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Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Flat-screen TV, video game console, pay films
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1831 Austinburg Rd, Austinburg, OH, 44010
  • Place, Austinburg Township Park
    ‪3 min drive‬
  • Place, Lakehouse Inn & Winery
    ‪21 min drive‬
  • Place, Geneva State Park
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications Accessible)

Room, 2 Double Beds, Accessible (Communications Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Communications Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Hotel in Austinburg with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a sauna are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers 77 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Austinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG. During your stay, you'll be within walking distance of Maple Ridge Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Austinburg Township Park and a few minutes from Maple Ridge Golf Course
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG. Free self parking is available.

This Austinburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 February to 13 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Ashtabula-Geneva
Hotel Holiday Inn Express Hotel & Suites Ashtabula-Geneva
Holiday Inn Express Hotel & Suites Ashtabula-Geneva Ashtabula
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel
Holiday Inn Express
Express Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva by IHG
Holiday Inn Express Hotel Suites Ashtabula Geneva an IHG Hotel
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Hotel

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 763 reviews
Rating 8 - Good. 221 out of 763 reviews
Rating 6 - Okay. 70 out of 763 reviews
Rating 4 - Poor. 34 out of 763 reviews
Rating 2 - Terrible. 23 out of 763 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Stayed 1 night in Aug 2025

6/10 Okay

Kristanna

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

My Experience

The stay was okay. The beds were comfortable but the one staff was rude when we asked for clean towels. No one took our dirty towels. I didn’t see any housekeeper the whole stay. Other than that, the stay was okay.
Stayed 3 nights in Jun 2025

8/10 Good

Joanne

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Desk staff was not efficient, nor caring. Very disorganized, seemed unfamiliar with computer system.
Stayed 1 night in Jul 2025

6/10 Okay

Brady, Martinsburg

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Amenities, property conditions & facilities
The staff was very friendly and eager to please whatever we requested. Would definitely return and recommend this hotel to family and friends. Just loved our suite and the price was very reasonable. We had a great girls weekend. 👍
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. If I am ever in the area, I would stay there again!
Stayed 1 night in Jul 2025

8/10 Good

Carmen

Travelled with family
This was a nice hotel but as soon as you walk in the police reeked of marijuana. It gave you the feeling that it wasn’t very clean. Our room was on the first floor. It was very damp. The air conditioner was marginal.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location right off the interstate which made it easy to find and leave to get on the road quickly
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Checked in at 3:10 pm quick and easy check out. Room was nice and clean bed was super comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

8/10 Good

Mahmoud

Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was top tier. Thank you!
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

We stayed as a midway stop in a longer trip, hotel is a little dated, mostly showed in the pool area, but overall would stay again. Comfortable, cool, large shower, all hit the spot after a long, hot 4th weekend.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth, Pittsburgh

Liked: Cleanliness, amenities, property conditions & facilities
This is a convenient location on I-90. The breakfast buffet is always a treat with hot items and the delicious cinnamon rolls!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t expect anything better
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

max

Stayed 1 night in Jun 2025

6/10 Okay

Frederick

Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Emerson, Brampton

Stayed 2 nights in Jun 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Jesscia

Travelled with family and small children
Liked: Cleanliness, amenities
They staff was great. Breakfast was good. The property could use a little updating but other than that it's an excellent choice. If you have time drive the 8 mins GOTL to see lake Erie.
Stayed 1 night in Jun 2025