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Apart-Hôtel Le Pic de l'Ours

4.0 star property

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Photo gallery for Apart-Hôtel Le Pic de l'Ours

Indoor pool, pool loungers
Free cots/infant beds
80-inch flat-screen TV with satellite channels, TV
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Laundry room
  • Outdoor space

Explore the area

View in a map
55 Avenue Emmanuel Brousse, Font-Romeu-Odeillo-Via, Pyrenees-Orientales, 66120
  • Place, Font-Romeu Ski Resort
    ‪1 min walk‬
  • Place, Bolquere-Pyrenees 2000 Ski Resort
    ‪1 min walk‬
  • Place, Telecabine des Airelles Ski Lift
    ‪2 min walk‬

Room options

View all photos for Comfort Apartment, 1 Bedroom

Free cots/infant beds

Comfort Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Studio

Fridge, microwave, stovetop, dishwasher

Comfort Studio

  • 21 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Comfort Apartment, 2 Bedrooms (8 pax)

Free cots/infant beds

Comfort Apartment, 2 Bedrooms (8 pax)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Single Beds and 2 Double Sofa Beds

View all photos for Comfort Apartment, 2 Bedrooms (6 pax)

Free cots/infant beds

Comfort Apartment, 2 Bedrooms (6 pax)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 3 Bedrooms

Free cots/infant beds

Premium Apartment, 3 Bedrooms

  • 80 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Apart-Hôtel Le Pic de l'Ours

With direct access to the slopes, Apart-Hôtel Le Pic de l'Ours makes guests feel at home with amenities such as a steam room and an indoor pool. Weekly housekeeping is available.
Apart-Hôtel Le Pic de l'Ours offers 51 accommodations with coffee/tea makers. Rooms open to balconies or patios. Accommodation at this 4-star residence has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. 80-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Apart-Hôtel Le Pic de l'Ours, you're just a quick walk from Font-Romeu Ski Resort. You'll find features such as an indoor pool, 1 hot tub and laundry facilities.
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Font-Romeu Ski Resort and Bolquere-Pyrenees 2000 Ski Resort
As a guest of Apart-Hôtel Le Pic de l'Ours, you'll find an indoor pool, ski-in/ski-out access, Access to hot tub, and a sauna. A terrace, an arcade/games room, and ski storage are also featured at Apart-Hôtel Le Pic de l'Ours.

Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Hot tub
  • Indoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Turkish bath

Family friendly

  • Free cot
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Services and conveniences

  • Luggage storage
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In the city centre
  • In the mountains
  • Near the boardwalk/promenade

Things to do

  • Arcade/game room
  • Archery
  • Downhill skiing
  • Ski storage
  • Ski-in/ski-out access
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Banquet hall

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per stay
  • A tax is imposed by the city: EUR 1.01 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apart-Hôtel Pic l'Ours House Font-Romeu-Odeillo-Via
Apart-Hôtel Pic l'Ours House
Apart-Hôtel Pic l'Ours Font-Romeu-Odeillo-Via
Apart-Hôtel Pic l'Ours
Apart Le Pic De L'ours
Apart-Hôtel Le Pic de l'Ours Residence
Apart-Hôtel Le Pic de l'Ours Font-Romeu-Odeillo-Via
Apart-Hôtel Le Pic de l'Ours Residence Font-Romeu-Odeillo-Via

Apart-Hôtel Le Pic de l'Ours Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 94 reviews
Rating 8 - Good. 31 out of 94 reviews
Rating 6 - Okay. 21 out of 94 reviews
Rating 4 - Poor. 11 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Alexandria

Travelled with family
Disliked: Cleanliness
The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations. However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to do the dishes. The dishwasher takes hours, making it impossible to do dishes and put them away (as requested) after breakfast but before checkout. We'll be aware for next time, but it would have been good to have more communication about this. Also when we arrived we were given an apartment that hadn't been cleaned. They quickly gave us a different one that was clean, but unfortunately didn't have as nice a view as the original one given to us.
Stayed 2 nights in Jun 2025

8/10 Good

Antoine

Liked: Property conditions & facilities
Thé place near the télécabines
Stayed 6 nights in Jan 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, room comfort
Stayed 20 nights in Oct 2023

