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POUSADA DE CHARME VILA NATAL

5.0 star property
VIP Access

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Free daily buffet breakfast
42-inch LED TV with digital channels, TV, Netflix
Restaurant
Property grounds
Suite Master India com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Breakfast included
  • Free WiFi

Explore the area

Map
Rua Serafim Capela, 400 - Vila Natal, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    ‪5 min drive‬
  • Elephant Hill Viewpoint
    ‪5 min drive‬
  • Baden Baden Brewery
    ‪9 min drive‬
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Room options

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View from room

Suite Master India com Lareira

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  • Mountain view
  • Sleeps 2
  • 1 King Bed

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  • Hill view
  • Sleeps 2
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Suite Junior Marrocos | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior Marrocos

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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  • Hill view
  • Sleeps 2
  • 1 King Bed

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  • Mountain view
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  • 1 Queen Bed

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  • Mountain view
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10.0 out of 10
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  • Sleeps 2
  • 1 Double Bed

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Pousada Portal da Serra

  • Breakfast included
  • Parking included
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  • 24/7 front desk
4.3 out of 5, Excellent, (144)
The price is €147
for 1 room
includes taxes & fees
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About this property

POUSADA DE CHARME VILA NATAL

Suburban pousada with free breakfast and free valet parking
This smoke-free pousada features a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a business centre, conference space and concierge services are on-site.
POUSADA DE CHARME VILA NATAL offers 17 accommodations with complimentary bottles of water and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LED televisions come with premium digital channels, first-run films and Netflix.

Bathrooms include complimentary toiletries and hairdryers. This Campos do Jordão pousada provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at POUSADA DE CHARME VILA NATAL, you'll be within walking distance of Vale Encantado. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and horse riding/rentals
  • Just a 4-minute drive from Araucaria Chocolate Factory and 5 minutes from Xylography Museum
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this pousada measures 1000 square feet (93 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the boutique POUSADA DE CHARME VILA NATAL. The pousada can provide concierge services and wedding services. Self parking and valet parking are free. A complete renovation of POUSADA DE CHARME VILA NATAL was completed in December 2022.

This 5-star Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 11:30 AM. The pousada hosts a free manager's reception daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Horseback riding/rentals
  • Shopping
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Fireplace in lobby
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pousada Design Charme Vila Natal
Pousada Design Charme Vila Natal Campos do Jordao
Pousada Design Charme Vila Natal Pousada
Pousada Design Charme Vila Natal Pousada Campos do Jordao
Pousada Design Charme
Design Charme Vila Natal
Pousada Design de Charme Vila Natal
Luxo em Hospitalidade Pousada Campos do Jordao
Luxo em Hospitalidade Campos do Jordao
Luxo em Hospitalidade
sign Charme Vila Natal
Pousada Charme Vila Natal Campos do Jordao
Campos do Jordao Pousada de Charme Vila Natal Pousada (Brazil)
Pousada de Charme Vila Natal Campos do Jordao
Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal
Pousada Design de Charme Vila Natal
Charme Vila Natal
Pousada Design Charme Vila Natal
Pousada Charme Vila Natal
O Luxo em Hospitalidade Pousada
Brazil De Charme Vila Natal

POUSADA DE CHARME VILA NATAL Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 110 reviews
Rating 8 - Good. 26 out of 110 reviews
Rating 6 - Okay. 12 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Alexandre Pereira, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet acess was very bad in my room

10/10 Excellent

NIETE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Priscila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente local

Quarto muito confortável e luxuoso , banheira muito fantástica e café da manhã fabuloso, tem de tudo e com muita fartura .. Voltarei mais vezes com certeza
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível , confortável, limpo , local silencioso, no meio da montanha, super recomendo…..
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JERSINA

Stayed 1 night in Oct 2024

10/10 Excellent

Marcelo O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Pousada, realmente 5 estrelas. O café da manhã nos surpreendeu, muito completo com ovos mexidos e omelete feitos na hora, uma delícia. O conforto é maravilhoso o ambiente de cair o queixo, parece uma galeria de arte fora do Brasil. Funcionários muito atenciosos, a limpeza impressiona, voltaremos com certeza.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria de Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma estadia excelente, desde travesseiros de pluma de ganso, enxoval de marca famosa, Chic, limpeza impecável e no café da manhã tem até tâmara árabe. O ponto alto foi o atendimento, pois estávamos comemorando aniversário de casamento e por surpresa ganhamos uma caixa de chocolate artesanal de Campos do Jordão
Stayed 1 night in Aug 2024

