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Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Place, Three Rivers Greenway
    ‪3 min drive‬
  • Place, South Carolina State Farmers Market
    ‪4 min drive‬
  • Place, Lexington Medical Center
    ‪6 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Columbia - Cayce

Along with a nightclub, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping centre and close to South Carolina State Farmers Market. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 11 minutes by car from University of South Carolina and 15 minutes from Fort Jackson
Quality Inn West Columbia - Cayce offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 124 out of 426 reviews
Rating 8 - Good. 114 out of 426 reviews
Rating 6 - Okay. 75 out of 426 reviews
Rating 4 - Poor. 55 out of 426 reviews
Rating 2 - Terrible. 58 out of 426 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Marcos

Stayed 2 nights in Nov 2025

10/10 Excellent

John, PLYMOUTH

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was very good. It was in a good location and I had a couple of options within walking distance for drinks and dinner. The staff at the front desk were very nice and helpful
Stayed 1 night in Nov 2025

8/10 Good

Debohra

Liked: Cleanliness, staff & service
Ideal location. Staff was accommodating and courteous. Facility is older but room was clean and the bed was comfortable which was all I needed to sleep and get back on the road,
Stayed 1 night in Nov 2025

4/10 Poor

JOSE L., Miami

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room clean , mattress broken means the springs were wore down , general aspect was like they gonna close soon or turn down the whole building. Ice machine only at first floor working. Vending machine with s few things. Breakfast consisted basically corn flakes and toast bread, DONT TRY THE EGGS . They are like liquid eggs looks like from hospital dinner type. On top of that hair were found. The guy replacing the eggs very rude jump on front of me to place more eggs and hair were part of the combo I guess. For 80dls is not worth……….
Stayed 1 night in Nov 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room they gave us was very dirty, so we had to switch due to a stopped up toilet someone had used (#2) and couldn't flush. It also had lots of dirt on the floors. The second room was cleaner but the shower was had a major crack/hole in it and the tub was dirty plus there was a dead roach on the floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Great breakfast. Comfortabble room.
Stayed 1 night in Oct 2025

6/10 Okay

Katlynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Dead bugs all over ( flies etc.) Food crumbs behind the beds. Tile,flooring etc in poor condition.
Stayed 1 night in Oct 2025

6/10 Okay

America

Travelled with family
Liked: Staff & service
An airport shuttle would have been a bonus.
Stayed 1 night in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Great place to stay. Doors leak warm air in and light
Stayed 1 night in Oct 2025

10/10 Excellent

Joselinne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Gretchen

Disliked: Cleanliness, property conditions & facilities
Drawers had trash in them upon check-in. Overall impression that this place is run down and dirty
Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Parking was easy. The location was good. However, it was a bit noisy. The people who had a room above us were extremely noisy. There were some younger people walking around outside our room late nigh/early morning, being loud.
Stayed 1 night in Oct 2025

8/10 Good

Melissa D.

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa D.

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Griceida

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
N
Stayed 1 night in Jul 2025

4/10 Poor

Treena

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great. The room was decent. The free breakfast was not good. Eggs but no meat or potatoes like the front desk told me.
Stayed 1 night in Aug 2025

8/10 Good

Oneal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
What a complete DUMP!! Drive to the next exit!! Sink was clogged, mold on the ceiling above the shower. Trash and chicken wing bones laying around the ground. You can stand on the balcony looking into the truck stop observing the lot lizards at work and trucks idle all night!! $90.00 bucks for all this entertainment!! Never again!!
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

The bathroom and showers were dirty rooms smells smoke cigarettes and sheets we’re dirty and smell mad ac did not work and the cleaning lady’s don’t change the sheets when you check out cause we check out and the lady did ur rooms and she did not remove the sheets she did the bed with same sheets we use and they smoke while there cleaning the rooms inside the rooms
Stayed 2 nights in Aug 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Vladimir, Davenport

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Elizabeth

Rooms were clean except for old stain
Stayed 2 nights in Aug 2025

4/10 Poor

Nyaisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Lakoskski

Liked: Staff & service
Stayed 2 nights in Jul 2025