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Candlewood Suites Buffalo - Amherst by IHG

2.5 star property

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Photo gallery for Candlewood Suites Buffalo - Amherst by IHG

Exterior
Pillow-top beds, desk, laptop workspace, iron/ironing board
Exterior
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
20 Flint Road, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪11 min walk‬
  • Place, University At Buffalo Center for the Arts
    ‪19 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(23 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Buffalo - Amherst by IHG

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Buffalo - Amherst by IHG offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Buffalo - Amherst by IHG. During your stay, you'll be within walking distance of University At Buffalo - North Campus. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from University At Buffalo - North Campus and 10 minutes from Walden Galleria Mall
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Buffalo - Amherst by IHG. Free self parking is available.

This Buffalo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Buffalo - Amherst by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Candlewood Suites Buffalo - Amherst by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 959 reviews
Rating 8 - Good. 293 out of 959 reviews
Rating 6 - Okay. 73 out of 959 reviews
Rating 4 - Poor. 43 out of 959 reviews
Rating 2 - Terrible. 36 out of 959 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Justyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot I’ll be back is solid
Stayed 1 night in Oct 2025

8/10 Good

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Shay

Stayed 3 nights in Oct 2025

2/10 Terrible

Jalen

Horrible experience
Stayed 1 night in Sep 2025

8/10 Good

Phyllis

Travelled with family and small children
Disliked: Amenities
No comment
Stayed 7 nights in Sep 2025

8/10 Good

Kristine

Travelled with family
Liked: Staff & service, room comfort
The smell of cleaner was overwhelming and rough on someone that is allergic
Stayed 1 night in Sep 2025

6/10 Okay

Darlynn

Stayed 1 night in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Joseph

Travelled with family
Disliked: Staff & service, property conditions & facilities
Room had used towels hanging on back of bathroom door when we first checked in. Also had to ask for more towels since there were not enough. Out of hand soap…hand to ask twice before it got refilled. Lastly, had to leave the window open for a bad smell in the room
Stayed 3 nights in Oct 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was exceptionally friendly. the check in person gave her name in case we needed anything. i am so sorry i can’t remember her name . she was so kind. i loved the mini kitchen and the nice heavy wooden doors inside . really nice place- pet friendly. would stay again
Stayed 1 night in Oct 2025

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

krista

Stayed 1 night in Sep 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a suite with a kitchen.
Stayed 2 nights in Sep 2025

4/10 Poor

Anne Marie

Our hallway reeked of pot. This was supposed to be a non-smoking floor.
Stayed 1 night in Sep 2025

4/10 Poor

Gabrielle

Liked: Staff & service
Disliked: Cleanliness
There were handprints on the headboard, people’s stuff in the drawers, like burnt hair on the bathroom floor, and there was something on the pillows
Stayed 2 nights in Sep 2025

2/10 Terrible

Harshil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the vessels were dirty and the floor and carpet were not clean and sticky. Also both were very old and the AC smelled.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sarah

Stayed 1 night in Sep 2025

8/10 Good

Uwe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked an accessable room. Consisted of one handle bar installed outside the tub on the opposite side of where the showerhead is. No other supports. Not the best well thought-out arrangement.
Stayed 1 night in Sep 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Love the quality and the quietness I felt safe in my room love free washing and drying my clothes I had one incident and think if they had cameras in certain areas would fixed the problem with clothing going missing and I really didn’t know you would have to clean your room yourself because of short staff my dishwasher leaks while on and stink was not working properly but I would stay again for sure
Stayed 8 nights in Sep 2025

10/10 Excellent

Norma

Stayed 3 nights in Sep 2025

10/10 Excellent

Ando, Arlington

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Todd

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025