6/10 OK
Tarkistettu asiakas
Liikematkailija
20.2.2025
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Not Worth It.
Not a good stay, every aspect of this stay that involved service was unpleasant. When we arrived to valet our vehicle the valet was unavailable. We were told a ticket would be brought to our room when we left our keys at the front desk. The ticket was never brought. When we requested the vehicle the next morning the valet was not there and the front desk person eventually went to get our truck. When we checked in we were informed that the gym was closed for maintenance and that we would need to go to a local gym near the hotel. The local gym accused us of being dishonest and claimed that the hotel gym maintenance was completed, they were right about the maintenance. the wait for the breakfast bar was unexcusable, ~25mins to be seated at an available table due to limited staff. The shower head in the room was rusted over and leaky. When I returned to my room ~6pm the room was not yet cleaned. The pool went up to 7.5 ft and was heated, very nice overall. There was a Gelato Bar near the front desk but the gelato wasn't good. Wouldnt stay here again, there are plenty other nice hotels in this area.
Tarkistettu asiakas
Yöpyi 3 yötä helmikuussa 2025