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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Free daily continental breakfast
Interior
Bar (on property)
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪7 min walk‬
  • Place, Nemo Science Museum
    ‪8 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (Free Breakfast)

8.6 out of 10
Excellent
(86 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible (Free Breakfast)

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

View from room

Standard Room, 2 Single Beds (Free Breakfast)

9.0 out of 10
Wonderful
(84 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Canal View, Free Breakfast)

Standard Room, 1 Double Bed (Canal View, Free Breakfast) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (Canal View, Free Breakfast)

9.2 out of 10
Wonderful
(27 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Canal View, Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Canal View, Free Breakfast)

8.6 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Amsterdam - City Hall by IHG. During your stay, you're just a quick walk from Waterlooplein. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 12 minutes by foot from Rembrandt Square and a 5-minute drive from Dam Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall by IHG.

This 3-star Amsterdam hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sadagopan, Frisco

Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff were really nice , close to city centre
Stayed 3 nights in Feb 2026

8/10 Good

Gillian, Winscombe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room -staff very helpful . Within walking distance to all attractions . Breakfast was great with good variety .
Stayed 3 nights in Feb 2026

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean rooms
Stayed 1 night in Jan 2026

6/10 Okay

Katharine Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and staff a front desk and breakfast were pleasant and friendly. However, the heating/Aircon was set really low and kept reverting back to its settings whenever we left the room or at night which meant we were cold most of the time. The pillows were lumpy and not comfortable at all and the TV didn't work although both these were rectified once we asked.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Nice clean room
Stayed 2 nights in Jan 2026

8/10 Good

Luisar

Stayed 2 nights in Jan 2026

8/10 Good

destiny

Stayed 7 nights in Dec 2025

10/10 Excellent

Dmytro

Stayed 1 night in Jan 2026

10/10 Excellent

caron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and welcoming. The room had a dirty carpet, dripping shower, mould on the shower tiles, and broken toilet seat.
Stayed 3 nights in Jan 2026

10/10 Excellent

jacob, Harish

Stayed 1 night in Dec 2025

2/10 Terrible

lgor

Stayed 4 nights in Jan 2026

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Only thing I will mention is the room design/ standard of build. The window is obsructed by the curtains causing the curtain hooks to become detached or broken. In the bathroom the towel hooks are loose, one fell off. The toilet roll holder is loose and might fall off. The shower screen leaks at the bottom of the door.
Stayed 4 nights in Jan 2026

6/10 Okay

Palvinder

Stayed 2 nights in Jan 2026

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and time slot available for selection, very well organised. Okay bar and cold beer
Stayed 3 nights in Dec 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Room was tidy and service was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities
Staff friendly on arrival, room spacious enough, clean, modern & convenient location to train station & all attractions in Amsterdam centre
Stayed 4 nights in Dec 2025

10/10 Excellent

Julio

Stayed 1 night in Jan 2026

6/10 Okay

Muhammad Fahad

Travelled with family
Liked: Cleanliness, property conditions & facilities
While the hotel is conveniently located near the city center, the parking situation was disappointing. Rates are very high, and they seemingly offer only a handful of discounted spots. Additionally, the parking garage is over a six-minute walk from the hotel entrance, which is inconvenient with luggage.
Stayed 2 nights in Dec 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a couple of emails saying no hot food at breakfast but there was. The breakfast booking wasn't checked so not sure of the point. Room refresh was oddly very late a few days (near 5pm) but aside from this, excellent hotel, rooms usual HIX standard and location handy for everywhere.
Stayed 5 nights in Dec 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

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