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Palan Hotel

4.0 star property

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Photo gallery for Palan Hotel

Exterior
Lobby sitting area
Indoor pool
Lobby sitting area
Turkish bath/hammam

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪1 min walk‬
  • Place, Rüstem Pasha Caravanserai
    ‪9 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪16 min drive‬
  • Airport, Erzurum (ERZ)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

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About this property

Palan Hotel

This hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges and a fitness centre are on-site.
Palan Hotel offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Palan Hotel, you're just a quick walk from Palandöken Mountain. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Palandöken Mountain and 7 minutes by car from Forum Erzurum
  • Airport shuttle service available for a fee
Some rates at Palan Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Palan Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Palan Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Erzurum hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in international cuisine and only serves dinner.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Palan Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palan Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Palan Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 6912
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Palan Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort

4 days in Erzurum.

Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022

10/10 Excellent

Ali, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018

2/10 Terrible

fariborz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Fariba

Liked: Cleanliness, staff & service

ask for the buffe price so not get surprised

ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order

10/10 Excellent

Tuncer

Stayed 1 night in Nov 2025

10/10 Excellent

Necati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşemdi.
Stayed 2 nights in Sep 2025

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rasim Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

4/10 Poor

Damla

Stayed 1 night in Dec 2022

8/10 Good

Ozan

6/10 Okay

ali

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Süleyman Said

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Özgür

Liked: Cleanliness

Palan otel

Otel temizliği iyi
Stayed 1 night in Sep 2019

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contant

Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Muttalip Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resepsiyonist hakan

Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel