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Hotel Mary Carmen

2.0 star property

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Photo gallery for Hotel Mary Carmen

Terrace/patio
Interior
Interior entrance
Interior detail
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, QROO, 77600
  • Place, Museo de la Isla de Cozumel
    ‪2 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Place, Punta Langosta Pier
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom | 1 bedroom, down duvets, in-room safe, blackout curtains

Traditional Double Room, Private Bathroom

9.6 out of 10
Exceptional
(29 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower | 1 bedroom, down duvets, in-room safe, blackout curtains

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Double Room Single Use

Economy Double Room Single Use | 1 bedroom, down duvets, in-room safe, blackout curtains

Economy Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

1 bedroom, down duvets, in-room safe, blackout curtains

Room

  • 30 sq m
  • Sleeps 4

View all photos for Room

1 bedroom, down duvets, in-room safe, blackout curtains

Room

  • 30 sq m
  • Sleeps 6

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About this property

Hotel Mary Carmen

Belle Époque hotel in Cozumel with a 24-hour front desk
Along with a microwave in a common area, this hotel has a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Mary Carmen offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cozumel hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mary Carmen. During your stay, you're just a quick walk from Punta Langosta Pier. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Museo de la Isla de Cozumel and 8 minutes on foot from Punta Langosta Pier
As a guest of Hotel Mary Carmen, you'll find a library, a terrace, and a vending machine. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Mary Carmen.

Smoking is allowed in designated areas at this Belle Époque Cozumel hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mary Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 260 for adults and from MXN 260 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mary Carmen Cozumel
Hotel Mary Carmen
Mary Carmen Cozumel
Hotel Mary Carmen Hotel
Hotel Mary Carmen Cozumel
Hotel Mary Carmen Hotel Cozumel

Reviews

Hotel Mary Carmen Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 464 reviews
Rating 8 - Good. 153 out of 464 reviews
Rating 6 - Okay. 34 out of 464 reviews
Rating 4 - Poor. 10 out of 464 reviews
Rating 2 - Terrible. 4 out of 464 reviews

Reviews

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The property was a great location by the square and ferry dock. And the staff and hotel was clean and neat for the great price.
Stayed 1 night in May 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mary Carmen

We stayed 4 night and really enjoyed ourselves. Great location, filling and convenient breakfast. Enjoyed watch the turtles in the main patio area.
Stayed 4 nights in May 2025

8/10 Good

Ciprian, Whistler

Liked: Cleanliness, staff & service
This hotel has a lot of character. Location is the best.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with great decor. I’ll be back. I’m very happy with this budget option. I like the patio with turtles . It’s nice to have a place to cook. The breakfast could be a little better.
Stayed 4 nights in Apr 2025

10/10 Excellent

doug

Stayed 11 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I’ve been staying here for years. It’s right downtown where all the restaurants are centrally located very very clean. Can’t say enough about this place. Will stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to every thing
Stayed 10 nights in Mar 2025

10/10 Excellent

edward keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality

Great location, easy walk to the ferry terminal plenty of restaurants nearby felt very safe quiet comfortable very helpful staff. Appreciated the bulk filtered water in the lobby. Reduce waste with glass glasses eco-friendly. Would stay there again on future trips
Stayed 3 nights in Feb 2025

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice old hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Property conditions & facilities

Sweet, quite hotel.

The hotel was lovely and all the employees too. The hot water was a bit of a challenge some days. I loved the drinkable water available.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at HMC.

Great stay at Hotel Mary Carmen. Room was updated since last year, with new tile in bathroom, and nice shower head. Ac worked great and also ceiling fan when ac was not necessary. In room safe was nice, and plenty of water available in dispensers on each floor. The turtles are still there in the courtyard, making that area pleasant. Jose Angel at front desk is helpful as always.
Stayed 7 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well maintained property. Definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, comfortable, friendly and perfect location. Need I say more?
Stayed 7 nights in Jan 2025

8/10 Good

Murugananthathas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right in the middle of town centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After many stays, still my favorite
Stayed 3 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in good location.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clea, safe and all employees were great. Location was perfect.
Stayed 7 nights in Jan 2025

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean. Friendly helpful staff. Good location. Nice breakfast. Interesting displays of antiques throughout the building.
Stayed 2 nights in Jan 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear pigeons make a prolonged cooing sound all night long and hear people talking and laughing at 6am. Bed is very uncomfortable. Otherwise it is a Cozy place at a reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the vintage decoration is amazing. My daughter and i love it! The staff was really helpful with everything; they help me a lot a couple of days that my daughter was not feeling well and also with directions, ideas or what to do, etc. The location is central.
Stayed 2 nights in Dec 2024

8/10 Good

Farzad

Stayed 2 nights in Dec 2024

6/10 Okay

Denise

Stayed 17 nights in Dec 2024