2/10 Hirveä
lesley m.
21.4.2025
Don't Book Absolute Charm - Urgent Warning!
We stayed at Absolute Charm Property in Fredericksburg from April 5th to April 7th for a wedding. Unfortunately, the home did not match the listing photos:Condition on Arrival:We arrived late Saturday night, completely exhausted from traveling and preparing for the wedding Sunday. We immediately noticed patches of mold/fungal growth, and a strong musty odor that made the space uncomfortable.Listing vs. Reality:The Vrbo gallery shows a bright, freshly updated home—what we got was water stains, discoloration, and obvious maintenance issues.Communication Breakdown:We reached out to Absolute Charm on Monday morning (after staying with relatives Sunday) and they asked for photos. I sent them on Tuesday when we got home, they replied that a mold expert had visited and determined it wasn’t mold. When I requested a copy of that report, they said they’d run a second test on Friday April 11th. and promised results by Monday April 14th. It’s now been 2 weeks since the first report and we still haven’t received either the initial or follow‑up test results—nor have we heard another word from Absolute Charm. (On the bright side, Vrbo refunded our 45 cleaning fee, and they told us that if we’d called sooner they could’ve refunded the entire stay—don’t make that mistake!)No Photos Allowed in Reviews: Vrbo doesn’t let you upload photos in your review, so future guests may not see these serious issues until after they book.
lesley m.
Yöpyi 2 yötä huhtikuussa 2025