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Residence Inn Charlotte City Center

3.0 star property

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Photo gallery for Residence Inn Charlotte City Center

Rooftop terrace
Reception
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Mediterranean cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Bedroom

7.8 out of 10
Good
(13 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(33 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(50 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site. Housekeeping is available on request.
Residence Inn Charlotte City Center offers 116 air-conditioned accommodations with a safe and coffee/tea makers. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Spectrum Center and 7 minutes on foot from Charlotte Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5091 square feet (473 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Residence Inn Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
AC Lounge – This restaurant specialises in Mediterranean cuisine.
Nuvole on 22 – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 34 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,091 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 34 per night (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Reviews

Residence Inn Charlotte City Center Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 164 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

6/10 Okay

leon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A totally relaxing stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Latoya

Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany Star

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
rooftop restaurant was delightful bed was very soft and the pillows were soft and collapsable, which I didn't care for. Great view of the city. Cannot rave enough about the staff we interacted with and their attention to detail. It seemed the hotel was short staffed, but those who were there rose to the challenge to make sure excellent customer service was provided.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will book again
Stayed 1 night in Jul 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the location
Stayed 11 nights in Jul 2025

10/10 Excellent

Parth

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2025

10/10 Excellent

LaTachia

Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean
Stayed 4 nights in Jul 2025

6/10 Okay

Cherlisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking was in city so a normal for uptown. But the breakfast was gross. Frozen sandwiches n eggs only. Needs more meat n fresh fruit
Stayed 1 night in Jul 2025

10/10 Excellent

Ervy L Whitaker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not great but OK. Area is a little more vagrant than expected. Staff are nice but not always at the desk.
Stayed 6 nights in Jul 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Harold

Business traveller, Travelled with family
Disliked: Cleanliness

Worst experience ever for me and my family

Room were scheduled to be cleaned every other day and my room was cleaned only once during my stay. My family and I also had to t all the front desk to order toilet paper. I’ve never had such an experience. Last, I asked management to call me about the issues and NO ONE has made an attempt to call me since I checked out on July 16th.
Stayed 5 nights in Jul 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property , and the roof top was good. Dj could have been better with music selection. 80s n 90s music not 1950s music.
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Stayed 1 night in Jul 2025

10/10 Excellent

Remko

Stayed 1 night in Jul 2025

10/10 Excellent

Deon

Travelled with partner
Great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Adelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in Staff

Your entire staff was great. Check in was flawless and Brian provided exceptional concierge service and is truly an asset to your company.
Stayed 1 night in Jul 2025

8/10 Good

Johnpaul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as expected. It was clean and had a nice view of the downtown area. It had a kitchen with dishes, a coffe machine and a refridgerator. There was a brand new scrub daddy, some dish soap and one pod for the dishwasher which I did not expect. I would definitwly stay here again, especially if it was for multiple days at a time.
Stayed 1 night in Jul 2025

10/10 Excellent

Rashawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025