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carathotel Düsseldorf City

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Photo gallery for carathotel Düsseldorf City

Front of property
View from room
Interior
Bar (on property)
In-room safe, desk, soundproofing, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Oststrasse 155, Stadtmitte, Düsseldorf, 40210
  • Konigsallee
    ‪4 min walk‬
  • Marktplatz
    ‪16 min walk‬
  • Düsseldorf Christmas Market
    ‪16 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite (city view)

In-room safe, desk, soundproofing, free WiFi

Suite (city view)

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (city view)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (city view)

9.0 out of 10
Wonderful
(84 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double Room (garden view)

In-room safe, desk, soundproofing, free WiFi

Superior Double Room (garden view)

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Suite City View

In-room safe, desk, soundproofing, free WiFi

Suite City View

  • Sleeps 2

View all photos for Superior Double Garden View

In-room safe, desk, soundproofing, free WiFi

Superior Double Garden View

  • Sleeps 2

View all photos for Standard Double City View

In-room safe, desk, soundproofing, free WiFi

Standard Double City View

  • Sleeps 2

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About this property

carathotel Düsseldorf City

Eco-certified hotel connected to a shopping centre in Düsseldorf with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a library are on-site.
Carathotel Düsseldorf City offers 191 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Düsseldorf hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Carathotel Düsseldorf City's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Konigsallee. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Konigsallee and a 3-minute drive from Marktplatz
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. A library, a vending machine, and multilingual staff are also featured at the eco-certified carathotel Düsseldorf City. Parking is available for a fee.

This Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Chop Steakhouse and Bar – On-site steakhouse.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse and Bar

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

carathotel Düsseldorf City Hotel Duesseldorf
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carathotel Düsseldorf City Hotel Düsseldorf

Reviews

carathotel Düsseldorf City Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Monika, BROWNS MILLS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our 3rd stay @ Carathotel D-dorf. It was as the previous stays.....very good. We'll stay there again when we're in Duesseldorf.
Stayed 10 nights in May 2025

8/10 Good

Koichi, Saitama

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice enough but the check-in process is painful and there’s no coffee in the room.
Stayed 2 nights in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusseldorf Trip

Great Hotel in a central location to the Train Station. Great Staff, very welcoming and informative.Breakfast was fantastic.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff friendly and helpful. Conveniently located
Stayed 2 nights in May 2025

10/10 Excellent

Dasheng

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have large desk
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Stayed 2 nights in Apr 2025

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

mathieu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice condition but

The hotel is located in the city center, about 10 minutes' walk from the central train station HBF and less than 10 mins' walk from Konigsallee and its stores. The hotel is very nice, but since there was no one at the front desk, I had to use the self-service machine to check in, but it didn't work and I had to wait nearly 30 mins for an employee to show up (no employees in the lobby or at the bar). Poor service
Stayed 1 night in Mar 2025

8/10 Good

SHIORI

Stayed 1 night in Mar 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Staying here since past 2 years during my every half yearly visit
Stayed 2 nights in Mar 2025

10/10 Excellent

Takuya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Jonghan, Seoul

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good location and a really good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Raiquan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been a favourite for my stays in Dusseldorf. The breakfast service has declined and they no longer cook eggs to order as they did previously. Seems that staffing levels have declined.
Stayed 3 nights in Jan 2025

10/10 Excellent

porndet

Stayed 1 night in Jan 2025

6/10 Okay

Michiko

Stayed 3 nights in Jan 2025

10/10 Excellent

ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located with easy access to parking. Clean and nice rooms, friendly staff, and even mistakes that were made were taken care of immediately.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its worth staying here

Nice place, clean with friendly staff and a delicious breakfast
Stayed 2 nights in Jan 2025

6/10 Okay

Philip, Shotton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We’ve stayed in this property eight times ,unfortunately this visit fell significantly below previous standards across the board
Stayed 4 nights in Dec 2024

8/10 Good

Takuya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Titichai, Vancouver

Liked: Cleanliness, property conditions & facilities
Hotel was decent, clean and safe. Internet was down for 3 days from Nov 25-27, and the staff did not have any solutions. I was relying on fast wifi for work but had to pay expensive data. This was unacceptable for what hotel advertised on their website that “ High-speed WiFi - an important building block in our carathotels service promise.”
Stayed 3 nights in Nov 2024

10/10 Excellent

Alison

Business traveller
Great welcome. Lovely breakfast 😀
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff welcoming and helpful. Room was basic but sufficient. Only negative was the hairdryer, an asthmatic coughing on my hair would have been more effective in drying my hair.
Stayed 3 nights in Nov 2024