Communication was great with the owner. We never got lost, thanks to her. We had issues with the WiFi, which we did not communicate with the owner, because it was late and the kids managed to survive. As well as several blinds are broken in the home and Oreos, were left on the ground near the main entrance of the home. Other then that, our stay was short but very nice! It’s very bright and colorful, which we all loved, especially the kids. We would definitely stay here again.