4/10 Poor

Katie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Good location, but very uncomfortable and dreary

Location is great for the cable car, and reception staff are really friendly. However, we were really uncomfortable during our stay and it was a dreary experience: - Rock hard beds - Low watt, cold-white lightbulbs were really depressing choice, giving the room a very grey and dingy feel. - WiFi didn't work. - Our "balcony" was just the public corridor with a table and chairs piled up for occasional use. Looked like some rooms were better than ours though - e.g. better lighting, better views, and private balconies. So we may have just been very unlucky. (Although the awful mattresses alone would be enough to stop us returning - regardless of lighting etc.) We booked a "Delux Comfort" room - is was very far being either.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good overall

Good place, we had a beautiful view from appt A5-7. It is a bit concerning that there is only one elevator for the entire A building during peak time you have to wait
Stayed 3 nights in Aug 2021

4/10 Poor

Michel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Do-it-yourself stay....if you like that

The location across from the télécabine for skiing, hiking, etc., the booking and check-in process were a good start. The staff was friendly, an extensive booklet with useful information was provided. After that, it went downhill. The place isn’t a hotel but a kind appartement in the mountains kind of thing. The walls and general condition are bad, the room didn’t have a bed(!) but you had to convert the sofa into two beds. The room wasn’t heated when we go in (later after skiiing) and it took forever getting warm. The shower only had a small soap (bring your shampoo). You had the sheets to make your own bed and have to undo the sheets and towels, take out the garbage to avoid a 40€ extra fee. The bed which is not a bed wasn’t comfortable. The tv didn’t work. Basically, you have to do everything yourself. Bring your toolbox just in case. Avoid it!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for skiing, being immediately across the street from the telecabine. It’s centrally located so exploring the town is also easy. Our two bedroom apartment was spacious, clean and comfortable. The kitchen is well equipped and some other bits of equipment are available upon request from the reception.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great location

Location is perfect for skiing as it is just opposite the ski lift. Be aware that reception is only open during limited hours though.
Stayed 3 nights in Jan 2019

6/10 Okay

Michelle, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty nice

Apartment was clean and spacious and staff very nice. Great location for hiking and exploring. Kitchen stocked with dishes but no dish soap. Parking garage was scary- dark and empty and I would not go to get my car alone.
Stayed 1 night in May 2018

4/10 Poor

nick

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 10 nights in Aug 2025

8/10 Good

Pawel Sebastian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nous sommes très satisfaits de notre séjour.
Stayed 3 nights in Mar 2025

8/10 Good

Alexandre

Liked: Cleanliness
Stayed 7 nights in Dec 2024

4/10 Poor

Allan

Disliked: Cleanliness, room comfort
Les prestations de l'hôtel ne valent pas le prix de la nuité. Un rafraissement des locaux est à prévoir SPA pas très propre et piscine non chauffée
Stayed 2 nights in Jan 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, room comfort

Super week-end !

Super week-end ! La résidence est située au pied des remontées mécaniques et proche de tous les commerces. Le personnel est fort sympathique. L’appartement était propre, calme et bien chauffé. Petit bémol pour le confort du lit.
Stayed 2 nights in Jan 2025

6/10 Okay

Pawel

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities
Très bien
Stayed 2 nights in Aug 2024

