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The Highlander

4.0 star property

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Point of interest
Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar
Egyptian cotton sheets, premium bedding, down duvets, minibar
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Place, Dam Square
    ‪4 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Place, Leidseplein
    ‪5 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Triple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Highlander

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 5-minute walk from Dam Square and 6 minutes on foot from Madame Tussauds
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at The Highlander. A complete renovation of The Highlander was completed in October 2019.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

Reviews

The Highlander Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 331 out of 519 reviews
Rating 8 - Good. 135 out of 519 reviews
Rating 6 - Okay. 35 out of 519 reviews
Rating 4 - Poor. 7 out of 519 reviews
Rating 2 - Terrible. 11 out of 519 reviews

Reviews

10/10 Excellent

Tina Minal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at if you are visiting Amsterdam for the first time and want to stay close by the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really any food options except for breakfast however several places within walking distance. Bed was super comfy!!, hotel was a solid choice to either walk to jordaan or the busy streets of red light district. Would definitely recommend and stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticks All The Boxes.

Great hotel. Super comfortable beds. Nice hot shower with good waterflow and lovely toiletries. Very clean throughout. Good location, just a 5 minute walk to almost everything! Breakfast offering plentiful and complimentary drinks 24 hours/day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location was perfect to explore the city. The bed was very comfortable and we had great service. Breakfast had lots of options and we had complementary drinks throughout our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep of dreams

Amazing, so so comfortable, rooms felt very thought about, the bed was like a cloud, 100% recommended staying here the location is perfect also for every area you would want to see for sights. Tram stop basically right outside with fantastic dining and local owned business and coffee shop
Stayed 2 nights in Jul 2025

10/10 Excellent

Friesen

Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel 10 minutes walk from the station. The staff were brilliant and we'd happily stay there again!
Stayed 6 nights in Jul 2025

10/10 Excellent

Lara, Beirut

Stayed 1 night in Jul 2025

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The location is ideal; perfect for exploring Amsterdam and convenient for taking short breaks throughout the day if you need to rest or refresh. The rooms were very clean, comfortable, and well-equipped. I especially appreciated the complimentary hot and cold beverages (tea, coffee, soda, etc.) available all day in the lobby—a really nice touch. I was pleasantly surprised by the great city view from my room. Although the weather was mild during my visit, it was great to have a well-functioning AC.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Stayed 2 nights in Jul 2025

10/10 Excellent

Niklas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, breakfast and room.
Stayed 1 night in Jul 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Harrison

Great place! Very quiet despite being in a busy location
Stayed 2 nights in Jun 2025

10/10 Excellent

Bhuvaneshwari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay.

The staff were very kind, the hotel was in a good location close to many tourist attractions. The breakfast was nice too. Everything was great except the fact that our tv didn’t work at all. It was quite late at night and we had only a one day’s stay so we didn’t mind and not complain about it.
Stayed 1 night in Jun 2025

8/10 Good

Stephen, Swindon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Highlander is in a great position it is near to the city centre, trams and central station. The canals are close but the good nightlife is a little more of a walk in either direction. We were on the Blue level on the third floor which suited our needs and there is a lift if required. The beds are soft although comfortable but the pillows are poor quality! The breakfast was adequate but the coffee was awful unfortunately. On the whole this is a good Hotel trying its best and I would recommend maybe only for 1 or 2 nights.
Stayed 3 nights in Jun 2025

6/10 Okay

Emma

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

8/10 Good

Jean A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great size, quiet room

Good location with a great size room. Friendly staff, good value breakfast. Bed was comfy and the room was quiet. Room hadn’t been checked properly as there was an empty deodorant can by the seating. Some issues with the in-room tablet and TV kept switching off at random times. Nice to have bottles of water in the fridge and good quality toiletries.
Stayed 2 nights in Jun 2025

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very hesitant to stay in a 3 star hotel, but this is one of the BEST hotels I’ve been to, and it’s because of their staff, they go above and beyond to make sure you have all that you need and are super accommodating. Hotel is simplistic but everything works, breakfast is good, super centric to everything and literally 10 minutes walk from the train station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Room was cozy and the bed was super comfortable.
Stayed 3 nights in May 2025