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Alpine Hotel Perren

3.0 star property

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Photo gallery for Alpine Hotel Perren

Bar (on property)
Deluxe Double Room, Mountain View (Matterhorn) | Living area | Flat-screen TV
Reception
Reception
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Vispastrasse 10, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Comfort Single Room

Comfort Single Room | In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Deluxe Double Room, Mountain View (Matterhorn) | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Mountain View

Suite, Mountain View | Living area | Flat-screen TV

Suite, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, free WiFi, bed sheets

Basic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Alpine Hotel Perren

Mountain ski retreat with 2 restaurants and bar/lounge
The slopes await you at Alpine Hotel Perren, which features a bar/lounge and a steam room.
Alpine Hotel Perren offers 70 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Alpine Hotel Perren. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and 3 minutes on foot from Zermatt–Sunnegga Funicular
  • Train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a steam room. Alpine Hotel Perren helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
La Montanara – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).
La Barrique – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge) up to 300 metres
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Barrique
  • La Montanara

Things to do

  • Gym
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alpine Hotel Perren offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Perren
Hotel Perren Superior
Hotel Perren Superior Zermatt
Perren Hotel
Perren Superior
Perren Superior Zermatt
Hotel Perren Superior
Alpine Hotel Perren Hotel
Alpine Hotel Perren Zermatt
Alpine Hotel Perren Hotel Zermatt

Alpine Hotel Perren Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 428 reviews
Rating 8 - Good. 125 out of 428 reviews
Rating 6 - Okay. 17 out of 428 reviews
Rating 4 - Poor. 6 out of 428 reviews
Rating 2 - Terrible. 6 out of 428 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was immaculate, location, and room views were magical.
Stayed 1 night in Jul 2025

8/10 Good

Eduardo, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs air conditioning
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Peaceful Stay by the River in Zermatt

The staff were exceptionally friendly and helpful, and all spoke excellent English. The location is perfect—just a 7-minute walk from the train station and the Sunnegga funicular, with a bus stop for Matterhorn Paradise conveniently located right across the street. Our room was spotless and comfortable, with a lovely balcony to enjoy the views. Breakfast was tasty, and the coffee was excellent. In the evening, the soothing sound of the nearby river added an extra touch of coziness to our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy and lovely

I really loved this hotel. It was trendy, close to the train station, and had a delicious breakfast. The elevator on my side of the hotel was out when I was there, but the porter lugged my bags up for me. The room itself was small but the balcony with Mountain View and bathroom with soaker tub made up for the lack of space. My only wish was a shuttle ride to the train stop. The staff were very nice and welcoming!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Emmanouil A

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Amenities
This was great choice. the property is centrally located in the village. Great decor and wonder rooms
Entrance
Bonus room
Library
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfonso, Pickering

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and kind staff, excellent spa area and comfortable rooms!
Stayed 1 night in Jun 2025

6/10 Okay

Tadashi

Stayed 1 night in Jun 2025

4/10 Poor

WEIXIONG

Travelled with partner
Disliked: Amenities
Staff there wasnt as friendly. Not sure is it because we are asian. Requested for a higher floor for a better view way ahead but was given the lowest level instead. Breakfast food was not bad even though it was mainly the standard breakfast food. Was a 10 mins walk to the main station. If you require a drive from the hotel to train station need to pay for it as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lavinia Lowerre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 7 nights in Dec 2024

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Speechless...

What a great stay at the Hotel Perren! Comfortable beds, wonderful staff, and the view....what a great place to stay in Zermatt, we'll be back for sure!
View from Room 202 Balcony.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay there . We would stay there again
Stayed 6 nights in Mar 2025

10/10 Excellent

Lloyd, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great staying here, the staff surprised us with a birthday setup in our breakfast table 😊. Very friendly and welcoming staffs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay gere again and again. A great hotel with great people
Stayed 5 nights in Mar 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in a modest, rustic alps way. Great location, minutes from ski rental, lifts, train and Zermatt town center. Very clean and if you are lucky enough to have Matterhorn view with balcony (i did) you have one of the best views in all of Zermatt. Staff are very nice and helpful. On our 2 week tour of Alps, Paris and Venice (including our 4 nights at 5 star Hilton Stucky) this was our favorite destination, a large part due to this hotel! thank you Hotel Perren
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet
Stayed 1 night in Jan 2025

6/10 Okay

Kaitlin

Disliked: Cleanliness
Room very outdated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a single "twin" room; this was a perfect room for a single traveller. Room was reasonably priced and location was fantastic. Front desk staff was friendly and helpful. Will definitely look to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near train, skiing and ski rental. Very walkable and central with plenty of dining and shopping opportunities. On site ski storage, sauna and steam room were great. Staff was friendly and helpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service clean place

Customer service was amazing staff was amazing thank you
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Really good breakfast with some hot options. Bedding and pillow were pretty soft. Staff was amazing.
Stayed 2 nights in Dec 2024