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Metropolis Resort

3.5 star property

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Water park
Point of interest
Point of interest
Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, in-room safe
Premier Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Place, Chaos Waterpark
    ‪1 min walk‬
  • Place, Action City
    ‪5 min walk‬
  • Place, Florian Gardens
    ‪6 min walk‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mobility Accessible

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Bunk)

Deluxe Room, Multiple Beds (Bunk) | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, Multiple Beds (Bunk)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds (The Bunk House)

Superior Room, Multiple Beds (The Bunk House) | Hypo-allergenic bedding, down duvets, in-room safe

Superior Room, Multiple Beds (The Bunk House)

  • 1 bedroom
  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

View all photos for Family Room (King and Bunk Bed)

Family Room (King and Bunk Bed) | Hypo-allergenic bedding, down duvets, in-room safe

Family Room (King and Bunk Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

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About this property

Metropolis Resort

A water park (surcharge), an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.
Metropolis Resort offers 111 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can make use of the in-room fridges and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Metropolis Resort. During your stay, you're just a quick walk from Action City. An indoor pool, a restaurant and a poolside bar are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Enjoy a bite to eat at City Eats, a family restaurant that serves American cuisine
  • Full breakfast served weekends for a fee
  • Splash around at the water park with a lazy river or swim in the indoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes mini golf, a playground and zip-lining
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chaos Waterpark and Action City
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
City Eats – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.
City Pizza Co. – This restaurant serves lunch and dinner. Open selected days.
Dairy Queen – On-site theme restaurant. Open selected days.
City Coffee Co. – On-site coffee shop. Open selected days.

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Coffee Co.
  • City Eats
  • City Pizza Co.
  • Dairy Queen

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Waterpark and Fun Centre is closed every Monday and Tuesday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 12 September:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.31 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Stayed 2 nights in Jan 2026

10/10 Excellent

JAYME

Stayed 2 nights in Dec 2025

6/10 Okay

Tarin, Rice Lake

Stayed 1 night in Dec 2025

8/10 Good

Marcus

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were all very friendly and helpful. We noticed that other people had birthday decorations on their door and since it was my mother’s birthday we asked if we could have that too. The young man behind the desk immediately went to decorate for us. All the other staff we interacted with in the arcade and water park were great too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is very friendly and accommodating. So much fun
Stayed 2 nights in Jan 2026

10/10 Excellent

Plia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and organized. I like how they have handsoap, lotion, shampoo and conditioner station-very convenient. We didnt have breakfast there. Hot tub was warm but it kinda small for the amount of people were there using while we were. My 3 yrs old loves and enjoy the swimming area and love the trampolines area. We will come again.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Lucia

Stayed 2 nights in Dec 2025

4/10 Poor

Anna

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Suanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Perhaps a little small for 9 people but plenty of bed room. Water park was great for under 10 year olds. Action city was great for adolescents and kids.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean and it was great being able to check in all together and that our rooms were so close !
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't see a breakfast only coffee or hot chocolate. The kids did like the waterpark.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Metropolis is so much fun! We had the best time! Our room was great, the staff is fantastic. This will always be one of our favorite places.
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

The sir conditioner did not worked both nights. The first night maintenance came and the filter was so dirty it did not cool the room. The second night it just shut off at midnight and the room was not comfortable. Two nights no sleep. Front desk responded appropriately but I only got returned the resort fee for one of the nights. Not worth the cost of my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant staff were excellent. Food was good.
Stayed 1 night in Dec 2025

8/10 Good

annie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
We didn't partake in breakfast, staff was helpful, room was nice, several customers had pets with them.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities
Fun resort. Great amenities.
Stayed 1 night in Dec 2025

8/10 Good

Tarin, Rice Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really would like to have included self-serve breakfast instead of having to pay lots more money at the bar
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, great amenities and good food. The vent in the bathroom could use a cleaning.
Stayed 1 night in Nov 2025

10/10 Excellent

Dorine

Stayed 3 nights in Nov 2025

8/10 Good

Jacob

Stayed 2 nights in Nov 2025

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