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The Fives Oceanfront Riviera Maya - All Inclusive Optional

Property class: 4.5
VIP Access

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Lobby sitting area
Sun deck
Presidential Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪11 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Garden View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Garden View

  • Garden view
  • 60 sq m
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Sea View

  • Sea view
  • 81 sq m
  • Sleeps 4

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • Sea view
  • 132 sq m
  • Sleeps 8

View all photos for Suite with Partial Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite with Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Suite with Sea View

  • Sea view
  • 312 sq m
  • Sleeps 8

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • Sea view
  • 223 sq m
  • Sleeps 10

View all photos for Family Suite -8 guests- with Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Family Suite -8 guests- with Sea View

  • Sea view
  • 395 sq m
  • Sleeps 10

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Presidential Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

1 Bedroom Oceanview Residences | Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 Bedroom Partial Oceanview Residences | Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Catch some rays at the beach or spend the day relaxing at The Fives Oceanfront Riviera Maya - All Inclusive Optional's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Fives Oceanfront Riviera Maya - All Inclusive Optional. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Al Mare, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, body treatments or aromatherapy at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Steps from Arrecife de Puerto Morelos National Park and 11 minutes on foot from Ojo de Agua Beach
  • Dogs welcome for a fee
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Riviera Maya - All Inclusive Optional, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

Al Mare – This beachfront theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
K iin Rooftop – This restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House – This restaurant specialises in Caribbean cuisine. Open daily.
Romarley Pool Bar – This bar is located by the pool. Open daily.
Manglar Lobby Bar – On-site bar. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 449 reviews
Rating 8 - Good. 100 out of 449 reviews
Rating 6 - Okay. 35 out of 449 reviews
Rating 4 - Poor. 14 out of 449 reviews
Rating 2 - Terrible. 21 out of 449 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Rowland

Stayed 9 nights in Jan 2026

10/10 Excellent

Viking

Stayed 1 night in Jan 2026

6/10 Okay

Salamatu

Travelled with family
Liked: Amenities, property conditions & facilities
First I would like to say beautiful hotel from lobby and rooftop. The hallway smells funny and it's very strong like they need carpet cleaning. The room needs some maintenance. Still don't agree with no guest in your room.Because I feel like if you pay for your stay.It shouldn't matter who visits you.All that matters is that they don't stay and sleep there. They were very strong about that when I had a visitor and they followed my visitor all the way up to my room.Just to tell me that they can't be there.They only can be in the lobby for only fifteen minutes. Another thing, this place is more for older crowd. 45 and up. If you are someone that wants to relax and not be around younger crowds, then you are.Welcome to go there. The staff are really friendly. The food is not that great. And room service is like one hour plus but they will tell you forty minutes.
Stayed 3 nights in Jan 2026

8/10 Good

Dan

Stayed 1 night in Jan 2026

4/10 Poor

Iain

Stayed 2 nights in Jan 2026

10/10 Excellent

Shoniah

Liked: Cleanliness, property conditions & facilities
Yes. Thanks so much
Stayed 1 night in Dec 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. This was my 2nd time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel. Very classy. We enjoyed it a lot. It's very close to Porto Morales and you can walk there. The staff was great. The room was very nice.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 4 nights in Nov 2025

6/10 Okay

jalen

Liked: Cleanliness
Have all of the dinner options that are advertised
Stayed 4 nights in Oct 2025

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna Grazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Nadija

Stayed 1 night in Oct 2025

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana Lamont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing stay. Staff was EXCELLENT!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

RICHARD, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives was incredible - if you are looking for a private more quiet stay right on the beach this is the place - all the staff were amazing, helpful, friendly and were genuinely interested in making our stay memorable… the rooms are exquisite and the food was top class - they could’ve had one more restaurant to choose from but the roof top restaurant is quite lovely - we had a great stay and we would go back - there was seaweed on the beach but each day it would be cleaned up and made to look pristine … We had a lively family vacation and walked into the village a few times which is a quick and safe walk
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!
Stayed 7 nights in Sep 2025

6/10 Okay

Amber

Travelled with group
Liked: Cleanliness, staff & service
Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.
Stayed 2 nights in Aug 2025

6/10 Okay

Bianca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
Stayed 2 nights in Jun 2025

10/10 Excellent

Herve Nzereka, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized services including all inclusive restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Tayyeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2025

2/10 Terrible

Farshid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The restaurants and bars closed at 9pm, no food no drinks after 9pm. The beach was useless because of seaweed, very bad smell of seaweed even in the room. We booked for 2 weeks but after second day we cancelled our stay, hotel didn’t want to refund us at all. Be very careful when you book on the Expedia, verify carefully the information, don’t relay on what Expedia publish, in case of any pb, they wont take any responsibility and help you.
Stayed 13 nights in Jul 2025

8/10 Good

Cordelia Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lemon fish, banana pancakes and other foods
Stayed 7 nights in Jul 2025