4/10 Poor

D'Core

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
A pousada tem seu charme, o problema que tem um barulho insuportável no telhado parece que tem pessoas andando, uma tecla como se fosse de luz que toda hora ligava e desligava era meio assustador, fomos usar a banheira na hora de esvaziar alagou o banheiro inteiro , o proprietário falou que tinha que deixar a agua sair aos poucos ai no outro dia usamos só o chuveiro que tbm molhou todo banheiro, sem contar que tinha uma rua de chão totalmente esburacada e a vaga de garagem que eles falam que existe e mentira, o carro fica na rua enchendo de pó , então a experiência não foi boa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edson Hakumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência incrível, ainda mais para casais

Experiência incrível! Além do preço super bacana, que ajudou muito, o ambiente é muito acolhedor. Os funcionários estão sempre disponíveis e dispostos a ajudar, respondendo todas as dúvidas de maneira rápida e eficiente. A limpeza do local também é impecável! Pegamos a suíte master Turquia, com banheira e lareira, e foi o máximo! Ainda, o estabelecimento é relativamente perto dos principais pontos de Campos, especialmente de carro. Tudo muito bom, com um café da manhã bem completo e com direito a música ao vivo! Com certeza recomendamos!
Stayed 1 night in Sep 2022

10/10 Excellent

Valmir

Stayed 1 night in Sep 2022

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities, room comfort

Tempo cronometrado para o banho

Ficamos num Quarto ao lado da recepção (muito barulhento). Ao chegarmos encontramos o banheiro (vaso sanitário) sujo. Teto do banheiro mofado. Não havia cobertor no quarto (conseguimos um bem Fininho mediante solicitação). A pousada estipula tempo máximo de 18 minutos para o banho. Caso contrário a caldeira esfria e demora 40 minutos para esquentar novamente. Nunca vi isso em lugar nenhum! A sorte é que estávamos apenas em duas pessoas. Ficamos imaginando a logística de uma família com 4 pessoas para tomar banho no local. Na entrada da pousada tem vaga para uns 3 ou 4 carros. Do outro lado da rua cabem mais uns 5 ou 6 carros. O gerente disse que acomoda ao 17 carros. Não sei como! Café da manhã razoável. Apesar da distância do centro, o caminho até a pousada não é ruim, há um Pequeno trecho sem asfalto já na rua da pousada. A relação custo X beneficio não compensa. Não recomento e não voltaria a me hospedar lá.
Stayed 1 night in Sep 2022

6/10 Okay

Marcio

Stayed 2 nights in Sep 2022

10/10 Excellent

ROSANE PEIXOTO

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

João Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito aconchegante

Adorei. Staff muito receptivos, ambiente muito bonito. Conforto dos quartos sensacional. Obrigado
Stayed 2 nights in Nov 2021

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

José Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A estadia foi boa. O lugar é agradável e o café da manhã é ótimo. No entanto, o atendimento foi um pouco displicente, no primeiro dia não conseguimos tomar banho quente e não atentaram para o meu status do Hotéis.com, não fornecendo os amenities da categoria Gold
Stayed 3 nights in Sep 2021

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada incrível, superou expectativas

Pousada incrível, muito charmosa desde a decoração, recepção, acomodações em perfeito estado! Encantada com o atendimento, vista incrível na sacada, com ótimo panorama do alto da cidade! Café da manhã espetacular sendo um diferencial em relação a outros lugares já visitados! Parabéns!! Recomendo e certamente voltarei neste lugar incrível e espetacular! Sucesso!!
Stayed 1 night in Aug 2021

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada Fantástica e Sensacional!!!!

Incrível!!! Quarto maravilhoso, muito limpo, decoração linda, amplo com uma linda sacada, roupas de cama e banho excelentes, cama muito confortável, excelente chuveiro e banheira, televisão enorme e com diversos canais, serviço de quarto diário na troca de toalhas e limpeza, aquecedores excelentes, café da manhã muito bom, (Servem Frizante Lambrusco) e o melhor…. Vai até bem tarde então dá para descansar muito mais. Todo o Staff do local te deixam híper a vontade, sendo muito mais confortável nossa estadia. As áreas comuns são lindas, decoradas com muito amor e carinho pelos donos que estão sempre presentes. Tem um lindo bar, uma mesa de sinuca, balanço, sofás, poltronas, lareira, além da decoração que transformam essa linda pousada em uma verdadeira galeria de artes. Foram 3 dias muito agradáveis, com a Dé fazendo de tudo para nos sentirmos acolhidos. Recomendo a todos e em breve voltaremos. Beijos Cibelle e Davi.
Stayed 3 nights in Jul 2021

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada aconchegante e muito bem decorada

Meu feriado na pousada foi muito agradável. Quarto com cama confortável, roupa de cama limpa e quente. Aquecedor no quarto. Chuveiro quente. Café da manhã incrível, com frutas, paes, bolos, cereal, espumante. E o mais legal: ao som de um violoncelo. Donos muito simpáticos. Local muito bonito. Longe do centro mas muito acessível de carro. Eu prefiro longe do tumulto.
Stayed 3 nights in Jun 2021