Hotel Dorado Plaza Bocagrande - All Inclusive

3.0 star property

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Photo gallery for Hotel Dorado Plaza Bocagrande - All Inclusive

A swimming pool with blue lounge chairs and a covered area with white curtains.
A modern lobby with a staircase, seating area, and a reception desk.
A restaurant with a long counter, multiple tables, and chairs. There are hanging pendant lights and a green wall with plants.
A tall, multi-story hotel with a curved facade, surrounded by palm trees and beach umbrellas.
A coastal cityscape with high-rise buildings, a sandy beach, and umbrellas.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. San Martin, #4-41, Bocagrande, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪41 min drive‬

Room options

Room Standard

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Room Superior

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room with Sea View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

Superior Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Deluxe Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Dorado Plaza Bocagrande - All Inclusive

Spend the day playing on Hotel Dorado Plaza Bocagrande - All Inclusive's private beach then return to dine at one of the hotel's 2 restaurants. Bathrooms are shared.
Hotel Dorado Plaza Bocagrande - All Inclusive offers 320 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Dorado Plaza Bocagrande - All Inclusive, you're just a quick walk from Bocagrande Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a sauna and a playground
  • Steps from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
Some rates at Hotel Dorado Plaza Bocagrande - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private beach, located just 50 metres away. After a day at the beach, enjoy amenities at Hotel Dorado Plaza Bocagrande - All Inclusive such as an outdoor pool and a sauna.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Italian cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in seafood and only serves dinner.

All-inclusive details

All-inclusive room rates at Hotel Dorado Plaza Bocagrande - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dorado Plaza Bocagrande - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
  • Resort fee: COP 2900.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Hotel Dorado Plaza Bocagrande - All Inclusive Reviews

Reviews

5.8
Rating 10 - Excellent. 59 out of 447 reviews
Rating 8 - Good. 122 out of 447 reviews
Rating 6 - Okay. 84 out of 447 reviews
Rating 4 - Poor. 75 out of 447 reviews
Rating 2 - Terrible. 107 out of 447 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

yolanda b

Staff was wonderful the area was nice across the street from the beach couldn’t be in a better location.
Stayed 5 nights in Feb 2025
Verified review

4/10 Poor

Nelson

Disliked: Cleanliness, staff & service
Yes
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Thamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything the people were kind and the staff did an amazing job
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

RAFAEL

Liked: Cleanliness
Food, shows and bar A
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Marc-André

Liked: Cleanliness, staff & service, amenities
Hotel very clean, Verry good food , staff plaisant , verry good localisation, Not a luxury hotel but a very decent hotel for the prixe I will go back for sur
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

ishtar

Liked: Property conditions & facilities
Disliked: Amenities
no AC the windows r sealed , u cant even open little bit to get fresh air the stuff don`t speak even the basics English i have to use google translate. and when it comes to eat its a circus . but the location is pretty, beaches r ok. the hotel is clean
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

In sore need of an upgrade

Wonderful staff, very friendly. Food was good and plentiful. The place is long overdue for an upgrade. My sea view room window was dirty, and the frame was falling apart. Very cold, white room with no character. A/C in the room hardly worked.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Brian

It was ok
Verified review

10/10 Excellent

ROSAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 6 nights in Oct 2024
Verified review

6/10 Okay

Jim

Liked: Cleanliness, staff & service
To many people outside selling! Can’t enjoy beach or shopping areas
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of booze, no water

The room was clean and confortable and although we had an issue with the air conditionning, they promptly offered a différent room. The food was average. Drinks were OK however very difficult to get water and no fridge in the room.
Stayed 6 nights in May 2025
Verified review

6/10 Okay

Mary Claribel Oliveira

Disliked: Amenities
Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Altagracia

Liked: Cleanliness, staff & service
All inclusive deals, but the bar was so limited and snacks .
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

William

Liked: Cleanliness
Disliked: Amenities
No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Eva

Disliked: Cleanliness, property conditions & facilities
The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness
Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand.
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

Andrea

Disliked: Staff & service, amenities, property conditions & facilities
They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant.
Verified review

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service
Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel.
Stayed 4 nights in Sep 2023
Verified review

2/10 Terrible

Luis A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend.
Stayed 8 nights in Jun 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please stay away from this hotel

Please stay away from this place!!! This is not a real all inclusive. Poor customer service. Cockroaches on the room and bath room. Shower full of hair. Humidity on the wall and furniture and doors in bad conditions almost to fall down. Curtains falling down. Don’t waste your time and money on this hotel. Worst experience ever. Margarita & Pierre Nov 27, 2024
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac in our room was not working properly and they never came to fix it. The WiFi didn’t work properly. There was a small mini bar near the pool but nothing was given to us in our room fridge. When we checked in it took more than an hour for us to be helped even though they saw us with suitcases. The cleaning lady took forever to clean the room and forgot to give us clean towels. We came back one day at 5pm and the room had not been cleaned.
Stayed 6 nights in Jan 2025
Verified review

4/10 Poor

Sebastian

Liked: Cleanliness
Disliked: Property conditions & facilities
I’ve been to other resorts and even the one in San andres which is the same name and owner I believe is 100 times better than the one in Cartagena. It was the worse experience I had.. towels were extremely old and the over charge for those old towels if something happened to them (you cannot imagen). I asked staff for multiple essential things such an iron since day one, we’ll never got it in the 5 days I stayed there. All inclusive??? There’s no water something as essential as water no you have to go and ask for a 6 oz cup of water (this is very important for someone that don’t drink alcohol) keep in mind to give bottles of water and have some in the room even if you charge some extra dollars it would be much better… The cleaning lady for the room was great, as well as the people in the dinning area they were always helpful.. ohhh almost forgot don’t even think about going inside the pool area if you are not going into the water or going in with a towel because if not you are not allow to go in… good luck staying in this “RESORT” if I were you I would not. Instead go to the one in San andres :) highly recommended.
Stayed 3 nights in Dec 2024