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Citymax Bur Dubai

3.0 star property

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Photo gallery for Citymax Bur Dubai

Reception
Sports bar
Rooftop pool
2 restaurants; breakfast, lunch and dinner served
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Bar

Explore the area

View in a map
Kuwait Street Mankhool Area, Dubai
  • Place, BurJuman Mall
    ‪12 min walk‬
  • Place, Dubai Museum
    ‪3 min drive‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining) | In-room safe, individually furnished, desk, laptop workspace

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Citymax Bur Dubai

Along with 2 restaurants, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service.
Citymax Bur Dubai offers 691 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Citymax Bur Dubai, you'll be within walking distance of BurJuman Mall. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 12 minutes by foot from BurJuman Mall and a 3-minute drive from Dubai Museum
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Citymax Bur Dubai.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
CityCafe – This buffet restaurant serves breakfast, lunch and dinner.
Claypot – This theme restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 26 for adults and AED 13 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Bur Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 26 for adults and from AED 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 639949
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 239 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 247 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hariharan

Liked: Cleanliness, amenities, property conditions & facilities
Facilities, cleanliness, amenities, breakfast accessibility all good.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jan-Erik

Liked: Amenities
We stayed at Citymax hotel in Bur Dubai for 4 days. The hotel had a nice reception and rooms. We were pleasantly surprised about the pool area. However some extra cleaning of the bathroom was needed.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

ladybelle

Disliked: Cleanliness, amenities, property conditions & facilities
Poor breakfast and overcrowded spaces.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Chetan

Liked: Cleanliness, amenities, property conditions & facilities
Good supportive friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, amenities
Excellent and clean
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Shiju

Disliked: Amenities, property conditions & facilities
Small room high pricing
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Suri Babu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean rooms - good price
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Anup

Liked: Cleanliness, staff & service, amenities
Everything was great. Food was delicious. Will definitely go there again for food and service. House keeping was great !! Only complain was that they don’t have any trolleys at the reception and I had to wait for 30 minutes so i can move luggage to the room MYSELF !!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 26 nights in Aug 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AND LOCATION
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Step from desk very kind give us very good room n rate was excellent n all is good Kindness staying safety n very convenient Everything good Thanks
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good price from [ Expedia ]
Stayed 4 nights in Jul 2025
Verified

8/10 Good

BHARAT LAKHMAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms are clean but the shower area is small and no amenities in the Bathroom
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

OBIAGELI

Liked: Cleanliness, staff & service, property conditions & facilities
Place is an excellent location for those looking to go shopping in Dubai
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Anup

Liked: Cleanliness, staff & service, amenities
It was excellent food. We could not get early check in so it was inconvenient. Though we did informed them.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Swamy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Koon Beng

Liked: Cleanliness
Disliked: Amenities
Room is clean but very basic. Its in the vinicity of Indian neighbourhood. Thus, a lot of Indians booked this hotel. Place is safe, but cater to more for our Indian friends.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Maris

Liked: Cleanliness
Disliked: Staff & service, amenities
40 minute check in queue, short-tempered receptionist. Music blasting from night club all the way to the room making sleeping impossible. Ideal for a cheap party hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Amir

Liked: Cleanliness, amenities, property conditions & facilities
i don’t know why indian people have meeting in corridor,not only one time every morning and mid nights did the same with lots of laughing and noice
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Dushyant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best budget property in area like bur dubai. Highly recommend for indians. Enjoy and stay happy.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Nicolas

Liked: Property conditions & facilities
Disliked: Room comfort
Very noisy lobby, crowded, loud music. However the property is well maintained. Rooms are basic but clean and neat. The mattress is very hard
Stayed 3 nights in Oct 2025