Comfort Inn Sylva - Cullowhee

2.5 star property

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Photo gallery for Comfort Inn Sylva - Cullowhee

Free daily buffet breakfast
Lobby
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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1235 E. Main Street, Sylva, NC, 28779
  • Place, Southwestern Community College
    ‪3 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪31 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Sylva - Cullowhee

This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site. Housekeeping is available on request.
Comfort Inn Sylva - Cullowhee offers 77 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead.

This Sylva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Sylva - Cullowhee. During your stay, you'll be within walking distance of Southwestern Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Nantahala National Forest and a 3-minute drive from Southwestern Community College
Comfort Inn Sylva - Cullowhee offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Sylva - Cullowhee. Self parking is free.

This Sylva hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Sylva
Comfort Sylva
Comfort Inn Hotel Sylva
Comfort Inn Sylva Cullowhee
Comfort Sylva Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel
Comfort Inn Sylva - Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel Sylva

Comfort Inn Sylva - Cullowhee Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Samuel L

Liked: Amenities
Dead bug on window shade staff was good
Stayed 1 night in Nov 2025

10/10 Excellent

Ali

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Ruth, Maryville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially breakfast staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Jae-hoon

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Location.
Stayed 2 nights in Nov 2025

8/10 Good

Lena

Great location, staff was nice, and the room was
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and had a nice breakfast. Now with the negative. I was checking in and there was no one to be found. I stood there at the counter for about 10 to 15 minutes with no front desk attendant. I finally was assigned my room and the ac unit was scratching and faulty so I switched rooms and was given even a worse room. It was given room 217. The room shared a wall with the elevator shaft. Every time the elevator moved my room shook and the lights in my room dimmed. This went on all night long and continued until checkout. One of the worst sleeps I have ever had in a hotel room. If I was given a proper room it would have been a great hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and accommodating for s very late check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Nice breakfast and location to WCU
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will stay again if I am in Sylva. My only complaint is that the breakfast bacon was over cooked every morning. Other than that...my stay was very enjoyable!
Stayed 3 nights in Oct 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
Great location!
Stayed 4 nights in Nov 2025

10/10 Excellent

Geoff

Business traveller, Travelled with family
Liked: Staff & service
There was a gross washcloth in the back of the toilet that was making the toilet run. Once I removed it, it quit running and everything else was fine.
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable
Stayed 1 night in Oct 2025

4/10 Poor

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Took 3 trips up and down the elevator before we got a key that would open the door. Overpriced because of price gouging during fall leaf season.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service, clean room. Would definitely stay again.
Stayed 2 nights in Oct 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Have stayed here repeatedly since fall 2024. The night clerk, Ashton, was super helpful from 2AM to 3:30 AM when I had to change rooms 3 times in order to have a room with a working TV.The manager is working on the TV issue but is out this week. The clerk in the morning that was dismissive of Ashton and me about this issue was not customer oriented in the least. Johnny, who works the breakfast area is a gem and has always been on the 25 or so nights I have stayed there. I find myself always tipping him big because he goes the extra mile, just wants to see other people happy, and is the best part of this place, ...always has a smile, and never asks for a thing. I hope others will show their appreciation as well because he sure deserves it but I feel like it's not the norm.
Stayed 1 night in Oct 2025

8/10 Good

Bobbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Maura

Travelled with family
Liked: Staff & service

Just okay

Great service, kinda noisy, and room needed some work.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomad

Stayed 1 night in Oct 2025