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Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Exterior
Free daily continental breakfast
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Flat-screen TV, video game console, pay films

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1831 Austinburg Rd, Austinburg, OH, 44010
  • Place, Austinburg Township Park
    ‪2 min drive‬
  • Place, Maple Ridge Golf Course
    ‪3 min drive‬
  • Place, Geneva State Park
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications Accessible)

Room, 2 Double Beds, Accessible (Communications Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Communications Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Hotel in Austinburg with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a sauna are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers 77 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Austinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG. During your stay, you'll be within walking distance of Maple Ridge Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Austinburg Township Park and a few minutes from Maple Ridge Golf Course
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG. Free self parking is available.

This Austinburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to December 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 3 February to 13 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Ashtabula-Geneva
Hotel Holiday Inn Express Hotel & Suites Ashtabula-Geneva
Holiday Inn Express Hotel & Suites Ashtabula-Geneva Ashtabula
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel
Holiday Inn Express
Express Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva by IHG
Holiday Inn Express Hotel Suites Ashtabula Geneva an IHG Hotel
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Hotel

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 770 reviews
Rating 8 - Good. 223 out of 770 reviews
Rating 6 - Okay. 72 out of 770 reviews
Rating 4 - Poor. 34 out of 770 reviews
Rating 2 - Terrible. 23 out of 770 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

KAREN

Liked: Staff & service
Disliked: Room comfort

Mediocre

The staff were pleasant and helpful and breakfast was above average. However, the mattresses were extremely soft and uncomfortable. The tub drain was very slow as well, so the shower became a wading pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Angeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 2 nights in Jul 2025

4/10 Poor

James

Travelled with family
Disliked: Room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Zhiqiang, new berlin

Disliked: Staff & service, property conditions & facilities
Very unfortunate bed.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Close to the highway but away from the noise. Door needs adjusted on room 305. It rubs, so I had to lean on the door to get in.
Stayed 1 night in Aug 2025

6/10 Okay

Donisa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Air condition was not working properly and the toilet had to be flushed 2-3 times for anything to go down. Bed was very comfy and breakfast was pretty good .
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was good, no one at desk in morning to help with questions
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access easy check in overall very good
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Ricardo

Travelled with family
Liked: Amenities
This property needs minor repair. Otherwise, the room was good. Little expensive for the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zach at the front desk was super helpful with our family and got us everything we needed in a friendly and professional manner. Nikki (sp?) was friendly and helpful this morning as we were leaving. If we are anywhere close by on our return trip, we will definitely stop back to stay because of the staff. Thanks again!
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pleased with this overnight stay. Everything was perfect. And breakfast was exceptional compared to other places we have stayed. All of the staff very friendly and helpful except for the employee that checked us in about 10:30 pm.
Stayed 1 night in Aug 2025

8/10 Good

Rachel

Stayed 2 nights in Aug 2025

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities
Door was broke with one screw holding in place staff were not accommodating and difficult to reach out too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay. Breakfast was yummy.
Stayed 1 night in Aug 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the area had no dining locations and a closer pharmacy of some jung.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Everything was great, except 1st night, not enough parking spots, had to park in grass, non parking area
Stayed 2 nights in Aug 2025

10/10 Excellent

Rea

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and, for the most part, clean. Someone left a candy wrapper on the floor and the bed looked sloppily made. But, it was clean and so was the bathroom. The breakfast was excellent- real, crispy bacon, omelettes, delicious coffee. Great stay. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Eutikey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I finally found a place that is comfortable and safe for a solo traveling! I love it and all it has to offer.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE TO STAY!!

MISSY CHECKED US IN WITH PROFESSIONALISM. SHE WAS KIND, FRIENDLY AND GREAT SMILE. SHE TOOK CARE OF MY NEEDS FOR THE ROOM BEING AN ARMY DISABLE VETERAN. BREAKFAST WAS VERY GOOD AND THE WORKERS WERE FREINDLY. THNAK YOU!!
Stayed 1 night in Aug 2025

10/10 Excellent

marylu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Liked: Room comfort
Disliked: Cleanliness, staff & service

Smoke

Non-smoking room smelled of smoke. Hotel fully booked so manager offered to spray room deoderant. This is not a real solution. Hotel needs better cleaning.
Stayed 1 night in Jun 2025