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Grand Hyatt Fukuoka

5.0 star property

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Photo gallery for Grand Hyatt Fukuoka

Executive lounge
Meeting facility
Fitness facility
2 bars/lounges, lobby lounge
Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub

Explore the area

Map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    ‪1 min walk‬
  • Tenjin Underground Mall
    ‪13 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand) | Down duvets, minibar, in-room safe, desk

Executive Suite, 2 Single Beds (Grand)

  • 72 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed | Down duvets, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed (Premier)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe) | Down duvets, minibar, in-room safe, desk

Club Room, 2 Double Beds (Deluxe)

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk

Club Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Room, 2 Single Beds

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Down duvets, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 45 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Deluxe)

Down duvets, minibar, in-room safe, desk

Club Room, 2 Single Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down duvets, minibar, in-room safe, desk

Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Down duvets, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

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About this property

Grand Hyatt Fukuoka

Riverside hotel connected to a shopping centre in Fukuoka with 2 hot tubs
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Grand Hyatt Fukuoka offers 372 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Fukuoka. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal City Hakata. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at THE MARKET F, a bistro that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to massages, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Canal City Hakata and 11 minutes on foot from Hakataza Theatre
Grand Hyatt Fukuoka offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness centre, spa services, and a vending machine are also featured at the business-friendly Grand Hyatt Fukuoka. Parking is available for a fee.

Smoking is allowed in designated areas at this Fukuoka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
THE MARKET F – This bistro specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
BAR FIZZ – This lobby lounge only serves light fare. Open daily.
MARTINI'S – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR FIZZ
  • MARTINI'S
  • THE MARKET F

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,453 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from 18 November 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10120 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5175 for adults and from JPY 2588 for children
  • Self-parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Grand Hyatt Fukuoka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chom, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent and the staff was very helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be centrally located for a family trip in Kyushu province. I would happily go back. The hotel is right next to Canal City Mall which is full of great shops and restaurants. Across the street on the other side is the food stalls and night food scene of Fukuoka. It's clean and the hotel staff are kind and very helpful. Overall, it made for a great vacation.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hyatt Fukuoka and had a great experience. The room was comfortable and well-appointed, providing a relaxing stay. The hotel’s gym was convenient and well-equipped, making it easy to keep up with workouts. Parking was available underground, which was a plus. The location is excellent—right next to a mall with plenty of dining options nearby. Overall, a solid choice for both comfort and convenience in Fukuoka.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is attached to a mall which caters for tax free shopping which is great. Also those who are card collectors there was a shop a few hundred meters on the river from the hotel. There is a water show each day the doesn’t finish until 10pm so it not a place to stay if you want quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Him

Stayed 2 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chillin at Hyatt

Hotel was very comfy, quite and in a great location. Staff were very helpful. Yes, there was a large pool but setup for laps only. Breakfast buffet had fair variety and quality but overall would not try again. Hotel bar had a good atmosphere for having a drink and cigar.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jay

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

yunmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Choi Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated this hotel excellent as the room is large and equipped with Dyson equipment and also coffee maker. The staff is polite and helpful and even the cleaning ladies are well mannered. The only thing that I do not like is that the room is not bright enough though all the light is turned on.
Stayed 4 nights in Jan 2025

10/10 Excellent

JUNWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location & service
Stayed 3 nights in Jan 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service

Dated outlook, Feels like transported to 2000s

The exterior of the hotel reminds me of 2000s architecture, the rooms are very dated, some wall paper can be seen peeling slightly. The layout, room's ameneties are all dated. Rooms are definitely spacious and service is excellent. Its directly attached to Canal City Mall which is convenient. If you're an older business traveller and remember when the name Hyatt carries a prestige, then book this, else, might be better to look for something more modern.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great food trucks options right across the street.
Stayed 2 nights in Nov 2024

10/10 Excellent

Takeshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

SAVITA

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eng Kiong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful, especially the concierge team which helped me with sending packages promptly back home and retrieving lost property which kids misplaced. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sreekrishnan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everything inside will cost a lot of money though.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chun Yin Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Focuses on details while providing heartwarming service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Kayne

Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast was amazing. Highly recommed
Stayed 1 night in Nov 2024

10/10 Excellent

Nency

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best 5 star hotels I’ve stayed at! I was greeted at the door and then told to sit and wait for available staff to help check us in even though there were 2 people opened for the aid. I watched someone else come in after us go up to them and asked to be checked in. I don’t know why I was sat down. Regardless, the hotel itself was spacious, clean, and conveniently attached to a mall so we did not have to go far to shop and eat. There was also a water show in the mall, which was cool. I only stayed 1 night so I can’t say too much about it, but this place was a good stop for us. Especially with our large luggage. Finding the hotel was a little confusing as the pathway leading to the hotel is a sharp turn from the train station exit. We walked a little further up and didn’t realize that. We turned around and saw the building from the other side and just tried following it instead.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful awesome hotel

Honestly, it was one of the nicest hotels I've ever stayed in. Get a ClubRoom. It comes with breakfast, food throughout the day, access to they gym, and access to a simply amazing gym. It's also really centrally located, across the street from Nakasu island, next to Canal City, and around the corner from a really convenient metro station. The people are lovely.
Stayed 6 nights in Oct 2024