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Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Place, Three Rivers Greenway
    ‪3 min drive‬
  • Place, South Carolina State Farmers Market
    ‪4 min drive‬
  • Place, Lexington Medical Center
    ‪6 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pool
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  • Spa
  • Parking included
3.9 out of 5, Good, 1,057 reviews
The price is €73
includes taxes & fees
21 Dec - 22 Dec
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About this property

Quality Inn West Columbia - Cayce

Family-friendly hotel connected to a shopping centre in West Columbia with free breakfast
Along with a nightclub, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping centre and close to South Carolina State Farmers Market. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 11 minutes by car from University of South Carolina and 15 minutes from Fort Jackson
Quality Inn West Columbia - Cayce offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 112 out of 407 reviews
Rating 8 - Good. 109 out of 407 reviews
Rating 6 - Okay. 74 out of 407 reviews
Rating 4 - Poor. 54 out of 407 reviews
Rating 2 - Terrible. 58 out of 407 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

The bathroom and showers were dirty rooms smells smoke cigarettes and sheets we’re dirty and smell mad ac did not work and the cleaning lady’s don’t change the sheets when you check out cause we check out and the lady did ur rooms and she did not remove the sheets she did the bed with same sheets we use and they smoke while there cleaning the rooms inside the rooms
Stayed 2 nights in Aug 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Vladimir, Davenport

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Elizabeth

Rooms were clean except for old stain
Stayed 2 nights in Aug 2025

4/10 Poor

Nyaisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Lakoskski

Liked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Beatrice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not well kept. The pictures are nothing like the rooms. Bathtub not clean..I left out when I cam back I killed roaches. The shower head molded. Those towels had spots on them .I always travel with my own because of this. I was just very disappointed, although this location was convenient, I will find something else in the area.
Stayed 2 nights in Jul 2025

6/10 Okay

Brenda Priscila

Travelled with family
Está limpio y el desayuno está muy bien y cerca de restaurantes Sony macdonalds y enfrente uno de hadders y puedes ir caminando a la gasolinera por si tienes hambre ya tarde y a 10 minutos del aeropuerto
Stayed 3 nights in Jul 2025

6/10 Okay

Ruth

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kendall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Staff was very helpful and kind. Also had a very clean room and a comfortable chair to sit in. I will be booking this room again nice place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! Dirty, roaches, breakfast disgusting
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff
Stayed 1 night in Jun 2025

8/10 Good

Callina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sopetty

Stayed 1 night in Jun 2025

8/10 Good

Rayner

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Anges

Disliked: Amenities, property conditions & facilities
The very good experience I had last year is why I booked this year...As rain blew in under and around my door the front desk decided that I could handle that myself. I understand they don't control the weather but saving their flooring and preventing a fall should have been more concerning. The last two days there was water dripping from the ceiling vent in the bathroom. I didn't call as I felt I would have been told to handle that too. I put towels down but it was challenging as it was ' raining' on the toilet making use of the facilities an issue. It's a convenient location for me but I won't be back. And, I used bandages to keep one of the lampshades in place as all three in the room are complete trash.
Stayed 5 nights in May 2025

6/10 Okay

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Had a comfy bed and plenty of space.
Stayed 1 night in May 2025

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

8/10 Good

Mack

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The stay at quality inn was comfortable. Great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Bruna

Stayed 6 nights in May 2025

4/10 Poor

BRYAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room for two with ONE chair. Room service terrible. Trash on walk way in front of room for two days. Coffee pot in breakfast area broken. No TV Chanel or TV operation guide. No toilet lid.
Stayed 2 nights in May 2025