8/10 Good

Elodie

Travelled with family
Liked: Room comfort

Résidence très bien située à Font Romeu

Résidence dans le centre ville, face à la télécabine des Airelles Nous étions 5 adultes/2 enfants POSITIF : -Emplacement -Espace et Aménagement de l'appartement (cuisine, salon spacieux avec 2 canapé lit tiroir, 2 chambres, 2 salles de bains, terrasse) -Accès piscine chauffée (quelques degrés de plus serait agreable!), hammam et Sauna. -Le Calme -Salle de jeux pour enfants (plus pour les petits) -Accès direct de l'appartement à la terrasse extérieure -Bonne literie dans les chambres (canapé lit tiroir dans le salon moins confortable). -Cuisine bien aménagée et équipée -Parking sous terrain NEGATIF : -Parking sous terrain mal indiqué de l'extérieur -Le personnel à l'accueil pas très agréable, nous sommes arrivés 15min avant fermeture certes mais un sourire n'aurait pas été de trop (nous avons bien compris qu'elles avaient envie de rentrer chez elle...). -La télévision ne fonctionnait pas à notre arrivée (décodeur HS et télécommande en très mauvais état). Le nouveau directeur est venu lui même le lendemain effectuer le changement, Mr très agréable. -Ménage moyen : poussière et propreté douche/baignoire à améliorer -La robinetterie cuisine/salle de bain à changer -Le matériel de ménage à changer : balai usé, serpillière du balais espagnol très sale avec mauvaise odeur, aspirateur très sale et qui n'aspire quasiment plus -WiFi quasiment inexistante Tous ces détails ne sont pas à la hauteur d'une Résidence 4 étoiles, dommage car l'établissement à du potentiel !
Stayed 2 nights in Mar 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons beaucoup apprécié la situation de l’appartement et la superbe vue du balcon.
Stayed 3 nights in Mar 2024

6/10 Okay

Sabrina

Travelled with family
Disliked: Cleanliness, room comfort

L'hôtel n'est pas au niveau de ses 4*

Emplacement 10/10 face au télécabine et en pleins centre. Pratique pour se déplacer a pieds. Un place de parking dans le sous terrain de l'hôtel est comprise dans le prix de la chambre, un petit plus confortable. Appartement spécieux mais vétuste. Entretien a revoir et propreté médiocre. Le canapé lit se transforme en deux lits une place, mais nous dormions dedans avec mon mari car nous avons laisser la chambre a notre petite fille qui se couche plus tôt que nous. Pas du tout confortable. La piscines était trop froide pour nous, et le sol et les douches étaient très sale. J'en attend plus d'un 4*, cette hotel n'est plus du tout au niveau de ses étoiles.
Stayed 3 nights in Feb 2024

8/10 Good

Julien

Travelled with family
Liked: Cleanliness, room comfort

Super emplacement

Séjour agréable, résidence très bien placée au pied du telecabine et en plein centre du village, assez calme. Piscine et espace sauna hammam agréable. Parking pratique sous la résidence. Appartement suffisamment spacieux et fonctionnel mais un peu vieillots, pannes diverses intervenus en cours de séjour (lumières, fuite robinet cuisine, pb lave vaisselle …) Un seul ascenseur pour la résidence, ne pas être pressé. Personnel agréable et serviable.
Stayed 7 nights in Feb 2024

4/10 Poor

L

Travelled with family
Disliked: Cleanliness

Très moyen pour le prix

Nous avons dû laver toute la vaisselle. La cuisine et salle de bain n’étaient pas bien nettoyées. Le lave vaisselle était bouché . Les néons dans la salle de bain et cuisine ne marchaient pas. La seule chose positive est l emplacement, idéal pour skier et le parking couvert. La piscine était froid et nous n avons pas pu l’utiliser.
Stayed 5 nights in Feb 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, room comfort
Super séjour avec mes enfants. On reviendra !! Petit bémol l’eau de la piscine trop froide et réseau internet à revoir sinon très bien merci à l’équipe.
Stayed 3 nights in Feb 2024

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, amenities
Nous avons été accueilli par une charmante dame qui était à l’écoute mais malheureusement l’état des chambres est déplorables la vaisselle était sale, la salles de bain et toilettes n’en parlons pas ! J’ai eu peur de dormir la bas l’état des drap déplorables il y avait des cheveux à je ne sais qui et niveau réseaux c’est terrible nous étions couper du monde le premier jours car la wi-fi ne fonctionne pas et pas de 4g nous avons fini par avoir de la wifi un jour plus tard ! Les appareils électriques comme la télé date de mathusalem !Sauna, hamam, piscine attraction pour les enfants ! Les règles ne sont pas respectées l’hygiène encore moins et les enfants sont laissé à l’abandon un peu partout donc si vous venez dans l’optique de vous relaxer et passer un moment chill oubliez
Stayed 3 nights in Feb 2024