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DoubleTree by Hilton York

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton York

Exterior
Reception
Café
Courtyard
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
St Maurices Road, York, England, YO31 7JA
  • York Minster
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed

7.4 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout curtains

Twin Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout curtains

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Room Family Room

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Two Room Family Room

  • Sleeps 4

Family Room

  • Sleeps 3

Duplex Double Room

  • Sleeps 2

Cozy Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Two Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,224 reviews
The price is €96
includes taxes & fees
31 Aug - 1 Sept
Hampton by Hilton York Piccadilly

About this property

DoubleTree by Hilton York

Hotel with a restaurant, a quick walk to Shambles
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.
Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sandra

Liked: Staff & service, room comfort

3 nights centre of York.

Lovely stay right in the centre of beautiful York. Staff were extremely helpful, especially the receptionist and the young man(supervisor)in the dining room at breakfast, exceptional. Please let the staff know how good the all are. Hot cooked breakfast, plenty choice of cereals, fruit juice, tea/coffee, toast etc. Downside were the outside rooms, we were in 75, right at the back of the car park, facing the empty beer kegs, felt it was shoved out of the way, considering this was almost £500 for 3 nights, not up to Hilton standards, didn’t know until we got there we would not be staying in the main building. bath was extremely curved and hard to stand in for a shower - we felt it could be quite dangerous to get in and out of. Also pink mould at the bottom of the shower screen doors, needs cleaned thoroughly. First night toilet roll holder fell off the wall, tiny screw missing to keep it on, toilet roll cheap and nasty. Other issue we had, first night it was freezing in there, had to ask for heater as the heater in room didn’t work. Secondly, black mould right around the front door area, looked liked water had got in at some point and not been sealed around and cleaned. Rest of the room was spotless. This is surely basic maintenance and a job for a handyman. Not up to the same standards as 2 other Double Tree by Hilton. Needs better maintenance.
Stayed 3 nights in May 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Hotel was clean, the staff were very friendly and the breakfast was very good and well organized. The mews room décor was tired and not very well lit. The toilet did not function properly, used glasses were left in the hallway for all of Sunday.
Stayed 2 nights in May 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The service and staff were excellent, the breakfast restaurant very good and clean, great selection of food. The real let down was the room. It had a damp smell, carpets were grubby, headboard had stains all over it!! Bathroom had no lock on door and had blood under the sink. Do ask for a room that doesn't have pets if you have any allergies to animals. We weren't told this either. Room 41, was at the far of the hotel and after the lift you had to climb 2 flights of stairs. Luckily we were there just for a weekend around York so weren't in the room much. Expected more from Hilton hotels.
Stayed 2 nights in May 2025

8/10 Good

Coleen

Stayed 2 nights in May 2025

10/10 Excellent

Yuhui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in May 2025

8/10 Good

wendy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The only thing was the disabled toilet in the hotel lobby it was very small and needed a lot of work doing to it the door was nearly falling off and in my room there was mould on the ceiling that was off putting
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really nice hotel, staff were helpful and friendly!
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very comfortable bed. Bathroom a little dated but functional. Staff were superb and breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish it was seamless nothing was too much trouble and such an amazing Stay 10 out of 10. Would definitely recommend thoroughly enjoyed my stay here.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room

The family room 42 was excellent with 2 bedrooms, 2 bathrooms and a lounge area . Very roomy and comfortable
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my room's window I had the most beautiful of York Minster! The train station is a short, flat walk away. York Minster is less than 5 mins away and The Shambles was less than 10 mins. The room was quite comfortable, the breakfast was very hearty. I will be staying here again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Great hotel very convenient for centre of York.
Stayed 2 nights in Apr 2025

6/10 Okay

Angela

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The room had some weird spill spots that hadn’t been cleaned and only a little bit of toilet paper. Not enough towels for a double room. Had to call down to get extra bedding and it took 5 phone calls over several hours to finally get them. However , the staff overall was pleasant and kind. And the beds and bathroom were clean. Great location! Beautiful view and atmosphere. Will likely stay again for location.
Stayed 2 nights in Apr 2025

6/10 Okay

Kala

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room that was given to us was very small and few step up and down. Then we were given a disabled room which was big but it felt like the room had not been used recently. I saw spider web in the tub. The sleeping was awful as there was creeping noise from upstairs room. The door kept banging every time someone went in their rooms. My experience was not pleasant this time.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day visit

Just what you would expect from a qhality city centre hotel
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel disappoints on arrival!

The hotel disappoints as soon as you arrive. No curb appeal- Hotel split into various buildings annexes. It is more like a motel. Parking limited & crammed. Given a family room in an Annex at back of hotel which was by the laundry facilities & bin disposal, room accessed by dark steep damp smelling staircase to loft room. ( nightmare if u have small kids & cases) Only velux windows so no view, cold room with useless heater which flashed all night , a thin, old carpet , some wall & bathroom lights not working, shower arm fell off in my hand when tried to use & water flooded on to bathroom floor from cubicle which had mold in the corner- whole room depressing & claustrophobic . I asked if any other room was available & was told by miserable staff ‘no we are full ‘. The breakfast area was not big enough for all the guests. Only 1 coffee machine which we had to queue for. On check out we were offered a refund on our parking (£25) which then created a dispute over the card we used to pay for this which did not correspond with their system. Literally want to forget I was ever there!
Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had avery nice time
Stayed 3 nights in Apr 2025

8/10 Good

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities, room comfort

Ok, not the best

Hotel was a bit tured, wonky floors, uneven floorboards. Room was clean, bed was ok, not the best Breakfast mediocre.
Stayed 1 night in Apr 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel ,I believe has had an upgrade Position for our needs was very good
Stayed 1 night in Mar 2025

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