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Home2 Suites by Hilton Charlotte Northlake

3.0 star property

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Photo gallery for Home2 Suites by Hilton Charlotte Northlake

Coffee/tea maker
Lobby
Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, desk, blackout curtains, iron/ironing board
Terrace/patio
42-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
7227 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Suites Northlake

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1005)
The price is €84
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Comfort Suites Northlake

About this property

Home2 Suites by Hilton Charlotte Northlake

Hotel with free breakfast, near Northlake Mall
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Home2 Suites by Hilton Charlotte Northlake offers 101 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Charlotte Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 3-minute drive from Northlake Mall and 11 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Home2 Suites by Hilton Charlotte Northlake offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Home2 Suites by Hilton Charlotte Northlake also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Charlotte Northlake Hotel
Home2 Suites by Hilton Charlotte Northlake Charlotte
Home2 Suites by Hilton Charlotte Northlake Hotel Charlotte

Home2 Suites by Hilton Charlotte Northlake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 310 reviews
Rating 8 - Good. 65 out of 310 reviews
Rating 6 - Okay. 27 out of 310 reviews
Rating 4 - Poor. 14 out of 310 reviews
Rating 2 - Terrible. 18 out of 310 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice

It was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Could be great if managed properly

The first night was great, bed was comfortable..i call the front desk to ask for some non feather pillows, and the guy who answered said he didn't know how to tell feathered from non featured. They need more waffle makers... waited over 30 minutes ..2nd night was bad...the TV wouldn't work, its college basketball playoffs, so thus was upsetting. They offered to move us to a new room since they couldn't fix tv, but that was too much hassle repacking and unpacking again. Then the people above our room stomped or danced to music until like 1-2am.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had s great experience. However, checkin started out with the hotel losing our reservation. That got resolved. We then had a room with broken air conditioning and they moved us to another room the next day. The staff worked hard to resolve the issues and are very friendly. Hotel was very clez a d breakfast was very good.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kye

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed in a H2S in several years and we were flad to donso on oue trip. Basically everything was very good. We love love their rooms as they have a couch to relax on ans the small kitchen is nice even tho we didnt use it this time. My only complaint was the bfast was strange and many selections were empty even though it was not crowded.
Stayed 1 night in Mar 2025

8/10 Good

Aunyee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. We enjoyed our stay. The only con is the TINY bathroom. The toilet, door, shower, and sink were so close that you could utilize all at one time. Not functional at all. Otherwise a good stay.
Stayed 2 nights in Mar 2025

8/10 Good

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courtesy staff, very helpful, and nice place to stay. Some guess were loud during the night but it is expected but overall it was a nice stay because of the staff members at the front desk.
Stayed 2 nights in Feb 2025

10/10 Excellent

dontarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is what gave the hotel the stars. The room we stayed in - the faucets were loose, wallpaper was peeling, room smelled, toilet seat cover was loose, microwave was missing, shade to the window was filthy and hard to pull down at night. I could not wait to get out of there. The only thing good was the amazing staff. They were the best.
Stayed 1 night in Feb 2025

8/10 Good

Ave

Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff is absolutely amazing, so friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Shunteria

Stayed 1 night in Jan 2025

10/10 Excellent

Samarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaylen was amazing and welcomed hus late at night with a beautiful smile. Thank you! We had a crazy drive and it was great to be welcomed with a smile.
Stayed 1 night in Dec 2024

8/10 Good

Quinton

Everything good
Stayed 2 nights in Dec 2024

8/10 Good

AUTUMN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Plenty of storage in the room which was nice to be able to get things out of suitcase and accessible. Breakfast was a disapointment
Stayed 2 nights in Dec 2024

8/10 Good

Ann, Cromwell

Stayed 1 night in Sep 2024

10/10 Excellent

Ann, Cromwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, plenty of parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities
Great room that is very comfortable. Breakfast is also good.
Stayed 1 night in Dec 2024

6/10 Okay

Inas

Travelled with family
Liked: Cleanliness, amenities
The breakfast was so bad. The first two days they provide bagels without cream cheese. No fresh eggs, the frozen eggs have ham. Not everyone eats ham. There are no bakery items like muffins. Bread is not fresh. I never had breakfast like that before.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean

Very relaxing comfortable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Divinity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024