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The Ambassador

4.0 star property

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Photo gallery for The Ambassador

Terrace/patio
Daily buffet breakfast for a fee
Property grounds
Bar (on property)
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
21 Quai Des Bergues, Geneva, 1201
  • Place, Rue du Rhône
    ‪3 min walk‬
  • Place, City Center Shopping Area
    ‪3 min walk‬
  • Place, Flower Clock
    ‪9 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Lake View

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, individually decorated, individually furnished

Classic Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Lake View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Lake View

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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  • Air-conditioning
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4.5 out of 5, Wonderful, 1,151 reviews
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includes taxes & fees
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About this property

The Ambassador

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room.
The Ambassador offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
The Ambassador's great location gets high marks from our customers. During your stay, you're just a quick walk from Cité du Temps. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy French cuisine while dining at The Ambassador
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Flower Clock and Bastions Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly The Ambassador. For a fee, parking is available.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Ambassador – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 35 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 24 for adults and CHF 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ambassador

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ambassador

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 24.00 for adults and from CHF 12 for children
  • Self-parking fee: CHF 35 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE/101.294.709
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Geneva
Ambassador Geneva
The Ambassador Hotel
The Ambassador Geneva
The Ambassador Hotel Geneva

The Ambassador Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 435 reviews
Rating 8 - Good. 127 out of 435 reviews
Rating 6 - Okay. 30 out of 435 reviews
Rating 4 - Poor. 7 out of 435 reviews
Rating 2 - Terrible. 4 out of 435 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Service I ever had at the hotel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Nice staff. Good location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel and location

great hotel and location. i was very positively surprised.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and site amazing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jaan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly people as stafg Wonderful location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

edward

Liked: Amenities
Great location and staff.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

aaa windows 4 less, inc

Liked: Cleanliness, staff & service, amenities
Good location Hotel is good
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Roua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location
Stayed 3 nights in May 2025
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was well-priced and in the muddle of it all m, walkable and a great end to a long holiday.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked well in my room, great value
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Ziva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, clean, comfortable and very courteous staff. Very comfortable stay for business travellers.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel, very convenient location near the lake and walkable to all places to see in the city
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

GianPaolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Excellent service.
Stayed 1 night in Jun 2025
Verified

8/10 Good

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and nice clean rooms
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel within easy walking distance to the Train and bus stations and the city sites
Stayed 1 night in Aug 2024
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Excellent location, lovely room,
Verified

10/10 Excellent

Hasib Mark

Yes, very convenient and clean. I know very well the Swiss hospitality. Thank you.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rosemina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the waterfront. I stay there whenever I'm in Geneva.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent hotel,centrally located within easy walking distance to amenities
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Inessa

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a very nice , clean, big room overlooking the lake. Excellent location and very good, friendly staff .
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is pleasant, all the fancy shops are 3 min away, great area for everything
Stayed 3 nights in Sep 2024