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Holiday Inn Express Augusta Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Welcome to Holiday Inn Express, featuring a striking entrance with columns and a glass facade.
Two single beds with white linens and brown headboards, a flat-screen TV, and a desk with a lamp.
Experience the comfort of this hotel, featuring a pool and lounge area.
Check-in at the Express reception area, where friendly staff are available to assist with your stay.
Indulge in a variety of dishes at our self-service buffet, featuring stations offering cheese omelets and sandwiches.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
444 Broad St, Augusta, GA, 30901
  • Augusta Riverwalk
    ‪5 min walk‬
  • Miller Theater
    ‪9 min walk‬
  • Augusta Convention Center
    ‪17 min walk‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, pillow-top beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(39 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel in Augusta with free breakfast and free local area shuttle
An outdoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Augusta Museum of History. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Augusta Museum of History and 4 minutes on foot from Marion Hatcher Center
  • Free local-area shuttle service
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

LANDON

Stayed 1 night in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Probably stay somewhere else if you can

Received the wrong room type. Manager was unhelpful. Telephone in room didn’t work, and shower was missing a knob.
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott, Wixom

Stayed 1 night in Apr 2025

10/10 Excellent

Marko

Stayed 2 nights in Apr 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice and clean hotel. Great breakfast. Close to rivewalk
Stayed 2 nights in Apr 2025

10/10 Excellent

ANDREA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tim

Hotel was nice just the other areas outside of the hotel were nice
Stayed 1 night in Mar 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Erica

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

WILLIAM

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the overall visit and stay...staff was extremely polite and kind and professional....I would choose to stay there again anytime I am in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Octavio

Stayed 1 night in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the area. The storage area in my room was not locked but wasn’t an issue. I only had one issue and that was a small fly that was very tiny. It got into my pizza so I had to throw it away. Overall, it was a good place to stay. Would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

GREG

Stayed 1 night in Feb 2025

8/10 Good

LYDIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Personal at the Hotel was excellent.
Stayed 1 night in Feb 2025

2/10 Terrible

Madison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good upgrade to the rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Todd

Disliked: Cleanliness, room comfort

We left a day early

Thin walls, noise from neighboring rooms and floors were disruptive. Floors in room and hallways were dirty. In a rough part of downtown. But staff was nice. So we left a day early and moved to the Marriott, which was well worth the higher price.
Stayed 2 nights in Feb 2025

6/10 Okay

Bianca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked King room thru Expedia. Hotel denied and gave us Queen room. Additionally, exhaust fan DID NOT WORK in bathroom, tub took more than 30 minutes to drain after showers.
Stayed 2 nights in Feb 2025