6/10 Okay
Amy
Travelled with family
28 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
~GOOD & BAD~ The good: Debby was the best hotel desk clerk we have ever encountered. Super friendly and informative. A+ for her. Rooms are clean and spacious w/ some updates, great BSU-themed breakfast room and very good food options and seating for guests. Easy to find just off I-84, and short 5 min drive to downtown and BSU.
The bad: older super bouncy spring mattresses. Small parking spaces which are even more challenging when commercial vehicles illegally park along the curb--makes it very hard to enter/leave a parking space. Freeway traffic is super noisy, even with the hotel-provided earplugs. People living in their cars at the nearby truckstop, and intermittent strong marijuana odor in the hallways that seeped into our room. On our 2nd night, the rude guests above us sounded like a herd of rhinos banging around until 1130 at night. Hubby called the front desk at 10pm to complain to the desk clerk ("J"). J said he would send a worker up to the room to warn the other guests to quiet down. Hubby called J again at 1030 as the rhino party above us was still going strong. J says he will send somebody up again. Hubby went down to the desk after 11pm because the rhino party persisted. J said the other guests were warned twice; if it was still a problem we could move rooms. Umm-- WHY should we have to move rooms at 11pm after we were already in bed? We arent violating hotel rules and being disrespectful to other guests--send them packing! We will not stay here again.
Amy
Stayed 2 nights in Jun 2025
