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POUSADA DE CHARME VILA NATAL

5.0 star property
VIP Access

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Free daily buffet breakfast
Suite Master India com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Restaurant
42-inch LED TV with digital channels, TV, Netflix
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua Serafim Capela, 400 - Vila Natal, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪5 min drive‬
  • Place, Elephant Hill Viewpoint
    ‪5 min drive‬
  • Place, Baden Baden Brewery
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

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Suite Executiva com Vista Montanha

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  • Mountain view
  • Sleeps 2
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View all photos for Executive Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Suite Master Africa | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Master Africa

  • 75 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Suite Londres com Hidromassagem

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  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master India com Lareira

Suite Master India com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Master India com Lareira

  • 76 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Suite Master Veneza | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Master Veneza

  • 75 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

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Quarto Duplo Economico no Terreo | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Quarto Duplo Economico no Terreo

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Good
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  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
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Suite Master Japao com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Master Japao com Lareira

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master Paris com lareira

Suite Master Paris com lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Master Paris com lareira

  • 58 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

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About this property

POUSADA DE CHARME VILA NATAL

Beaux Arts pousada with free breakfast and free valet parking
This smoke-free pousada features a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a business centre, conference space and concierge services are on-site.
POUSADA DE CHARME VILA NATAL offers 17 accommodations with complimentary bottles of water and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LED televisions come with premium digital channels, first-run films and Netflix.

Bathrooms include complimentary toiletries and hairdryers. This Campos do Jordão pousada provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at POUSADA DE CHARME VILA NATAL, you'll be within walking distance of Vale Encantado. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals and bicycles to rent
  • Just a 4-minute drive from Araucaria Chocolate Factory and 5 minutes from Xylography Museum
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this pousada measures 1000 square feet (93 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the boutique POUSADA DE CHARME VILA NATAL. The pousada can provide concierge services and wedding services. Self parking and valet parking are free. A complete renovation of POUSADA DE CHARME VILA NATAL was completed in December 2022.

This 5-star Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 11:30 AM. The pousada hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Horseback riding/rentals
  • Shopping
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Fireplace in lobby
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pousada Design Charme Vila Natal
Pousada Design Charme Vila Natal Campos do Jordao
Pousada Design Charme Vila Natal Pousada
Pousada Design Charme Vila Natal Pousada Campos do Jordao
Pousada Design Charme
Design Charme Vila Natal
Pousada Design de Charme Vila Natal
Luxo em Hospitalidade Pousada Campos do Jordao
Luxo em Hospitalidade Campos do Jordao
Luxo em Hospitalidade
sign Charme Vila Natal
Pousada Charme Vila Natal Campos do Jordao
Campos do Jordao Pousada de Charme Vila Natal Pousada (Brazil)
Pousada de Charme Vila Natal Campos do Jordao
Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal
Pousada Design de Charme Vila Natal
Charme Vila Natal
Pousada Design Charme Vila Natal
Pousada Charme Vila Natal
O Luxo em Hospitalidade Pousada
Brazil De Charme Vila Natal

POUSADA DE CHARME VILA NATAL Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 125 reviews
Rating 8 - Good. 31 out of 125 reviews
Rating 6 - Okay. 13 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Alexandre Pereira, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet acess was very bad in my room

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Marcio R

Stayed 3 nights in Jul 2025

10/10 Excellent

Luis Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Graciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado para quem realmente quer ter uma experiência próxima da principais pirâmides e estar em um hotel resort de nível !
Stayed 1 night in Jun 2025

10/10 Excellent

Isabela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência em Campos do Jordão

Tivemos uma experiência incrível. Fomos muito bem recepcionados. Inclusive, muito obrigada pelo atendimento, Marcelo e Diana. Vocês são muito gentis e educados. O café da manhã é ótimo. O lugar é aconchegante, a cama e os edredons são super confortáveis. O chuveiro é muito bom e a água esquenta bastante (nos ajudou muito nesse frio hahaha). Amamos a experiência e voltaríamos mais vezes.
Stayed 3 nights in Jul 2025

8/10 Good

Iara Nely

Liked: Cleanliness, staff & service, property conditions & facilities
Charmosa
Stayed 1 night in Jul 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom. Voltaria!

