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Hilton Garden Inn Cleveland Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Airport

Exterior
1 bedroom, desk, blackout curtains, iron/ironing board
Reception
Bar (on property)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Hot tub
  • Breakfast available
  • Pool

Explore the area

Map
4900 Emerald Court SW, Cleveland, OH, 44135
  • NASA Glenn Research Center
    ‪4 min drive‬
  • I-X Center
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

One King Bed, Accessible

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Accessible Room

1 bedroom, desk, blackout curtains, iron/ironing board

King Bed Accessible Room

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

1 bedroom, desk, blackout curtains, iron/ironing board

Room

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland Airport

Hotel with an indoor pool, in the vicinity of Lake Erie
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Cleveland Airport offers 168 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland Airport. During your stay, you'll be close to Rocky River Reservation. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from Lake Erie and 14 minutes from Christmas Story House
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. The business-friendly Hilton Garden Inn Cleveland Airport also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 25 for adults and USD 6 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25 for adults and USD 6.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Hilton Garden Inn
Hilton Garden Inn Cleveland Airport
Hilton Garden Inn Hotel Cleveland Airport
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland Airport Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland

Hilton Garden Inn Cleveland Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a really good stay here and was perfect for our early morning flight out of the airport. The staff was amazing and helped make sure that we had transportation to and from the airport, which was on time and very courteous. The low 3 stars on the property condition was only because the property was under construction and the lobby was closed. Once the renovations are completed, this would be back to a five star review
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
The ladies at check in we very nice and friendly. 3 great gals. What a nice welcoming, even with all the construction. Dominique in the bar/temporary dining room is a true GEM! Great personality and a real people person!! Give her a raise!! Getting to the hotel is difficult, even for locals. Room was good, new carpet and upgrade on cabinets in bathroom, however the tub could have used refacing. Great towels!!! NO BODY LOTION,, empty. The morning staff both for breakfast and check out need courtesy skills and knowledge to be friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna

Stayed 1 night in Dec 2024

2/10 Terrible

Landon

Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTINE LYNN

Liked: Cleanliness, staff & service, amenities
Under rennovation but staff more than compensated. Does not have an executive lounge. Dont pay extra for the snacks drink pkg. Not worth it
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Less than advertised

The hotel was under construction and majority of amenities were not available, including the restaurant and gym and pool. It would have been helpful to know this before booking. Price to stay was not altered in any way despite absent amenities and conditions. There was plaster dust everywhere despite efforts to contain with plastic covering work sites. Signage was non existent and there were no maps or information sheets in the room to share alternatives for places to dine. Only one elevator was operational. Ice maker was broken. On the bright side, the room was well appointed and recently renovated. The bed was comfortable. The complimentary breakfast was satisfying and woman at the makeshift lobby where we checked out was lovely. The crew working were up early sanding walkways in the parking lot to keep up with the snow.
Stayed 1 night in Feb 2025

2/10 Terrible

bob

Business traveller
Disliked: Staff & service

How bout some compensation for shoddy service.

Lobby and restaurant not available under construction. So no dinner when we arrived. Breakfast not ready at 7 am as advertised and told to us by employees . Still had to pay full price for half price service. Will not stay here again and I’m getting tired of Hotel .com not having our backs when we the customers have issues. You both can be replaced.
Stayed 1 night in Feb 2025

10/10 Excellent

Broc

Business traveller
The food was great along with the service from the staff!
Stayed 1 night in Jan 2025

10/10 Excellent

caryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport for an easy drive. Very clean. Friendly staff. Doing some renovations, I'm sure it will be even better!
Stayed 2 nights in Jan 2025

2/10 Terrible

Charles

Business traveller
i chose this hotel because of the pool and hot tub. it was under renovation and i was not informed. It ruined my stay. I did complain and was shrugged off.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Stayed 1 night in Jan 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean despite some major renovations. My room was updated and very comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Excellent

This may sound crazy, but the crew there was so welcoming, and friendly! It was just the kind of service you dont see anymore! AND, I am a pillow snob and typically travel with my own pillow, which I forgot this time. The pillows were soft and luxurious. AND they had live music in the evening! My husband and I loved this visit! GREAT job Hilton!
Stayed 1 night in Jan 2025

8/10 Good

svens, canton

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Remodeling underway, limiting elevators in operation. Not the same caliper appointments and condition I’d come to know after a long history with HGI.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ismael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was short and pleasant with great staff and a smooth shuttle ride to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024