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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Lobby
Children’s activities
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

7.6 out of 10
Good
(141 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(129 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Occidental Tucancún All Inclusive's great beach location. During your stay, you're just a quick walk from Hotel Zone Beaches. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures or deep-tissue massages at Zenserenz
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the clean guestrooms and the beach
  • Steps from Luxury Avenue Shopping Mall and 5 minutes on foot from Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.92 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 524 out of 1365 reviews
Rating 8 - Good. 349 out of 1365 reviews
Rating 6 - Okay. 267 out of 1365 reviews
Rating 4 - Poor. 116 out of 1365 reviews
Rating 2 - Terrible. 109 out of 1365 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

GERON

Stayed 8 nights in Oct 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel stay
Stayed 1 night in Nov 2025

4/10 Poor

nam

Stayed 3 nights in Oct 2025

2/10 Terrible

Sheida

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with my stay. The service was poor, and the food quality was terrible. The staff were not helpful and barely spoke any English, which made communication very difficult. The pool area was dirty and not well maintained. There were dead bugs in the pool. Definitely not worth the money — I would not recommend this hotel.
Stayed 5 nights in Oct 2025

6/10 Okay

Poliane Chiavenato

Travelled with group
The staff is very courteous, but the hotel doesn’t provide activities, the buffet is the same food every day, it’s all about fish chicken and pork. The rooms need a little upgrade
Stayed 5 nights in Oct 2025

6/10 Okay

Shelbi

Travelled with family
Liked: Cleanliness
Room could’ve been upgraded
Stayed 3 nights in Jul 2025

6/10 Okay

Rosa Delmy

Travelled with group
Liked: Staff & service
Cute hotel with great potential but still needs a lot of improvements and a lot of renovations.
Stayed 3 nights in Sep 2025

6/10 Okay

CHI Ngoc, Midwest City

Liked: Cleanliness
Ok
Stayed 7 nights in Oct 2025

8/10 Good

Darek

Liked: Cleanliness, staff & service, property conditions & facilities
location,beach,shapping center,restaurants
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph Edward, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and staff were very nice. The food quality sucked. Juices were watered down, the food choices were limited and to make it all worse, the was a large group of students (hundreds of students) holding a convention and that made everything a waiting game for anything. Long lines to get a drink or whatever. If I would have known, I probably would have changed the dates. No communication from the hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tahlia

Stayed 4 nights in Oct 2025

10/10 Excellent

Muey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The hotel was beautiful, clean, and relaxing. The staff were friendly and attentive, always making sure we were comfortable. The food was delicious, and the atmosphere was perfect for a peaceful getaway. Everything went smoothly from check-in to check-out overall, a great experience. I would definitely come back again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún
Stayed 4 nights in Oct 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! All the food was delicious specially the oatmeal in the morning and the cafe de olla! And of course the piñas coladas! Amazing hotel and staff! Thank you!😊
Stayed 4 nights in Oct 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was fantastic, the property itself is not I repeat is not ADA compliant. Not all of the facilities were accessible because of the stairs with no ramps for a Mobility scooter sales company. The adult pool had 10 steps to it. Only the kitty pool was accessible. Specialty restaurants are good the buffets however we’re just awful
Stayed 3 nights in Oct 2025

10/10 Excellent

Chandai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Loran

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was relaxing, food was delicious, and ocean view rooms are beautiful.
Stayed 4 nights in Sep 2025

6/10 Okay

ZULMA

Bad service and ok food. Elevator not working. Room outdated
Stayed 4 nights in Aug 2025

8/10 Good

Nakita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t go to the spa! But overall the service was good.. wish the food was more better
Stayed 3 nights in Sep 2025

6/10 Okay

EMAN, CHICAGO

Stayed 7 nights in Sep 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Not easily accessible for those with ambulatory issues. Lots of steps. Once in the floor that room was on there were steps to get into room. There is a step to get into bathroom. Very dated; in desperate need of updates. Bed was terrible; at least change that if can’t do decor.Toilet flushed like an airplane bathroom. A/c smelled musty. Mini bar was stocked with some free refreshments. TV only had two English channels both of which were news. Balcony and view in 2004 was great! One of my biggest pet peeves is the restaurant reservations; as I often travel solo and don’t know when exactly I’ll arrive to the hotel making reservations is impossible and to turn a patron away when you have open tables simply because of a reservation is silly. I’m also one person so it’s not like I’m going to sit there all night. The buffet option that didn’t require a reservation had salad, some noodles and some cold salads (think pasta salads and chicken salad) which wasn’t particularly appetizing or filling. The poolside bar only had one bartender who would randomly leave so drinks took some time. The pool was nice. There are some loungers IN the pool. The aerobics were fun. The music was good. Don’t have any issue with finding seats or people saving seats. Staff at the lobby bar was good. They have some snacks out throughout the day. There is an MTS rep onsite; if you do their shuttle it’s super convenient.
Step into bathroom
USB ports
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean View is out of a dream! Staff like Juanjo at the front desk, Maria Can by the pool and Segundino in Claraboya Restaurant made out experience feel like home. I love this place, the best cantaritos in Cancun I will say! Thank You to all the staff I didn't mention because all of them were great!
Stayed 3 nights in Sep 2025

10/10 Excellent

martin alberto

Travelled with family
Excellent service from the beginning
Stayed 5 nights in Jul 2025

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