Pousada incrível, Café da manhã muito bom, com várias opções. Louças portuguesas, decoração, lareira pra tomar vinho. Tem chá e café da tarde com degustação. São 10 minutos de carro para Capivari. Acredito que somente de Uber ou carro, pq fica no alto da serra. 9/10
Stayed 2 nights in Jun 2025

10/10 Excellent

ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Minha família adorou. Viajo muito e considero três critérios básicos de uma boa hospedagem. Conforto da cama, ducha e café da manhã (além das condições do imóvel). E em todos muito bem. Adorei a liberdade de escolha para o café, mesmo acordando tarde, pela primeira vez não fiquei nenhum dia sem café, que é ótimo por sinal e o atendimento é muito bom. Certamente eu, minha esposa e filha voltaremos.
Stayed 3 nights in Jun 2025

8/10 Good

Renato

Stayed 1 night in May 2025

10/10 Excellent

Ruziel

Stayed 1 night in Jun 2025

8/10 Good

Oberdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JEFERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento e ambiente nota 10

Nossa estadia foi de apenas 1 dia, resolvida de última hora, para estender uma viagem que não queríamos encerrar, e não podíamos ter finalizado esse momento de forma mais bonita. Nossa experiência na pousada foi impecável, onde tudo era muito bonito, limpo e bem cuidado. Os proprietários estão realizando mudanças importantes nas instalações e assumiram há pouco tempo, e já se nota que a qualidade do serviço está perfeita. Eles nos mostraram os planos futuros e tenho certeza de que será uma hospedagem de muito sucesso na região de Campos do Jordão. Desde o primeiro momento, fomos acolhidos com muita empatia, cordialidade e tudo que uma estadia de primeira tem a oferecer. Nota 10!
Stayed 1 night in May 2025

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada excelente com serviço nota mil !!!

Nossa estadia foi maravilhosa, todas as pessoas foram atenciosas e fizeram de tudo para tornar a nossa estadia perfeita! O café da manhã é realmente completo, oferecem opções de tapiocas e ovos preparados na hora! Com um ambiente espetacular! A estrutura da pousada é rústica, com uma limpeza impecável e toda a decoração com as características da pousada, materiais de qualidade oferecidos no enxoval do quarto! Uma experiência que recomendo!
Stayed 3 nights in Apr 2025

10/10 Excellent

NIETE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Priscila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente local

Quarto muito confortável e luxuoso , banheira muito fantástica e café da manhã fabuloso, tem de tudo e com muita fartura .. Voltarei mais vezes com certeza
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível , confortável, limpo , local silencioso, no meio da montanha, super recomendo…..
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JERSINA

Stayed 1 night in Oct 2024

10/10 Excellent

Marcelo O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Pousada, realmente 5 estrelas. O café da manhã nos surpreendeu, muito completo com ovos mexidos e omelete feitos na hora, uma delícia. O conforto é maravilhoso o ambiente de cair o queixo, parece uma galeria de arte fora do Brasil. Funcionários muito atenciosos, a limpeza impressiona, voltaremos com certeza.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria de Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma estadia excelente, desde travesseiros de pluma de ganso, enxoval de marca famosa, Chic, limpeza impecável e no café da manhã tem até tâmara árabe. O ponto alto foi o atendimento, pois estávamos comemorando aniversário de casamento e por surpresa ganhamos uma caixa de chocolate artesanal de Campos do Jordão
Stayed 1 night in Aug 2024

4/10 Poor

D'Core

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
A pousada tem seu charme, o problema que tem um barulho insuportável no telhado parece que tem pessoas andando, uma tecla como se fosse de luz que toda hora ligava e desligava era meio assustador, fomos usar a banheira na hora de esvaziar alagou o banheiro inteiro , o proprietário falou que tinha que deixar a agua sair aos poucos ai no outro dia usamos só o chuveiro que tbm molhou todo banheiro, sem contar que tinha uma rua de chão totalmente esburacada e a vaga de garagem que eles falam que existe e mentira, o carro fica na rua enchendo de pó , então a experiência não foi boa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edson Hakumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência incrível, ainda mais para casais

Experiência incrível! Além do preço super bacana, que ajudou muito, o ambiente é muito acolhedor. Os funcionários estão sempre disponíveis e dispostos a ajudar, respondendo todas as dúvidas de maneira rápida e eficiente. A limpeza do local também é impecável! Pegamos a suíte master Turquia, com banheira e lareira, e foi o máximo! Ainda, o estabelecimento é relativamente perto dos principais pontos de Campos, especialmente de carro. Tudo muito bom, com um café da manhã bem completo e com direito a música ao vivo! Com certeza recomendamos!
Stayed 1 night in Sep 2022