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Hotel Mary Carmen

2.0 star property

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Photo gallery for Hotel Mary Carmen

Property entrance
Interior
Traditional Double Room, Private Bathroom | Down duvets, in-room safe, blackout curtains, iron/ironing board
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, QROO, 77600
  • San Miguel Church
    ‪3 min walk‬
  • Cozumel Maritime Terminal
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪8 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom | Down duvets, in-room safe, blackout curtains, iron/ironing board

Traditional Double Room, Private Bathroom

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower | Down duvets, in-room safe, blackout curtains, iron/ironing board

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

  • 16 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Double Room Single Use

Economy Double Room Single Use | Down duvets, in-room safe, blackout curtains, iron/ironing board

Economy Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Mary Carmen

Belle Époque hotel in Cozumel with a 24-hour front desk
Along with a microwave in a common area, this hotel has a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Mary Carmen offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cozumel hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mary Carmen. During your stay, you're just a quick walk from Central Plaza. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Museo de la Isla de Cozumel and 8 minutes on foot from Punta Langosta Pier
As a guest of Hotel Mary Carmen, you'll find a library, a terrace, and a vending machine. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Mary Carmen.

Smoking is allowed in designated areas at this Belle Époque Cozumel hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mary Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 260 for adults and from MXN 260 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mary Carmen Cozumel
Hotel Mary Carmen
Mary Carmen Cozumel
Hotel Mary Carmen Hotel
Hotel Mary Carmen Cozumel
Hotel Mary Carmen Hotel Cozumel

Hotel Mary Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 456 reviews
Rating 8 - Good. 151 out of 456 reviews
Rating 6 - Okay. 34 out of 456 reviews
Rating 4 - Poor. 10 out of 456 reviews
Rating 2 - Terrible. 4 out of 456 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Property conditions & facilities

Sweet, quite hotel.

The hotel was lovely and all the employees too. The hot water was a bit of a challenge some days. I loved the drinkable water available.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at HMC.

Great stay at Hotel Mary Carmen. Room was updated since last year, with new tile in bathroom, and nice shower head. Ac worked great and also ceiling fan when ac was not necessary. In room safe was nice, and plenty of water available in dispensers on each floor. The turtles are still there in the courtyard, making that area pleasant. Jose Angel at front desk is helpful as always.
Stayed 7 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well maintained property. Definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, comfortable, friendly and perfect location. Need I say more?
Stayed 7 nights in Jan 2025

8/10 Good

Murugananthathas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right in the middle of town centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After many stays, still my favorite
Stayed 3 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in good location.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clea, safe and all employees were great. Location was perfect.
Stayed 7 nights in Jan 2025

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean. Friendly helpful staff. Good location. Nice breakfast. Interesting displays of antiques throughout the building.
Stayed 2 nights in Jan 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear pigeons make a prolonged cooing sound all night long and hear people talking and laughing at 6am. Bed is very uncomfortable. Otherwise it is a Cozy place at a reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the vintage decoration is amazing. My daughter and i love it! The staff was really helpful with everything; they help me a lot a couple of days that my daughter was not feeling well and also with directions, ideas or what to do, etc. The location is central.
Stayed 2 nights in Dec 2024

8/10 Good

Farzad

Stayed 2 nights in Dec 2024

6/10 Okay

Denise

Stayed 17 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Mary Carmen. Great value for the price point on Cozumel comparatively. Rooms are clean. Linens are nice. Beds are meh. Bathrooms are acceptable, could use more cleaning in the shower but that's pretty normal at this price point honestly. Turtles are fun. Surprised how quiet it was at night. Courtyard is nice. WiFI works. Staff is friendly and helpful. Stayed almost a week.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teri

Stayed 1 night in Dec 2024

8/10 Good

fehmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the msin strip so was quiet. Property had everything that I needed for my stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Victor M.

Liked: Cleanliness
Disliked: Amenities
A/C terribly noisy. Had to turn it off if I wanted to sleep comfortably
Stayed 6 nights in Dec 2024

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dive vacation

Very affordable, stay was great. A great basic hotel for a dive trip. Nothing special but more than necessary.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gregory

Stayed 7 nights in Nov 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and other staffs are very nice. Location is convenient, you can walk around the downtown. Restaurants, dive shops, pharmacy and souvenir shops are walking distance. Easy to get taxi from the property. I came for diving and the room has lots of hanger to dry my stuff. Cons: pillows and duvet cover kind of stink like they haven’t been washed in a while. Overall the property is great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous staff. Clean and comfortable. Nice antique homey decor. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Always great!
Stayed 10 nights in Oct 2024