate it around a 3/5), and the toilet seemed a bit clogged which made things inconvenient. On the positive side, the staff were friendly and helpful (closer to a 4/5), which I really appreciated. With some improvements in cleaning and maintenance, this hotel could provide a much better guest experience. Breakfast was fair.
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Liked: Cleanliness
Disliked: Staff & service
Service is lacking. Front desk person isn’t a welcoming person, couldn’t bother with a hello or smile. Service in restaurant is absolutely horrible…he took our order, brought some of our food, then sat at a table with his back to us and talked to other servers. Never checked on us until he brought the bill, at which point he finally realized we never received all of our food. Left a 10% tip only because the man running the food from the kitchen to restaurant was friendly and working hard. Overall, while hotel is convenient and comfortable, personnel are poor representatives.
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast I've ever seen at a hotel
Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, shopping, & food options, poor WiFi.

The staff was very friendly. The hotel offers a great breakfast buffet. The room was spacious and clean. Convenient to plenty of shopping. Many fast food options and only few decent restaurants. Had an excellent stay with one exception, the WiFi is horrible! Don’t try to stream movies or YouTube videos. Constantly pauses your movie.
Stayed 5 nights in Aug 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Aug 2025