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Hilton Garden Inn Cleveland Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Airport

Terrace/patio
Exterior
Snack bar
Room | Desk, blackout curtains, iron/ironing board, cots/infant beds
Guests enter a classic lobby with a reception desk, potted plants, and modern pendant lights.

Popular amenities

  • Room service
  • Bar
  • Hot tub

Explore the area

Map
4900 Emerald Court SW, Cleveland, OH, 44135
  • NASA Glenn Research Center
    ‪4 min drive‬
  • I-X Center
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Accessible Room

King Bed Accessible Room | Bathroom shower

King Bed Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room

9.0 out of 10
Wonderful
(47 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom shower

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland Airport

Hotel with an indoor pool, in the vicinity of Lake Erie
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Cleveland Airport offers 168 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland Airport. During your stay, you'll be close to Rocky River Reservation. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Lake Erie and 14 minutes from Christmas Story House
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. The business-friendly Hilton Garden Inn Cleveland Airport also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 10 to 25 for adults and USD 6 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25 for adults and USD 6.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Hilton Garden Inn
Hilton Garden Inn Cleveland Airport
Hilton Garden Inn Hotel Cleveland Airport
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland Airport Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland

Hilton Garden Inn Cleveland Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 91 out of 1010 reviews
Rating 4 - Poor. 62 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
They had just got done remodeling and it was nice :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry nice c
Stayed 1 night in Apr 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well kept
Stayed 1 night in Apr 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Room comfort

Noisy equipment.

Not so good, noisy .1.Room 208 is one room away from the elevators and the equipment room is below just below. The hotel is finishing up some renovations, the new equipment looked to be installed but may not running yet. 2. The fan or compressor motor on the a/c unit was pretty loud when it kicked on. To be fair,I didn't request a different room or complain, but I should have. The staff was friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was prefect for an early airport pickup!
Stayed 1 night in Apr 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this area and this hotel so I come back whenever I'm in this area.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roger

Business traveller
Liked: Staff & service
New lobby and eating area. Still under construction in areas.
Stayed 2 nights in Apr 2025

4/10 Poor

Sara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am a big Hilton fan. I usually stay at Hilton everywhere I go. However, this location was a huge disappointment. The staff was a bit ghetto for my taste. The scent of the hotel was a bit odd. There were renovations going on and the staff appeared to be quite disorganized. When I called to get some tissue I had to call several times because I was placed on hold for over 5 minutes. Finally when I called back for a third time I was left on hold while they carried on a conversation with someone. I finally decided to approach one of the cleaning ladies in the hall, who kindly helped. With that said, I must say they were accommodating and allowed me to check in quite early around 10:30am. They definitely need to work on their professionalism at this site. It doesn’t meet the typical standard of a Hilton property.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at the inn

Surprisingly located in a natural setting near the airport with 7th floor views of the city lights. This little gem is in the midst of some renovation right now. We still were able to sit down for a plate of tasty wings and a glass of wine in a ground floor room set up to accommodate weary travelers. The staff reflected a happy well oiled machine. Room was very clean and stocked with nice over night needs. The TV set had Welcome Elizabeth on the screen. So very personal and amusing letting me know I was an important guest! Complimentary buffet breakfast was attended to by a lovely lady. Would definitely return for the comfort and to see and utilize the new fresh look of the current renovations.
Stayed 1 night in Apr 2025

4/10 Poor

Jabraya

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Douglas, Louisville

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only thing good about this property the staff was great I wounder how they could work in such a bad conditions if I were Rick or Cathy Hilton I’d be embarrassed to have the Hilton name to own that hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Noel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a basketball tournament and were extremely disappointed. The lobby was closed when we arrived, with no clear directions for check-in. The process was cold—no welcome, no info—just handed a room key. The pool was closed, which was never communicated, and the elevator situation was awful (only one working). We were on the 6th floor and had to take the stairs most of the time. Housekeeping never came. We had to make our beds, take out trash, and go get our own towels and clean sheets due to stains. After a long day of games, my daughter couldn’t shower because there were no clean towels in the room. We discovered breakfast by accident. Staff was loudly complaining about how much food people were taking, making it uncomfortable. No instructions on where to leave dishes, and staff disappeared mid-service. Checkout was rushed and dismissive, and when we asked about a refund due to all the issues, we were told management wasn’t available until Monday. Later, our refund was denied because we “fulfilled our reservation” per our travel site. We also witnessed a family checking out early due to finding a roach, and the staff’s response was “what would you like me to do?”—unprofessional and unacceptable. This stay was stressful, and the lack of communication, cleanliness, and accountability made it worse. I would not recommend this hotel to families or teams.
Stayed 2 nights in Apr 2025

2/10 Terrible

steven

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction nothing on web site
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.. even with remodeling! The room was very nice and the lobby once done will be very nice and welcoming!
Stayed 1 night in Apr 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under heavy construction with very inconvenient closures. We were not made aware ahead of time or compensated.
Stayed 1 night in Apr 2025

10/10 Excellent

Hayden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable. Undergoing renovations in lobby area but minor inconvenience.
Stayed 1 night in Apr 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Construction Chaos

This was a good hotel with some big issues. They are in the middle of a full remodel, and the whole hotel is torn up. Their people sit in the hallway because the lobby area is closed. The pool area is closed. They are running the bar and restaurant out of a meeting room. One of the elevators stopped working one of the days. It was a real mess. Our room on the top floor was nice looking with brand new decor. However, there were intrinsic functionality issues. We could hear the people next door EASILY. One day they had a cell phone alarm going off clearly for 45 minutes; even from down the hallway standing at the elevator. A part of the desk fell off when the glue let go. The shower door wouldn't close all the way, the shower head pipe was loose and would twist inside the wall if you tried to re-aim the sprayer. And there was no vent fan, so the steam got bad very quickly.
Stayed 5 nights in Apr 2025

8/10 Good

Tonia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in staff was not very helpful. They seemed very overwhelmed and were unable to print me a receipt. They said that would have to email it which still has not happened.
Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under heavy construction and everything was in disarray. I had to pay full price for a terrible, terrible nights stay. Oh yeah, and the gym was closed so I had to go for a run outside in 25 degree weather.
Stayed 1 night in Mar 2025