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DoubleTree by Hilton London Elstree

3.5 star property

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Photo gallery for DoubleTree by Hilton London Elstree

Exterior
Ballroom
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Barnet Bypass, Borehamwood, England, WD6 5PU
  • Place, Dinosaur Safari Adventure Golf
    ‪3 min walk‬
  • Place, Elstree Film Studios
    ‪18 min walk‬
  • Place, BBC Elstree Centre
    ‪2 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness) | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Fitness)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Queen Room

1 bedroom, in-room safe, desk, iron/ironing board

Queen Room

  • Sleeps 2

View all photos for King Room

1 bedroom, in-room safe, desk, iron/ironing board

King Room

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Accessible Queen Room

1 bedroom, in-room safe, desk, iron/ironing board

Accessible Queen Room

  • Sleeps 2

Queen Room With Fitness Facility

  • Sleeps 2

Junior King Suite

  • Sleeps 3

View all photos for Room With Two Double Beds

1 bedroom, in-room safe, desk, iron/ironing board

Room With Two Double Beds

  • Sleeps 4

View all photos for Queen Room with Sofa Bed

1 bedroom, in-room safe, desk, iron/ironing board

Queen Room with Sofa Bed

  • Sleeps 3

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About this property

DoubleTree by Hilton London Elstree

Suburban hotel with health club and 24-hour business centre
This hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
DoubleTree by Hilton London Elstree offers 135 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Borehamwood hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Elstree. During your stay, you'll be within walking distance of Elstree Film Studios. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Elstree Film Studios and 14 minutes from Warner Bros. Studio Tour London
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 8191 square feet (761 square metres) and includes a conference centre. A health club, multilingual staff, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton London Elstree. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Borehamwood hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:00 AM and at the weekend from 7:00 AM to 11 AM.
Chaplins Restaurant & Bar – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 10 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chaplins Restaurant & Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre (8,191 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10 to 15.00 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London-Elstree
Holiday Inn London-Elstree M25
Holiday Inn London-Elstree M25 Jct.23
Holiday Inn London-Elstree M25 Jct.23 Borehamwood
Holiday Inn London-Elstree M25 Jct.23 Hotel
Holiday Inn London-Elstree M25 Jct.23 Hotel Borehamwood
London-Elstree Holiday Inn
London-Elstree M25 Jct.23
M25 Jct.23
Holiday Inn London Elstree M25 Jct.23
DoubleTree by Hilton London Elstree Hotel
DoubleTree by Hilton London Elstree Borehamwood
DoubleTree by Hilton London Elstree Hotel Borehamwood

Reviews

DoubleTree by Hilton London Elstree Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 265 out of 762 reviews
Rating 8 - Good. 254 out of 762 reviews
Rating 6 - Okay. 117 out of 762 reviews
Rating 4 - Poor. 79 out of 762 reviews
Rating 2 - Terrible. 47 out of 762 reviews

Reviews

2/10 Terrible

Ryan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Room comfort

Dreadful nights sleep

This has to be the worst nights sleep ever as it was hot and the AC does not work and we have to rely on a fan in the room. The top floor where we were was simply awful
Stayed 1 night in Jul 2025

10/10 Excellent

Sonia, Chesterfield

Stayed 1 night in Jun 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Air con not working, heat unbearable

Air con was not working in the room. Heat was unbearable despite fans being provided. Didn’t get any sleep. Was told air con does not work in any room. Can’t image what it would be like during any sort of heatwave.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Even though there is air con units in the rooms, they don’t work. It was so hot. And open the window and it’s like being on the hard shoulder of the motorway
Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Property needs some major maintenance
Stayed 2 nights in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Air conditioning not working, wifi so poor could not work on my lap top. Staff friendly and food ok
Stayed 1 night in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Nathan

Stayed 2 nights in May 2025

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Play off final

Best hotel I have stayed in for a long while. Customer service was 10/10 Food Wes excellent, Dinner and Break fast The Best Nachos I have ever had Good value for money . Good location For Wembley Stadium.
Stayed 1 night in May 2025

6/10 Okay

Gemma

Stayed 1 night in May 2025

10/10 Excellent

Martina

Stayed 2 nights in Apr 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Stayed 1 night in Apr 2025

10/10 Excellent

Buddy-Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

I found the hotel to have a very new looking and modern decor. The room was very comfortable. My dinner was tasty and enjoyable. The morning coffee was nice however, the cooked items were over cooked- some were burnt infact. Saddly the hash browns were burnt and inedible... a real shame. The pastrys and fruits were fine and typical for this type of hotel chain. Over all, yes I will stay again and recommend this hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

prasanth

Stayed 2 nights in Apr 2025

4/10 Poor

Claire

Business traveller

Poor

No EV charging despite advertisement. No handwash in room. No air conditioning. Very unexpected for this hotel brand and £150 a night
Stayed 1 night in Apr 2025

10/10 Excellent

daniel

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort

Can do better!

Took ages to check in. Aircon not working.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at the property at 1300. The receptionist said she would check to see if my room was ready. It was not. However if I paid an additional £20 it would be ready. Not a great start. We sat in the bar waiting and no one came to tell us when it was ready. Then the room was like a sauna. Opened the windows and turned the radiator off but it was still really hot. Raised this with reception and they said that the air con was switched off across the whole hotel. We could have a fan! Awful stay with really unhelpful staff. I would have rated the staff and service as one star but when we eventually checked in the gentleman was very helpful and attentive.
Stayed 1 night in Mar 2025

8/10 Good

Bernard

Stayed 2 nights in Feb 2025

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly staff when I stay. Lovely breakfasts and a good nights kip.
Stayed 1 night in Mar 2025