GR Solaris Cancun & Spa - All Inclusive

4.0 star property
VIP Access

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Exterior
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5 restaurants; breakfast, lunch and dinner served
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Panoramic room, Balcony Double Ocean View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(67 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Deluxe Room, Balcony Lagoon View

7.4 out of 10
Good
(58 reviews)
  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Lagoon View - Deal of the Day!!!

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Deluxe Room Balcony

8.4 out of 10
Very good
(319 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(95 reviews)
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.4 out of 10
Good
(13 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

GR Solaris Cancun & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they enjoy the free breakfast at GR Solaris Cancun & Spa - All Inclusive. During your stay, you're just a quick walk from Delfines Beach. Free WiFi in public areas, free valet parking and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by Cafe Solaris, one of the property's 5 restaurants and 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or body scrubs at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • Guests have great things to say about the clean guestrooms and the proximity to the airport
  • Within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At GR Solaris Cancun & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.
Cafe Solaris – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Marco Polo – Overlooking the garden, this theme restaurant specialises in international cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Don Gus – Overlooking the ocean and pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Zai – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Le Cinque Terre Pizza – This restaurant is located by the pool and specialises in pizza. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Le Cinque Terre Pizza
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2413 out of 5125 reviews
Rating 8 - Good. 1200 out of 5125 reviews
Rating 6 - Okay. 820 out of 5125 reviews
Rating 4 - Poor. 352 out of 5125 reviews
Rating 2 - Terrible. 340 out of 5125 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
To start off the room I stayed in had a smart tv that did not work the entirety of my stay. We reached out for assistance and never received any help. We were given black “VIP”wristbands with no VIP perks. The food was terrible with the exception of the pizza by the pool. Staff made it a tolerable experience because everyone was friendly. Safe to say I will not be returning.
Stayed 5 nights in Feb 2026

8/10 Good

Lynn M

Liked: Cleanliness, property conditions & facilities
Clean rooms Loved the entertainment staff. Ruben and Israel are amazing. Some of the things were cut but not because of them. New management. Bartenders were awesome to us
Stayed 7 nights in Feb 2026

8/10 Good

Taylor Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff friendly, ocean view is so beautiful, loved the resort! The only thing was the food was not the greatest
Stayed 7 nights in Feb 2026

2/10 Terrible

delane

Travelled with group
Disliked: Amenities
Staff was rude. It felt packed. Pools didn’t feel very clean. A lot of repairs needed at property. Door handles , smelled like mold, mildew. Overall not great
Stayed 3 nights in Feb 2026

10/10 Excellent

Rajwinder

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Feb 2026

4/10 Poor

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. Food not good at all and very little variety. Long lines and waits to get into buffet and once inside buffet. Ocean was fine waves were large but thats not resorts fault. Pool and hot tubs were neglected and then some great staff and some not so great staff. Wont return but was better then being around cold snow.
Stayed 6 nights in Feb 2026

10/10 Excellent

Edwin

Stayed 4 nights in Feb 2026

2/10 Terrible

Lala

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were rude & don't smile at you.They only know common English words but when you ask for something,the order is always wrong because they don't understand English.The checkin staff doesnt smile or greet you at any point.The checkout staff will rip you off so be careful when you are paying because they over charged us.If you ever complain during your stay(for ex.they called my sister's room at 12:30Am two times to remind them that the checkout is at 12Pm next day).Imagine their kids woke up crying in the middle of the night & they had a hard time putting them back to sleep.So whenever you complain about something they did wrong(almost everyday),they never apologize or reward you by a small gesture such as example spa or anything small(other hotels would do way more to ensure guests have an amazing experience).Food was limited to 1 buffet and the 3 restaurants were packed always.One time we got a reservation & the 1st course came after 1.5hours.Even when you tip waiters(generously)they don't care & their service doesn't change.It's like everyone hates their job there & they are always tired not smiling.The only good thing about this resort was the entertainment team because they created a show every night & fun activities.Otherwise everything from staff,rooms,food,checkin and checkout experience were all a waste of money.We were a big group of family(almost 20)&we tried to enjoy with each other as much as we can.We are travellers and this was the worse all inclusive hotel
Stayed 7 nights in Feb 2026

6/10 Okay

Thomas Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First of all the Staff was top notch. Everyone was very nice and helpful. Jaar at the Italian Restaurant treated us like celebrities and we could be more thankful to him. Now as far as the property. It was windy so that did put a slight damper on our week but the pools and the all the buildings were always clean. Rooms were nice if a bit older furniture. The bathrooms seem to be recently updated so they were nice always had hot water. Food. The restaurant food was very good. The outdoor pizzas were very good. The hamburgers by the pool were good. The buffet was terrible. Breakfast at least had a nice lady making omelets but the rest of the food was either cold(pancakes and French toast) of not a very good breakfast selection. The lunch and dinners were also not very good. There is no food past 8pm until 7am. Sorry 6am at the small coffee shop has cold bagels and a couple snacks. You can not get a soda until 1030 at the bar inside and 11 on the outside bars. Really should have some type of drinks available in the morning. We did utilize the gym it’s small which was fine since only a couple people use it anyway. We did partake in the yoga in the am and it was well run. Do not fall for the free tours if you listen to the presentation. Told us it was 60 min. We were there for 2 1/2 hours for $100 voucher. High pressure sale on the time share. The rating on the hotel was a 4.1 I think 3.1 would be more appropriate. I honestly would not
Stayed 7 nights in Feb 2026

