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GR Solaris Cancun & Spa - All Inclusive

4.0 star property
VIP Access

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
Property video
Panoramic room, Balcony Double Ocean View | View from room
Reception
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | View from room

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(64 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

View from room

Deluxe Room, Balcony Lagoon View

7.2 out of 10
Good
(55 reviews)
  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View - Deal of the Day!!!

View from room

Lagoon View - Deal of the Day!!!

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room Balcony

8.4 out of 10
Very good
(315 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(92 reviews)
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout curtains

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.2 out of 10
Good
(12 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they enjoy the free breakfast at GR Solaris Cancun & Spa - All Inclusive. During your stay, you're just a quick walk from Delfines Beach. Free WiFi in public areas, free valet parking and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by Cafe Solaris, one of the property's 5 restaurants and 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to reflexology, facials or deep-tissue massages at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • Guests have great things to say about the clean guestrooms and the proximity to the airport
  • Within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At GR Solaris Cancun & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.
Cafe Solaris – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Marco Polo – Overlooking the garden, this theme restaurant specialises in international cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Don Gus – Overlooking the ocean and pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Zai – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Le Cinque Terre Pizza – This restaurant is located by the pool and specialises in pizza. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Le Cinque Terre Pizza
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2329 out of 4979 reviews
Rating 8 - Good. 1184 out of 4979 reviews
Rating 6 - Okay. 789 out of 4979 reviews
Rating 4 - Poor. 351 out of 4979 reviews
Rating 2 - Terrible. 326 out of 4979 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Andressa

Stayed 3 nights in Dec 2025

6/10 Okay

Ghada

Travelled with family
We spent 5 days and the hotel was okay, rooms not that big were 4 and I booked 2 queen beds ended up with 1 king bed and extra bed, the staff was nice our AC wasn’t working so they sent someone to fix it. Didn’t like the food the main restaurant is quite small sometimes you wait your turn. Beach was nice, pools clean, if you used to big resorts and high quality maybe this one not for you.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tarisai

Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2025

2/10 Terrible

Kranthi

Travelled with family
Disliked: Staff & service, amenities
Pool is good, my hot water is shut off from 2 days. Hotel management didnt bother to fix it.
Stayed 5 nights in Dec 2025

10/10 Excellent

KENNETH, Jupiter

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff went out of their way to be of assistance. We were there during New Years Eve. They set up for a party everyone could be a part of. Music, lights, professional dancers and different acts. Top the night off with fireworks and a lighted dance floor. Lots of fun. Nice restaurants, pools and the weather is fabulous.
Stayed 4 nights in Dec 2025

4/10 Poor

Nehal

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This was my 3rd time going to Mexico and this resort was worst out of 3 different one that we stayed at. We had ocean view room with Balcony and room was good, clean and good view. I am giving two stars because of the restaurants. You could only make two reservations for dinner per your stay, rest of the nights they put you in waiting list or you eat at the buffet. We stayed for 5 nights so we had to eat at the buffet which is basically same menu as lunch. Also, they did not have many vegetarian options like the other resorts. The other thing that I didn't like was the system for beach or pool towels that you need to have a pass to get beach towels. Front desk staff didn't give us the passes for towels when we checked in so had to learn hard way. Also, the front desk staff is very slow, spent at least 15 mins waiting for someone to help every time I had to request something like asking for stuff for table games or any other request. And please avoid buying anything from resort store, their price are just random, they will tell you different price for same thing depending on when and who you ask. My daughter wanted pool floaty and which they said it is $30 US dollars in the morning and for the same thing $35 in the evening, this would normally cost less than $10. All the workers in the restaurants or at the bars are very hard working, polite and pleasant to talk with.
Stayed 5 nights in Dec 2025

10/10 Excellent

Muralikrishnan

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was so nice
Stayed 4 nights in Nov 2025

2/10 Terrible

Apple Jane

Stayed 6 nights in Dec 2025

10/10 Excellent

Cristian Bautista, Colusa

Stayed 5 nights in Dec 2025

10/10 Excellent

Vladimir

Stayed 7 nights in Dec 2025

10/10 Excellent

Cinthia

Stayed 7 nights in Dec 2025

6/10 Okay

Vaishali

Liked: Cleanliness
Disliked: Amenities
One of the restaurants was closed the entire time at our water in the shower was cold
Stayed 4 nights in Dec 2025

10/10 Excellent

Jodie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes and yes
Stayed 7 nights in Dec 2025

10/10 Excellent

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at GR Solaris 7 nights for Christmas. We loved it there ❤️ Hardworking stuff, very nice and always there to make guests enjoy their stay. Entertainment team is amazing , Food was great, beach was beautiful! Perfect resort for families with kids ! Thank You GR Solaris team for making our holiday unforgettable ❤️❤️❤️❤️
Stayed 7 nights in Dec 2025

8/10 Good

Rabih, Jamaica Plain

Travelled with family
Liked: Cleanliness
Staff were very nice and friendly, we couldn't upgrade or room although we are gold members with Expedia
Stayed 5 nights in Dec 2025

4/10 Poor

Mahesh

Travelled with family
Liked: Cleanliness
Disliked: Amenities
All-inclusive package, in general, is a scam. The quality of food was terrible - made with the cheapest ingredients. Almost everything is hyper diluted/adulterated. All they care about is to make maximum money from the tourists. I will not recommend this to anyone - in fact, I get the feeling that most hotels in Cancun operate this way.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Best experience ever. Loved the hotel the food was amazing the employees are great and so welcoming. Rooms were spotless. The spa is stunning. I have zero negative comments. Our family had the best time.
Stayed 4 nights in Dec 2025

6/10 Okay

George

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The stay was simply okay. If you’re looking for a clean property with a good pool and beach. Then this works. Food wasn’t good though and the variety wasn’t there at all. The service is mediocre. Money talks really here. If you tip before any service (even at the buffet) they will bring out premium food for you that isn’t out for everyone. Guest services completely messed up my pre ordered birthday package for my son, and told me the girl who confirmed with me a month ago no longer works there and they don’t have her emails. They ended up decorating for him but the cake I ordered wasn’t happening at that point. The staff is very slow moving I had asked for a crib in my room prior to check in and at check in and when I went to the room the crib wasn’t there. I had to call 3 times and waited 45 min to get one. Not to mention that also I asked for the extra bed to be made and when we got to the room there were no sheets to even make the extra bed myself so that was another wait! Would I go back? No. Was it terrible? Also no. But there are much better places in the area with better service and food.
Stayed 4 nights in Dec 2025

8/10 Good

sheryl s

Travelled with family
Liked: Cleanliness, property conditions & facilities
Shout out to pool staff! Marco was funny engaging and kep us entertained. Javier Angel and Hector were amazing bartenders! They made our stay so much better.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chenfeng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great oceanfront location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ethan

Liked: Cleanliness, amenities
Thx
Stayed 6 nights in Dec 2025

8/10 Good

ELIZABETH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Most everyone spoke English. The rooms were clean. The food was okay. The restaurants that are not the buffet are not anything special. Our view was great.
Stayed 7 nights in Dec 2025

2/10 Terrible

MARIKO

Travelled with family
Disliked: Amenities, property conditions & facilities
Despite being an all-inclusive plan, the dining options were limited, and all restaurants other than the buffet required reservations. With our short stay, it was impossible to secure restaurant reservations. At worst, we had no choice but to eat at the buffet for both breakfast and dinner. We didn't get to enjoy any of the benefits of an all-inclusive package. I simply cannot understand how this is considered a five-star hotel. It was a very disappointing stay.
Stayed 2 nights in Dec 2025

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