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HNN Luxury Suites

3.0 star property

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Photo gallery for HNN Luxury Suites

Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Presidential Suite | View from room
Interior entrance
Presidential Suite | Living area | Flat-screen TV
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Balbi 29, Genoa, GE, 16126
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪11 min walk‬
  • Place, Old Port
    ‪13 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪9 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

9.4 out of 10
Exceptional
(35 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

HNN Luxury Suites

Hotel in Genoa, near Port of Genoa Cruise Ship Terminal
This smoke-free hotel features concierge services, dry cleaning and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a communal living room and multilingual staff assistance are on-site.
HNN Luxury Suites offers 10 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at HNN Luxury Suites. During your stay, you're just a quick walk from Piazza Principe. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port
HNN Luxury Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. HNN Luxury Suites also features dry cleaning/laundry services, room service (during limited hours), and express check-out.

This 3-star Genoa hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per day)

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Via Balbi 153, Hotel Nuovo Nord, same property.]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 22 per day (656 ft away)
  • Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Via Balbi 153, Hotel Nuovo Nord, same property.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A1EZP6RMPH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at HNN Luxury Suites.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

HNN Luxury Suites Hotel Genoa
HNN Luxury Suites Hotel
HNN Luxury Suites Genoa
HNN Luxury Suites Hotel
HNN Luxury Suites Genoa
HNN Luxury Suites Hotel Genoa

Reviews

HNN Luxury Suites Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 455 reviews
Rating 8 - Good. 124 out of 455 reviews
Rating 6 - Okay. 24 out of 455 reviews
Rating 4 - Poor. 5 out of 455 reviews
Rating 2 - Terrible. 5 out of 455 reviews

Reviews

10/10 Excellent

Angela, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near train station yet quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean. Good breakfast lots of options. Friendly and professional staff
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close the station. Nice and clean.

A nice overnight stay, clean and spacious rooms with helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms fabulous location great staff
Stayed 1 night in Jul 2025

2/10 Terrible

Gabriel

Stayed 1 night in Jul 2025

8/10 Good

James, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel near train station and on the edge of the old city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre, Mississauga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel - comfortable, super clean, quiet, safe. Great shower and 3 minutes walking distance from the train station. Staff are nice, polite and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Uyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of town, very choose to the train station. Very charming and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The hotel is very modern, the best in Italy so far. Very close to the train station. Only downfall was the wifi whic didn’t work most times and breakfast was very basic but ok. Can not comment muvh on staff as only saw them at check-in and checkout due to being in a different building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jefferson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was equal to (in a really good way) staying at home! We prepaid for 2 rooms and had 5 people in our party. Everyone agreed that this was one of the best stays we had in our month long Italian Adventure. By this point in our trip we had several great places we stayed. However this hotel delivered easily the best sleep since leaving home. Their breakfast service was also a great plus to our stay. We would do it all over again!
Stayed 1 night in Jun 2025

10/10 Excellent

ramona, SILVER SPRING

Stayed 1 night in Jun 2025

2/10 Terrible

Clara, Doral

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We had to move to another hotel after waiting a long time for them to fix the AC. The whole day spent with the hotel and expedia trying to fix the AC, which it never work. Andrea from the front desk told expedia a lie saying the issue was fixed, which is not true. Hotel promise fans that never deliver to us. It is the first time I have a bad expirience with expedia and the first time I encounter such a poor customer service in a hotel and a lack of caring for the customer. I paid for a service that they advertise -room with AC- and I did not get that. Horrible experience.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Habitaciones reformadas en edificio y ciudad vieja

El hotel se encuentra en un edificio muy muy viejo (como todo en Genova), habitaciones bien reformadas. La ubicacion, si bien es cerca de la estacion Piazza Principe, no es muy bonita y menos por la noche.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of noise late at night from people running around upstairs but that is not the hots fault.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent in all regards -- better than expected. And it was extremely close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

JULIO, TAMPA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and good location. Rooms superb and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Connie, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was quick and easy.the staff was friendly and helpful. Only thing that i found annoying was that as i was trying to dry my hair, the dryer would shut off unexpectedly and or took several tomes and minutes to finishcdrying my hair.Breakfast was decent. Very clean and comfortable room.
Stayed 1 night in May 2025

10/10 Excellent

ELENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival and check-in process was easy and time efficient. Peovided nice light breakfast. Easy check-out
Stayed 2 nights in May 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New property, excellent location
Stayed 2 nights in Apr 2025

10/10 Excellent

Biviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, close to station, good breakfast and great room.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean room, convenient location for cruise ship, very good breakfast
Stayed 1 night in May 2025