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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Exterior
Breakfast, lunch and dinner served
Exterior
Point of interest
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Place, Cleveland State University
    ‪3 min walk‬
  • Place, Progressive Field
    ‪6 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(87 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(13 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Room amenity

Suite, 1 King Bed, Corner

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with an indoor pool, 4-minute walk to Cleveland State University
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Crowne Plaza Cleveland at Playhouse Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Progressive Field. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Cleveland State University and 7 minutes on foot from Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square by IHG. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Brel's at Playhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brel's at Playhouse

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 846 out of 1299 reviews
Rating 8 - Good. 250 out of 1299 reviews
Rating 6 - Okay. 126 out of 1299 reviews
Rating 4 - Poor. 43 out of 1299 reviews
Rating 2 - Terrible. 34 out of 1299 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff. Clean room. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. I would come back again
Stayed 2 nights in Oct 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Oct 2025

8/10 Good

Luann

Liked: Amenities
I did want a bathtub. None were available. Latoya made sure I got breakfast. It was delicious. Mr. Alex took very good care of me. Asked if I needed any thing, and took care of my request. Good job done by all. Thank you!! I will recommend your hotel to my friends and family!!
Stayed 1 night in Oct 2025

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel accommodation in the heart of downtown Cleveland 1520 minute walking distance to the Huntington conference center. Plenty of dining and entertainment options with in easy reach.
Stayed 3 nights in Oct 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk staff was wonderful Ms April and Ms Latoya ❤️ took care of all requests . Both very kind and knowledgeable of Cleveland area. I was visiting from Tampa so this made my stay very enjoyable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have so many beautiful things to say about this hotel! This was literally the most incredible hotel stay I have ever had and I have traveled around the world. The staff: Kelly, Daniel, David and Latoya made me feel so at home. When I got a cold and was feeling very ill, they, asked how I was feeling and monitored my healing, they delivered what they called a care package of multiple herbal teas, honey and fresh grated Ginger. I have never felt so at home and seen, as they made me feel during my stay. Also, the location of the hotel being right down the street from the local organic grocery store, health line accessible, cleanliness of the lobby and the attention to detail that the housekeeping staff take when cleaning rooms, is incredible! Thank you all so very much! I would definitely recommend this hotel, this staff and this Crowne Plaza location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in no breakfast was obtain at the hotel. Its offered.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

6/10 Okay

Dianna

Travelled with partner
Liked: Property conditions & facilities
The guy that checked me in was kinda rude when i mentioned there was an order in the hall way. The room next to me you coild hear having sex which made it very uncomfortable. The tv in our room the picture wasn't clear no matter what channel we tried to put it on. Definitely expected a better stay for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sydney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room met expectations. Being clean, & great view!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

8/10 Good

Sariah

Travelled with family
Disliked: Property conditions & facilities
Located in a good location but hotel itself looks from 1960
Stayed 1 night in Aug 2025

10/10 Excellent

Saul, chino hill

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Crowne Plaza for three nights, paying around $600 for a room advertised with a Lake Erie view. Unfortunately, several aspects of the stay were disappointing. To start, the hotel did not mention that parking was not included. Upon arrival, we learned valet parking was the only option, costing $55 per night — a significant and unexpected additional expense. The room itself did not match what was advertised. Although we specifically booked a room with a Lake Erie view, we were placed on the opposite side of the building with no view of the lake at all. In addition, two of the lights in the room were not functioning, the windows were dirty, and the bathroom door would not close at all. We also paid for breakfast for two, which was supposed to include one entrée from the menu as well as access to the buffet. However, on the first morning, staff insisted we look at the buffet before they would provide a menu, saying we could only order an entrée if we didn’t find something there we liked. On the second morning, a different server told us that our breakfast plan included the buffet only and not a menu item at all, which was confusing and inconsistent with what we paid for. Overall, the experience did not meet the expectations set by the hotel’s description or price point. With clearer communication, consistent service, and attention to room maintenance, this could have been a much better stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

octavia

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Denise

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The stay itself was fine. We had to park on the parking garage so far away. Or we could have paid for valet parking for $50. That is why the room price was acceptable. My husband bad knee did not fair well to the walk at 9:00 at night.
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Generally good experience for the money
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025