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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

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Lunch, dinner, brunch served; Brazilian cuisine
Indoor pool
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
434 Chestnut St, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪2 min walk‬
  • Place, AT&T Field
    ‪5 min walk‬
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

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About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Tennessee Aquarium. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Rodizio Grill, a steakhouse that serves Brazilian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 7 minutes by foot from Tennessee Aquarium and a 3-minute drive from Chattanooga Choo Choo Historic District
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Rodizio Grill – This steakhouse specialises in Brazilian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 27.31 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.99 per person
  • Valet parking fee: USD 27.31 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

vic

Stayed 2 nights in Dec 2025

8/10 Good

Keylin

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Darreo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was terrific.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Stayed 5 nights in Dec 2025

10/10 Excellent

Shelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025

2/10 Terrible

Kelvin

Stayed 1 night in Dec 2025

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Staff & service, amenities
First of all, I booked this hotel because they had a decent looking pool. We get there, and the pool is “Out of Service” so that was a major bummer. My son was pretty devastated since he had been talking about wanting to swim. I mean how hard is it to have a pool up and running? You are a hotel, you should have that fixed and working. It’s really not that hard to do. Next, there was only ever one person working the front desk and there was always at least 5 or 6 people in line to check in. You had to stand there for 15 minutes for anything you needed. For example, I stood there for 15-20 minutes just to check in. Later that same night, I went down to their little market to get snacks and had to wait in line 15+ minutes again. Really annoying and inconvenient. Last but definitely not least, there was an African American woman who was working the front desk the afternoon/night of Saturday, December 21st, who was extremely rude. Not friendly at all, just rude, cold, and short with me. That pissed me off and ruined my mood. All of this to say, we will not ever be staying at this hotel again when we come visit Chattanooga.
Stayed 1 night in Dec 2025

10/10 Excellent

Tonja

Business traveller
Liked: Cleanliness, staff & service
Staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. All of our requests for the room needs were not just met, but exceeded. Front Desk staff were friendly and helpful. Great experience, convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Ues
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room but the staff and valet were exceptional.
Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Very clean room. The help was great. The man working the check in vallet service was the best.He was very friendly and shared some great places to check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Stayed 1 night in Dec 2025

10/10 Excellent

Brittny

Stayed 1 night in Dec 2025

2/10 Terrible

Yulaunda

Stayed 1 night in Dec 2025

10/10 Excellent

Vasileios

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
staff is great!
Stayed 1 night in Nov 2025

8/10 Good

angela

Stayed 1 night in Nov 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! The only thing we didn’t love was it was valet only parking, so that was a mandatory fee we weren’t expecting. Had we known that ahead of time, it would’ve been great. Otherwise, great!
Stayed 2 nights in Nov 2025

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