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were amazing! Clean rooms. Beautiful beach. Only downside for me was how early all the bars closed. Only the lobby bar was open past 5-6pm. Also, no food options after the buffet closes at 10pm. With a younger crowd, we were looking for late night snacks and there were zero options… even for purchase.
Stayed 5 nights in Feb 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Pros. Hotel. Very clean, lots of pool, staff was excellent. Food and drinks included Cons. (I’m admitting I’m a food snob). The food wasn’t really good. Drink “top shelf” Smirnoff Bacardi captain morgan Jim beam and sometimes I saw Johnny black. The frozen drinks had a strange taste
Stayed 4 nights in Feb 2026

6/10 Okay

Caroline, north york

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
1-Need much more organization 2- too slow in dining area 3-the worst part or experience is that we got a call at 12:30am from the reception just to tell us that the check out is at 12pm 4-no umbrella for our whole 7 day stay!
Stayed 6 nights in Feb 2026

10/10 Excellent

Malinda, Batavia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our favorite resort! We have been going there 15+ years and love it. Very clean, food is good and staff is amazing!
Stayed 7 nights in Feb 2026

6/10 Okay

Zulfiya

Travelled with family
Lines to buffet, poor choice of dishes, no food left at chef's station leaves bad impression. So called pool/bar at the main lobby is lrft to imagination what to do there. The resort looks like is struggling to keep up with appearance but in no vain. Beside the gorgeous sea which we love a lot I wouldn't recommend to go there. It's not even 3 stars . The Speedy shuttle service was not speedy at all, in fa t they had us wait for more than an hour to get from airport to hotel giving lame excuses though the trip was about 20 minites. That also spiled our vacation mood.
Stayed 7 nights in Feb 2026

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness
Room was great! Room staff always treated us well and cleaned well. Entertainment staff - Israel and Rubin have always been so friendly and helpful. They remember and greet everyone like they are special. Make sure people can be involved if the want. I am not impressed with new management. Pool was cold most of the time we were there. Last 2 days finally warm enough to get in and enjoy activities. Only able to reserve 3 times in the restaurants which wasn’t great. The buffet was okay but not great. The omelets in the morning were my favorite thing. Oliglia ( not sure spelling) was a master at it. Bartenders Mauricio and Abraham and wait staff very friendly and took great care of us. Loved Pinto, Lizeth, and Angel. Now, management… requested pool to be heated from day one, told it would be and it wasn’t. Attempted to request more reservations but ignored. Entertainment manager wore no name tag or the new uniforms but was present expecting them to follow his rules. As guests we felt the strain amongst staff although no one said anything or acted differently, it felt off. It is not the same vibe from the previous 5 years and I will be looking for different resorts to visit in the future.
Stayed 10 nights in Feb 2026

8/10 Good

Julissa

Travelled with partner
Staff is always great
Stayed 6 nights in Feb 2026

4/10 Poor

James Ludvig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The resort and staff were good. The food and whatever flavorings the use in the drinks were terrible.
Stayed 5 nights in Feb 2026

10/10 Excellent

Pema

Stayed 3 nights in Feb 2026

8/10 Good

Mabel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Debe hacer mas variedad de comida!
Stayed 4 nights in Feb 2026

2/10 Terrible

PAMELA

Stayed 5 nights in Feb 2026

2/10 Terrible

PAMELA

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! The staff was not friendly or helpful when needed help with multiple things. Our app did not work correctly for dinner and when asking multiple times for help we were just told to go to the restaurant when it opened. Each time we were turned away. The buffet food was awful. The bathrooms in the facility were always out of toilet paper and hand soap even at 11am. Our air did not work in our room so we had to go down every day and ask for help. When I asked if we could get our refrigerator restocked with water and beer due to the inconvenience we were told no. The pool bar water was dirty and slimy most days. I will never go back again or recommend this place. The beach chairs were awful and it was not awful area
Stayed 2 nights in Feb 2026

8/10 Good

Lynn M

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Liked the option to have either a quiet adult only pool or the busy family pool. Loved that the WIFI worked wherever you went and never had to log back in after the first time. A/C in the bedroom was either off or freezing (ok as it had a fan.) Entertainment in the lobby was very loud. Drinks weren’t consistent throughout but the pours were plentiful!
Stayed 3 nights in Feb 2026

10/10 Excellent

Avelina Garado

Liked: Cleanliness, property conditions & facilities
Clean room, and great service.
Stayed 5 nights in Feb 2026

6/10 Okay

Zhen

Stayed 6 nights in Feb 2026

10/10 Excellent

Zulema Stephany Fuentes

Stayed 3 nights in Feb 2026