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Résidence Eugénie

4.0 star property

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Photo gallery for Résidence Eugénie

Outdoor pool, pool loungers
Beach
Lobby sitting area
View from room
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

View in a map
54-56 Rue de Madrid, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Thalmar
    ‪3 min walk‬
  • Place, Marbella Beach
    ‪5 min walk‬
  • Place, Cote des Basques
    ‪9 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪7 min drive‬

Room options

View all photos for Studio, 4 people

Flat-screen TV

Studio, 4 people

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio (Sea Side)

Studio (Sea Side) | View from room

Studio (Sea Side)

  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment for 5 persons

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 5 persons

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment for 6 persons

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 6 persons

  • 36 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (4 persons)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (4 persons)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (4 persons, Sea Side)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (4 persons, Sea Side)

  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (6 persons)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (6 persons)

  • 35 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (6 persons, Sea Side)

Apartment, 2 Bedrooms (6 persons, Sea Side) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (6 persons, Sea Side)

  • Partial ocean view
  • 35 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio for 2 persons

Terrace/patio

Studio for 2 persons

  • 22 sq m
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment for 6 persons, Sea Side

View from room

One Bedroom Apartment for 6 persons, Sea Side

  • Partial ocean view
  • 36 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment for 5 persons, Sea Side

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 5 persons, Sea Side

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Résidence Eugénie

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a playground. Housekeeping is available on request.
Résidence Eugénie offers 89 accommodations with coffee/tea makers and blackout curtains. Rooms open to furnished balconies or patios. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Biarritz hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Résidence Eugénie, you're just a quick walk from Bay of Biscay. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • On-site recreation includes an outdoor tennis court, mini golf and tennis lessons
  • Just a 4-minute walk from Thalmar and 6 minutes on foot from Marbella Beach
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Résidence Eugénie offers its guests a kids' pool, an outdoor tennis court, and an outdoor pool. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Résidence Eugénie. Limited free parking is available on a first-come, first-served basis.

This 4-star Biarritz hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 10 AM for a fee: EUR 11 for adults and EUR 6 for children

Things to do

  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis lessons

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 3 November and 19 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night (maximum EUR 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Pet fee: EUR 9 per pet, per night (maximum EUR150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily until 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Résidence Eugénie.
  • Free in-room WiFi has a 3-device limit.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Maeva Residence Eugenie Hotel Biarritz
Résidence Eugénie Biarritz
Résidence Eugénie Residence
Résidence Eugénie Residence Biarritz
Résidence Eugénie House Biarritz
Résidence Eugénie House
Résidence Eugénie Biarritz
Résidence Eugénie

Résidence Eugénie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 367 reviews
Rating 8 - Good. 165 out of 367 reviews
Rating 6 - Okay. 83 out of 367 reviews
Rating 4 - Poor. 20 out of 367 reviews
Rating 2 - Terrible. 5 out of 367 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
Excellent value, central, great access to centre
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Romano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accessible to public transport, close to beach, nearby grocery store and restaurant's, cleiendly and helpful specially Marieaned and staff were fr
Stayed 5 nights in May 2025
Verified

8/10 Good

Hilary

The location was good, right next to the sea so brilliant views. The apartments were dated but fine for a short stay
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Sian

Liked: Cleanliness, communication

Good 6/10

Pleasant and clean stay but very basic - definitely not a 4 star- booked a studio and had bunk beds unless I wanted to make up the sofa bed Also expected to take rubbish to front of property upon check out and strip and bag bed sheets and towel's upon checkout 3 star at best
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities
Vue sur l'océan très agréable. Studio bien équipé avec une grande terrasse pour profiter de la vue.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Appartement nickel, accueil chaleureux, situation agréable, rien à redire !
Stayed 7 nights in Jan 2026
Verified

8/10 Good

SOPHIE

Liked: Amenities, communication
Très bon accueil
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Olivier

Liked: Cleanliness, communication
Dommage que l'appartement sentait l'humidité sinon prestation OK.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Nuria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ubicación y vistas
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, room comfort, communication
Séjour parfait. Accueil avec le sourire rapide et très professionnel. Merci
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Frédéric

