DoubleTree by Hilton York

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton York

Exterior
Reception
Café
Courtyard
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
St Maurices Road, York, England, YO31 7JA
  • Place, York Minster
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Place, Jorvik Viking Centre
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

Two Room Family Room

  • Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed

7.4 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Twin Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

Similar properties

About this property

DoubleTree by Hilton York

Hotel with a restaurant, a quick walk to Shambles
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.
Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Reviews

DoubleTree by Hilton York Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

Reviews

8/10 Good

Penny

Stayed 3 nights in Jul 2025

4/10 Poor

Laura

Disappointment

Disappointing. We changed rooms 3 times. Air con not working in one try on and it was noisy. Metal action sofa bed in another. Toil ed t didn’t flush in the last one. Staff were as helpful and apologised for our disappointment. It wasn’t the standard that we expected.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Abeba

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy. Utilities were fantastic. The toilet was good. Amazing customer service.
Stayed 1 night in Jul 2025

6/10 Okay

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ok if pricey
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Family room is depressing and under decorated

Stayed at family room 42, it was at the attic, large spacious but under decorated. Bathrooms have been nearly refurbished but a sink was completely blocked. The windows are full of black mould and cow webs. One radiator was hanging off the wall. Two blinds are not working and the room is very dark and depressing looking. The room was warm but couldn’t use the air conditioning as it was so nosey. Shame as it would have been a lovely space. Urgent redecoration works are needed! Very disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities

Great location but hotel run down

The hotel is in a great location. The staff are really friendly but the rooms not so good. It was very loud in our room with people walking down the corridors and you can hear everyone talking. The toilet was hanging off the wall and the room looked tired.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Good central location

Hotel is in a good location for the city walls, the minster and most of the centre attractions. Room clean and spacious and free breakfast on the room rate was fine. It was busy at peak times so avoid as there is not too many tables. Be wary of ordering a taxi from hotel. It never came and we almost missed our train. Train station a 15 minute dash from the hotel on foot!
Stayed 2 nights in Jul 2025

4/10 Poor

Jack

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Felt like staying in a portacabin. Being so near to the parking and service entrance of the main building meant that EVERY MORNING my fiancée and I were woken up at 7am by at least 3 different beeping/static-noise making big lorries, complete with loading sounds, crashing bin sounds and made every waking morning a nightmare. Bed was comfy and area was nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, amenities
Will certainly be back for another visit
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lara

Stayed 1 night in Jun 2025

4/10 Poor

Carrie-Anne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Karen Daniela

Stayed 1 night in Jun 2025

8/10 Good

Mei Kuen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, property is clean and quiet. Good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Perfect to get into the city, lovely courtyard for drinks. Well equipped rooms when easily adjusted temperature. Breakfast was fine.
Stayed 1 night in May 2025

2/10 Terrible

Jon

Stayed 2 nights in May 2025

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sandra

Liked: Staff & service, room comfort

3 nights centre of York.

Lovely stay right in the centre of beautiful York. Staff were extremely helpful, especially the receptionist and the young man(supervisor)in the dining room at breakfast, exceptional. Please let the staff know how good the all are. Hot cooked breakfast, plenty choice of cereals, fruit juice, tea/coffee, toast etc. Downside were the outside rooms, we were in 75, right at the back of the car park, facing the empty beer kegs, felt it was shoved out of the way, considering this was almost £500 for 3 nights, not up to Hilton standards, didn’t know until we got there we would not be staying in the main building. bath was extremely curved and hard to stand in for a shower - we felt it could be quite dangerous to get in and out of. Also pink mould at the bottom of the shower screen doors, needs cleaned thoroughly. First night toilet roll holder fell off the wall, tiny screw missing to keep it on, toilet roll cheap and nasty. Other issue we had, first night it was freezing in there, had to ask for heater as the heater in room didn’t work. Secondly, black mould right around the front door area, looked liked water had got in at some point and not been sealed around and cleaned. Rest of the room was spotless. This is surely basic maintenance and a job for a handyman. Not up to the same standards as 2 other Double Tree by Hilton. Needs better maintenance.
Stayed 3 nights in May 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Hotel was clean, the staff were very friendly and the breakfast was very good and well organized. The mews room décor was tired and not very well lit. The toilet did not function properly, used glasses were left in the hallway for all of Sunday.
Stayed 2 nights in May 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The service and staff were excellent, the breakfast restaurant very good and clean, great selection of food. The real let down was the room. It had a damp smell, carpets were grubby, headboard had stains all over it!! Bathroom had no lock on door and had blood under the sink. Do ask for a room that doesn't have pets if you have any allergies to animals. We weren't told this either. Room 41, was at the far of the hotel and after the lift you had to climb 2 flights of stairs. Luckily we were there just for a weekend around York so weren't in the room much. Expected more from Hilton hotels.
Stayed 2 nights in May 2025

8/10 Good

Coleen

Stayed 2 nights in May 2025

10/10 Excellent

Yuhui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in May 2025