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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Fountain
Free daily continental breakfast
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room

8.2 out of 10
Very good
(105 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(184 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Downtown Inn and Suites

Motel with free breakfast, 6-minute walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a front desk safe are on-site.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1169 reviews
Rating 8 - Good. 411 out of 1169 reviews
Rating 6 - Okay. 180 out of 1169 reviews
Rating 4 - Poor. 65 out of 1169 reviews
Rating 2 - Terrible. 32 out of 1169 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Staff & service
Cheap. Nice people
Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto

Stayed 2 nights in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location… you can walk everywhere you want to go. Hotel is older but the rooms are nice. Everything was very clean and the bed was very comfortable.
Stayed 2 nights in Jul 2025

4/10 Poor

Luke

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like cigarette smoke, noise from road and other guests partying way into the dawn was ridiculous. Should be an $89 hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Basic Accommodations

The location is the draw here. It is right downtown and completely walkable. The property is very dated. Rooms are decent size. Only blackout curtains so you cant get any light in the room unless you want everyone walking by to look in. Breakfast was waffles juice cereal yogurt and bagels. Coffee was not good. We had to park off property because the lot was completely full. We only stay here for the location.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always helpful. The location is perfect!
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown

Older hotel but it is clean and convenient to downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here, its our place of choice when visiting Ashville. Staff is friendly and everything is within walking distance.
Stayed 3 nights in Jul 2025

8/10 Good

Marie, WOODHAVEN

Travelled with family
Very good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asheville gem

I love this place for the location. Walkable to everything, breakfast included, big refrigerator in the room, and comfortable. What more do you need?
Stayed 2 nights in Jul 2025

4/10 Poor

Lisa

Travelled with partner
Disliked: Staff & service, amenities
The hotel is dated and passably clean but not remotely nice. Very surprised to see (with no prior warning) that the hotel refuses to host patrons from many of the surrounding counties and areas, and while I was able to provide a New York address, our family had been traveling for a single night from an area that would have otherwise been declined. Refusing to host guests who live 1+ hour away and who might want to come in for a single night of concerts or brewery tours and not drive late is an absurd policy. I also heard they decline guests with no car, which is often my travel scenario when I visit a walkable city. Low review to flag this oversight in listing information and very restrictive policies that could leave someone stranded. Additionally, we heard loud motorcycle racing around 2am and someone with sustained yelling on the street at 6am, plus housekeepers blasting music around 9am, it wasn’t a restful night's sleep and the rooms are not at all insulated from the loud city around them. At $175/night, this was a poor stay. Location was great and very walkable, so the drawbacks may outweigh the benefits but it’s worth seriously considering them.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

6/10 Okay

Marsha

It was a convenient walk to downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Overall, was very comfortable, good breakfast, etc. Never used the pool but looked very nice!
Stayed 5 nights in Jul 2025

6/10 Okay

Irmik

Disliked: Cleanliness, amenities
Stayed 5 nights in Jul 2025

6/10 Okay

wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast lackin fruits Otherwise ok
Stayed 4 nights in Jul 2025

6/10 Okay

PATRICIA

Disliked: Amenities
Staff were super sweet; rooms, elevator, breakfast, location all mid.
Stayed 1 night in Jul 2025

6/10 Okay

Bhupesh, Toledo

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated but clean/comfortable

Good hotel option for a night's stay. The room has older furniture and decoration but it was clean and the bed was comfortable. My only complaint is I forgot my favorite pillow and they couldn't find it- mind boggling as where did it go/what did they do with it??
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jun 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, all able to much of downtown.

Pool only stayed open until 8, not ideal. It was walkable to downtown which was a plus. Slightly hard to park.
Stayed 1 night in Jun 2025