Liked: Communication
Disliked: Room comfort
Literie déplorable, pas de savonnette, propreté de l’extracteur douteuse pour un 4 etoile
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Karim

Liked: Cleanliness, communication
Nos ha gustado, muy recomendable.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

gisele

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hébergement très chouette avec une belle vue sur mer. De plus, il y’a un court de tennis et la piscine. Le seul bémol serait les couleurs un peu vieux .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Katya

Liked: Cleanliness, room comfort, communication
Accueil chaleureux, communication impeccable Chasse aux œufs pour Pâques organisée pour tous les petits, incroyable!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, room comfort, communication
Lieu très agréable. Personnel sympathique et accueillant. Emplacement top. Vue sur l'océan depuis certains logements. Parfait
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Yolanda

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
Los puntos que debes tomar en cuenta para hospedarte aquí: tienen horario de recepción -después ya no hay nadie quien te atienda-, el huésped debe limpiar la habitación y tirar la basura que tuvo, no hay jabón ni shampoo. Nuestra experiencia fue buena, pero no estaba limpio el baño, al Huésped pasado se le olvidó llevar sus cabelos de la regadera.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, communication
Très bien situé Seul bémol . La literie serait à améliorer
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Claudie

Liked: Cleanliness, communication

Bon séjour

Très bon séjour dans cette résidence. Mis à part le canapé lit inconfortable signalé, tout est à disposition pour passer des vacances dans de bonnes conditions
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, amenities, communication
Ideal para un fin de semana en Biarritz. Se te animas llegas al centro a pie.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

lenaig

Liked: Cleanliness, property conditions & facilities, communication
Très bien sauf si votre studio donne sur la route on entend la circulation mais assez peu
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Communication

Biarritz en février

Nous sommes allées en Février 2024 du coup il y avait la plupart des services fermés à cause de la météo, même la ville était un peu déserte. Recommandation il faut aller après mai jusqu'à septembre. Sinon le staff de l'hôtel est excellent.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, room comfort, communication
Problème au niveau de la porte d'entrée de l'appartement qui nous avait été attribué mais la personne de l'accueil nous a relogé sans problème et nous avons passé un excellent séjour. A signaler tout de même : Etat moyen de certaines huisseries mais rien de grave.
Stayed 9 nights in Jan 2024
Verified

4/10 Poor

philippe

Liked: Cleanliness
Disliked: Room comfort

Pas terrible pour un 3 ou 4 étoiles

Juste bien, je connais dans le même groupe des résidences plus agréables où lorsque l'on réserve un studio 1 chambre on ne se retrouve pas avec 2 lits cabines et 1 canapé lit seulement mais 1 vrai lit 2 personnes ! Que dire du confort de la literie du canapé.... Horrible et grinçant, le frigo gémissant la nuit à côté de vous. Pas le luminaires allumés dans le parc alors que la nuit tombe à 17h30 et que les allées mènent aux appartements, obligé d'utiliser la lampe du téléphone ??? Le personnel qui ne s'étonne pas du disfonctionnement du micro-ondes (on ne sait pas le faire fonctionner..lol) et le fait de trouver un bol non lavé rangé du locataire précédent à l'arrivée, bof...bref nous avons écourté de 3 nuits tellement le studio 4 personnes etait glauque sans vue sauf sur les voisins d'en face! Bref je préfère Anglet ou Socoa.
Stayed 6 nights in Dec 2023
Verified

8/10 Good

Sylvie

Liked: Cleanliness, room comfort, communication
Notre court séjour dans la résidence s'est très bien passé, l'appartement correspondait très bien à la description et à nos besoins.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Nina

Liked: Cleanliness, room comfort, communication

Encore un bon séjour!

Je suis retournée dans cette résidence que j’ai connu l’année dernière et que j’avais particulièrement apprécié. La résidence est calme, bien située et bien entretenue. Les chiens sont acceptés pour un tarif très raisonnable (45€ pour 1 semaine) et la plage de Marbella est à 5 min à pieds. Je reviendrai !
Stayed 7 nights in Jul 2023